See all properties
Save

Hilton Mexico City Reforma

Photo gallery for Hilton Mexico City Reforma

Restaurant
Indoor pool, outdoor pool
Meeting facility
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Air-conditioning
The current price is NZ$384
includes taxes & fees
31 May - 1 June

Explore the area

View map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Place, Alameda Central
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Monument to the Revolution
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Master Suite King Size Bed Alameda Park View

Lobby

Master Suite King Size Bed Alameda Park View

  • Sleeps 2

View all photos for 1 King Bed Accesible Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Accesible Room

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite 1 King Bed

Presidential Suite 1 King Bed | Private kitchen

Presidential Suite 1 King Bed

  • 282 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Standard

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Double Beds Standard

  • Sleeps 4

View all photos for 2 Double Beds Standard Junior Suite

Lobby

2 Double Beds Standard Junior Suite

  • Sleeps 4

View all photos for Business Suite 1 King bed

Lobby

Business Suite 1 King bed

  • Sleeps 2

View all photos for Executive Room Centro Historico 2 Double Beds

Lobby

Executive Room Centro Historico 2 Double Beds

  • Sleeps 4

View all photos for Executive Room Bellas Artes 1 King Bed

Lobby

Executive Room Bellas Artes 1 King Bed

  • Sleeps 2

View all photos for Studio Suite 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Suite 2 Double Beds

  • Sleeps 4

View all photos for Signature 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Signature 2 Double Beds

  • Sleeps 4

View all photos for Presidential Suite 1 King Bed

Lobby

Presidential Suite 1 King Bed

  • Sleeps 2

View all photos for Junior Suite, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 2 Double Beds

  • Sleeps 2

View all photos for Business Suite, 1 King Bed

Lobby

Business Suite, 1 King Bed

  • Sleeps 2

View all photos for Executive Room, 2 Double Beds

Lobby

Executive Room, 2 Double Beds

  • Sleeps 4

View all photos for 1 King Bed Accesible Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Accesible Room

  • Sleeps 2

View all photos for Executive Room 1 king Bed

Lobby

Executive Room 1 king Bed

  • Sleeps 2

View all photos for 1 King Standar Junior Suite

Lobby

1 King Standar Junior Suite

  • Sleeps 2

View all photos for 2 Double Beds Standard(City View)

Bathroom

2 Double Beds Standard(City View)

  • Sleeps 4

View all photos for Executive Skyline View 1 King Bed

Executive Skyline View 1 King Bed

Executive Skyline View 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Alameda View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Alameda View

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite 2 Double Beds

Studio Suite 2 Double Beds

Studio Suite 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite 1 King Bed

Studio Suite 1 King Bed | View from room

Studio Suite 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Signature 2 Double Beds

Signature 2 Double Beds

Signature 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature 1 King Bed

Signature 1 King Bed

Signature 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Alameda View 1 King Bed

Master Suite Alameda View 1 King Bed

Master Suite Alameda View 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Alameda View 1 King Bed

Alameda View 1 King Bed

Alameda View 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Standard

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Standard

9.2 out of 10
Wonderful
(73 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room 1 king Bed

Executive Room 1 king Bed

Executive Room 1 king Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standar Junior Suite

1 King Standar Junior Suite

1 King Standar Junior Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Master Suite

Executive lounge

1 King Bed Master Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite 1 King bed

Business Suite 1 King bed

Business Suite 1 King bed

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard Junior Suite

Shower, hair dryer, towels

2 Double Beds Standard Junior Suite

9.4 out of 10
Exceptional
(14 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard

2 Double Beds Standard

2 Double Beds Standard

9.4 out of 10
Exceptional
(129 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King 1 Bedroom Presidential Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King 1 Bedroom Presidential Suite

  • Sleeps 2

View all photos for 1 King Bed Accessible Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Accessible Room

  • Sleeps 2

View all photos for 1 King Bed Master Suite

Lobby

1 King Bed Master Suite

  • Sleeps 2

View all photos for 1 King Bed Standard

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Standard

  • Sleeps 2

View all photos for Double Room

Pool

Double Room

  • Sleeps 2

You may also like

Ad

AR 218 Hotel by ULIV

La Condesa
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,157 reviews
The price is NZ$254
includes taxes & fees
1 June - 2 June
AR 218 Hotel by ULIV

About the area

Mexico City

A luxury stay in the heart of Mexico City awaits you at Hilton Mexico City Reforma. Within steps you'll find Alameda Central and Palacio de Bellas Artes within a 10-minute stroll. Highlights at this hotel include 3 restaurants, 2 hot tubs and a full-service spa. .A day of pampering at Spa Alameda can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and sauna. 11840 square feet (1100 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4.5-property class Reforma hotel include Paseo de la Reforma and Monument to the Revolution.

What's nearby

  • Alameda Central - 1 min walk - 0.1 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Teatro Metropólitan - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 7 min walk - 0.6 km
  • Monument to the Revolution - 12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Hidalgo Station - 5 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪El Cardenal - ‬1 min walk
  • ‪Taquería El Caifán - ‬2 min walk
  • ‪La Cervecería de Barrio - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Terraza Alameda - ‬1 min walk

About this property

Hilton Mexico City Reforma

Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 11840 square feet (1100 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

  • 1 building
  • 459 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2002
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hilton Mexico City Reforma offers 459 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Spa Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Indoor pool, open 6 AM to 8 PM, pool loungers
Barceló México Reforma
Reforma
  • Pool
  • Spa pool
  • Spa
  • Restaurant
4.7 out of 5, Exceptional, 5,346 reviews
The price is NZ$284
includes taxes & fees
31 May - 1 June
Barceló México Reforma

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11,840 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 399 for adults and from MXN 205 for children
  • Fee for in-room wireless Internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 180 per night (rates may vary)
  • Self-parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hilton Mexico City Reforma?

Hilton Mexico City Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Mexico City Reforma?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hilton Mexico City Reforma on 31 May 2026 start from NZ$384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Mexico City Reforma?

Yep, Hilton Mexico City Reforma has a self car park for MXN 220 per day. A self car park is also available, for a fee.

Is there a spa on site at Hilton Mexico City Reforma?

Yep, Spa Alameda is available for guests. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Mexico City Reforma have a pool?

Hilton Mexico City Reforma has an outdoor pool and an indoor pool.

What luxury perks are available at Hilton Mexico City Reforma?

Hilton Mexico City Reforma features 2 hot tubs, an outdoor pool and an indoor pool.

Does Hilton Mexico City Reforma serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Mexico City Reforma?

No, Hilton Mexico City Reforma does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Mexico City Reforma?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Mexico City Reforma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Mexico City Reforma?

Cats and dogs are welcome at Hilton Mexico City Reforma, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 913 out of 1147 reviews
Rating 8 - Good. 155 out of 1147 reviews
Rating 6 - Okay. 42 out of 1147 reviews
Rating 4 - Poor. 15 out of 1147 reviews
Rating 2 - Terrible. 22 out of 1147 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JUAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
CLEAN ROOMS, GREAT STAFF
Stayed 4 nights in Feb 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional experience!
Stayed 1 night in Jan 2026

10/10 Excellent

Faustino

Liked: Cleanliness, amenities, property conditions & facilities
It was very good 👍
Stayed 3 nights in Feb 2026

10/10 Excellent

Julio

Stayed 4 nights in Jan 2026

8/10 Good

Blanca Avelina

Stayed 1 night in Feb 2026

10/10 Excellent

Aram

Stayed 1 night in Feb 2026

10/10 Excellent

Faviola

Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hilton Reforma exceed my expectations....our room was modern, clean, spacious, and was ready upon check-in. Hotel staff was very helpful and the breakfast was delicious. It included healthy options and the bread was fresh. The gym had modern equipment and offered several equipment. I would definitely stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sergio, San Diego

Liked: Cleanliness, property conditions & facilities
We had a great experience and will recommend to our family and friends Kind regards Sergio
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Stayed 6 nights in Dec 2025

10/10 Excellent

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room upgrade was amazing. Great staff
Stayed 3 nights in Jan 2026

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and the location was central to key spots.
Stayed 5 nights in Jan 2026

10/10 Excellent

Gaby, RSM

Stayed 2 nights in Nov 2025

2/10 Terrible

Alma, SAN JOSE

Disliked: Cleanliness, amenities, property conditions & facilities
First day don't clean the room, the fridge doesn't work, and we loose money from the safe box 700 dlls
Stayed 3 nights in Jan 2026

10/10 Excellent

Eric

Stayed 2 nights in Jan 2026

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone on the staff were great! Beautiful and clean hotel, and rooms! Amenities were great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter, Queens

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
😀
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan Edward

Stayed 2 nights in Jan 2026

2/10 Terrible

ANUSHIKA

Stayed 3 nights in Jan 2026

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities
Services were outstanding, and so it was the view! The historic Cardenal Restaurant lives up to its prestige! ¡Gracias!
Stayed 2 nights in Jan 2026

6/10 Okay

Basuki, San Diego

Disliked: Amenities
Reasonable for the values but lacking a few things. Nice newly renovated lobby, great staff but very old rooms. AC was loud and one high speed though the thermostat says you can change. Bed was too soft, no bath soap except hand soap and no slippers.
Stayed 3 nights in Jan 2026

10/10 Excellent

Luis, Las Cruces

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with extra clean rooms and excellent service. Will definitely be back and recommend to all those that travel to Mexico City.
Stayed 2 nights in Jan 2026

10/10 Excellent

Patricia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As always, this staff is super friendly. Property is on a super convenient area with many walkable places.
Stayed 4 nights in Jan 2026

10/10 Excellent

Peter Michael, London

Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025