10/10 Excellent
Francisco
Travelled with partner
10 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities
The good:
Extremely pleasant and helpful staff. They quickly learned my name and room number and always greeted me with a smile.
The hotel is located in a nice and safe area, with plenty of restaurants, stores and public transportation within walking distance. No, no tourist attractions nearby, if that is what you are looking for but public transportation can get you there through Mexico City's traffic faster than if you try a car of any kind.
The neighborhood is reasonably quiet at night, except for the (perhaps) occasional ambulance or police siren, but not severe. Something you might expect in a large city.
The not-so-good:
I don't know if this is a security feature or what? but I have not experienced this anywhere else: you need to get your key card re-coded daily. Once you know it you learn to deal with it. On the second day, the staff recognized us and quickly prepared new cards for us before we reached the front desk.
Some aspects of the hotel need updating, such as the seating in the lobby. The room was OK given the age of the building. Expect comfortable but not luxury accommodation.
In summary: We like this hotel for many reasons and continue to stay there when we visit Mexico City.
Francisco
Stayed 3 nights in Jul 2025