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Hilton Mexico City Santa Fe

4.5 star property

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, pool loungers
Lobby
Exterior
Daily to-go breakfast for a fee
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is NZ$308
includes taxes & fees
24 May - 25 May

Explore the area

View map
Antonio Dovali Jaime No. 70, Mexico City, 1219
  • Place, Samara Shops
    ‪1 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪10 min walk‬
  • Place, Parque La Mexicana
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

9.6 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

50-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (1 King bed)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

Minibar, in-room safe, desk, laptop workspace

Junior King Suite

  • Sleeps 3

View all photos for One Bedroom King Suite

Living area

One Bedroom King Suite

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, desk, laptop workspace

Two Double Room

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Accessible King Room

Minibar, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2

View all photos for Executive Floor King Room

Minibar, in-room safe, desk, laptop workspace

Executive Floor King Room

  • Sleeps 2

View all photos for Executive Floor Two Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Floor Two Double Room

  • Sleeps 4

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Hotel Novotel Mexico City Santa Fe

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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,012 reviews
The price is NZ$181
includes taxes & fees
22 May - 23 May
Hotel Novotel Mexico City Santa Fe

About the area

Mexico City

You'll be connected to a shopping centre at Hilton Mexico City Santa Fe, and within a 30-minute stroll of Parque La Mexicana and KidZania Santa Fe. Highlights at this luxury hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Madera, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the gym and pool loungers. 7363 square feet (684 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning to-go breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Santa Fe hotel include Tecnologico de Monterrey - Santa Fe and Teatro Zentrika.

What's nearby

  • Samara Shops - 1 min walk - 0.0 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe - 15 min walk - 1.3 km
  • Parque La Mexicana - 19 min walk - 1.6 km
  • KidZania Santa Fe - 3 min drive - 1.6 km

Getting around

  • Mexico City Buenavista Station - 17 min drive
  • Santa Fé Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 51 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪Vapiano - ‬2 min walk

About this property

Hilton Mexico City Santa Fe

Hilton Mexico City Santa Fe offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 7363 square feet (684 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Mexico City Santa Fe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 4 levels
  • 3 bars or lounges
  • Conference rooms
  • 7363 sq ft of conference space
  • 684 sq. m of conference space
  • Built in 2014
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hilton Mexico City Santa Fe offers 260 air-conditioned accommodations with minibars and a safe. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. 50-inch LED televisions come with cable channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • Stereo
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 900 per pet, per stay (maximum MXN 900 per stay), plus a deposit of MXN 2000 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately MXN 415 for adults and from MXN 208 for children
  • Airport shuttle fee: MXN 2100 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN900 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hilton Mexico City Santa Fe?

Hilton Mexico City Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Mexico City Santa Fe?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Hilton Mexico City Santa Fe on 24 May 2026 start from NZ$308, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Mexico City Santa Fe?

Yep, Hilton Mexico City Santa Fe has a self car park for MXN 150 per day. A self car park is also available, for a fee.

Does Hilton Mexico City Santa Fe have a pool?

Hilton Mexico City Santa Fe has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hilton Mexico City Santa Fe a romantic place to stay?

Garden-view dining, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hilton Mexico City Santa Fe.

Is Hilton Mexico City Santa Fe family-friendly?

You bet! With amenities such as children's meals and free food shopping service, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Mexico City Santa Fe is a hit with families.

Does Hilton Mexico City Santa Fe serve breakfast?

Sure does, to-go brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Mexico City Santa Fe?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Mexico City Santa Fe?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Mexico City Santa Fe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Mexico City Santa Fe?

Cats and dogs are welcome at Hilton Mexico City Santa Fe, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1001 reviews
Rating 8 - Good. 142 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Great price point for such an updated and modern hotel. Rooftop pool was beautiful and room service was quick.
Stayed 1 night in Jan 2026

10/10 Excellent

KEVIN

Stayed 2 nights in Jan 2026

6/10 Okay

Gina

Business traveller
Liked: Cleanliness, staff & service
The room was not as pleasant as I expected. The TV did not have internet according to the front desk, the whole hotel did not have one tv. And the fridge, it was not a fridge. It had a card stating that. The cleaning staff, Sophia was excellent. Thanks, Gina
Stayed 3 nights in Jan 2026

10/10 Excellent

Martha Angelica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, and the hotel is nice. I think the bedding is too warm.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hector

Stayed 1 night in Jan 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great spot , amazing location perfect spot for someone to stay it was beautiful
Stayed 5 nights in Dec 2025

10/10 Excellent

MARCO ANTONIO

Stayed 3 nights in Jan 2026

10/10 Excellent

Melanie

Stayed 1 night in Dec 2025

10/10 Excellent

Laybet

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very comfortable. The service of the staff was great. The room was clean and in good conditions
Stayed 2 nights in Dec 2025

2/10 Terrible

Natalie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
One room we rented out the fridge never worked, the clothing iron didn’t work and then they gave us another and then that one didn’t work. They cleaned our room and didn’t have a problem until the 3rd day when I couldn’t find my eye glasses. We asked multiple times and checked the whole room and was gone. I never took them out the room and they never apologized or did anything to make the situation better. It’s sad because the hotel itself is beautiful and such a great area but can’t trust the staff if my stuff just disappeared after they cleaned. WE even left tip each time they cleaned but sometimes trash was left and sink wasn’t cleaned.
Stayed 7 nights in Dec 2025

10/10 Excellent

Aldo

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Good
Stayed 2 nights in Dec 2025

10/10 Excellent

Martha, miami beach

Stayed 1 night in Dec 2025

10/10 Excellent

Guadalupe, Omaha

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great place and the best place for breakfast or lunch in Mexico.
Stayed 2 nights in Nov 2025

6/10 Okay

PAMELA

Stayed 2 nights in Nov 2025

6/10 Okay

Alvaro

Stayed 1 night in Dec 2025

10/10 Excellent

ALFREDO

Stayed 2 nights in Oct 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Sergio, Chihuahua

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia Del

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The staff was great, very helpful, inviting... the hotel was clean and had everything you needed at your fingers. Showers were very spacious and gorgeous. GREAT STAY!
Stayed 3 nights in Oct 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Nov 2025

10/10 Excellent

C

Stayed 1 night in Oct 2025

10/10 Excellent

Patricio, San José del Cabo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Kaitlyn May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing to deal with, and even sent us complimentary champagne, and chocolate covered strawberries as we were celebrating our Honeymoon. The executive lounge staff were always so accommodating, and the room was very spacious and super clean. We have nothing but positive things to say about this hotel, and their staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Carlos Alexis

Stayed 1 night in Sep 2025