Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Building design
Building design
Lobby
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi
  • Housekeeping
The current price is NZ$418
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
Mexico City
  • Zócalo
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Master Suite

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

A luxury stay in the heart of Mexico City awaits you at Gran Hotel Ciudad de Mexico Zocalo View. Within steps you'll find Zócalo and Palacio de Bellas Artes within a 15-minute stroll. Highlights at this hotel include 2 restaurants, a bar/lounge and a 24-hour business centre. .The restaurant, Cafe Ciudad de Mexico, is open for breakfast. 7804 square feet (725 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and noon. There's also valet parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 4.5-property class Historic Center hotel, attractions include Paseo de la Reforma and Alameda Central.

What's nearby

  • Metropolitan Cathedral - 3 min walk - 0.3 km
  • Zócalo - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km
  • Alameda Central - 12 min walk - 1.0 km
  • Paseo de la Reforma - 4 min drive - 1.9 km

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪Restaurante Bar Terraza - ‬1 min walk
  • ‪El Rey del Pavo - ‬2 min walk
  • ‪El Café Palacio - ‬1 min walk
  • ‪La Parroquia de Veracruz - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and fitness centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • 7804 sq ft of conference space
  • 725 sq. m of conference space
  • Built in 1895
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Frequently asked questions

What is the cancellation policy at Gran Hotel Ciudad de Mexico Zocalo View?

Gran Hotel Ciudad de Mexico Zocalo View offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Hotel Ciudad de Mexico Zocalo View?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Ciudad de Mexico Zocalo View on 17 Aug 2025 start from NZ$418.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gran Hotel Ciudad de Mexico Zocalo View?

Yep, Gran Hotel Ciudad de Mexico Zocalo View has valet parking for USD 13 per day.

Does Gran Hotel Ciudad de Mexico Zocalo View serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Gran Hotel Ciudad de Mexico Zocalo View?

No, Gran Hotel Ciudad de Mexico Zocalo View does not offer an airport shuttle service.

Is there a bar or restaurant at Gran Hotel Ciudad de Mexico Zocalo View?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gran Hotel Ciudad de Mexico Zocalo View?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Gran Hotel Ciudad de Mexico Zocalo View?

No, only service animals are allowed.

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 894 out of 1005 reviews
Rating 8 - Good. 63 out of 1005 reviews
Rating 6 - Okay. 27 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful! The view from my room of the main square was amazing. When I first arrived the main square was empty, waking up in the morning to the sounds of birds was wonderful, the massive Mexican flag blowing in the wind is an incredible site! Then I got to experience first hand how alive this city is when a peaceful protest started and within hours the streets around the hotel were shut down and the square was full of tents! The hotel had given me plenty of warning and worked to accommodate all guests. At no point did I feel unsafe and honestly it only added to my amazing experience of the city. The staff was always smiling and always there to help and answer any questions I had. Yes, the city centre is very busy and can be a little overwhelming, but being able to return to my hotel room and relax while enjoying the sites and sounds from my balcony was perfect. I would recommend anyone thinking of visiting Mexico City to stay here, spend the extra money and get a room with the Zocalo view!
Stayed 3 nights in May 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing ambiance with stained glass roof and great staff. Hot air balloon ride booked through them wasnt great i will review that operator
Stayed 3 nights in Apr 2025

10/10 Excellent

David Von

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

KEITH, MIDDLETOWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
loved this hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and rooms
Stayed 10 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Ruben Rubalcava

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We enjoyed our stay overall. The security guard was a bit rude. The air conditioning hardly worked. The outside noise was crazy because there was a concert. I wish I would’ve known that the hotel is at the center of a very busy plaza. There was no drive up access so prepare to walk about 1/4 mile from the drop off zone. Depending on the event, parking and pick up/drop off could be much farther. The hotel needs a better cleaning staff and walls need to be wiped down. The construction / maintenance department needs a bit of training. Probably Won’t stay here again, not unless we Go for the September 16th event. Very thankful overall.
Stayed 5 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel differently a 5 star
Stayed 1 night in May 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose, santa rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa hotel
Stayed 1 night in May 2025

10/10 Excellent

MANUEL, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it's name says it's a GREAT hotel in all the sense of the word. Since arrival everything was perfect, lobby and the Tiffany glass ceiling is absolutely spectacular. Abraham and Jael were extremely courteous, super servicial and very professional. Mariano at the front desk gave us an excellent service. We booked the Zócalo view room and it was super comfortable, and the view is breathtaking. Hotel made the arrangements for our transportation during our 7 day stay and put us in contact with Flavio who took us to dinner every night to different restaurants, waited for us and brought us back to the hotel regarding the hour or the time we took on our dinner. Thanks to all for making our stay in Mexico City a marvelous one. We definitely recommend El Gran Hotel Ciudad de Mexico and we hope to go back. Manuel Borges
Stayed 7 nights in Apr 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Leonard P

Liked: Cleanliness, staff & service, property conditions & facilities
The location made it ideal for all historic Zocalo events and shopping
Stayed 6 nights in Apr 2025

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Dale

Stayed 2 nights in Apr 2025

6/10 Okay

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is lovely but can’t sleep with the outside noise and the above noise on the rooftop restaurant. It sounded like they kept moving chairs and tables. Impossible to fall asleep ☹️
Stayed 1 night in Apr 2025

10/10 Excellent

sahand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and amazing experience
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia, Longwood

Stayed 1 night in Apr 2025

10/10 Excellent

Aglay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeffrey

Travelled with family
Abraham,Esaias, Emmanuel were extremely helpful. Provided great suggestions and we’re very helpful. Stephanie at the front desk is very pleasant and her smile was contagious.. our room service housekeeping was the best we have ever experienced. We look forward to our return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kim, Papillion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025