Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
- No cots (infant beds) available
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- Staffed front desk
- Smoke detector
- Security system
- LGBTQIA friendly
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Gloves are available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- Individually wrapped food options are available through room service
- gap period enforced between guest stays 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities on site
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Guest education on local ecosystems and culture
- Comprehensive food waste policy
- Comprehensive recycling policy
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately MXN 329 for adults and MXN 199 for children
- Self parking fee: MXN 120 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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