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Hotel Boutique Emma

Property class: 2

Photo gallery for Hotel Boutique Emma

A modern hotel room with two beds, a desk, and a large window with curtains.
A modern bedroom with a bed, bedside table, dresser, and a dining table with chairs.
A reception area with wooden paneling, framed portraits on the wall, and a reflective floor.
A modern dining area with wooden tables and chairs, green pendant lights, and a potted plant.
A modern interior with a kitchen area, a framed motivational quote on the wall, and a bar stool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is NZ$103
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
289 Puebla Roma Norte, Mexico City, CDMX, 06000
  • Place, Cibeles Fountain
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Economy Single Room

A modern bedroom with a large bed, bedside tables, a mirror, and a bathroom visible through an open door.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Basic Double Room

A neatly made bed with a blue bedspread, a red floral pillow, and two bedside lamps on wooden nightstands.

Basic Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Double Room, City View

A bedroom with a large bed, two bedside tables with lamps, a mirror, and a painting on the wall.

Comfort Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Economy Double Room

A bedroom with a large bed, two bedside tables, and wall-mounted artwork.

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Triple Room, City View

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a mirror.

Comfort Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free wired internet

View all photos for Economy Triple Room

A bedroom with a bed, a large mirror, bedside lamps, and a colorful rug.

Economy Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free wired internet

View all photos for Quadruple Room

A modern hotel room with two beds, a desk, and a large window with curtains.

Quadruple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free wired internet

View all photos for Economy Quadruple Room

A modern hotel room with a large bed, a desk, and a mirror.

Economy Quadruple Room

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free wired internet

View all photos for Economy Double Room

A modern bedroom with a large bed, bedside tables, a dresser, and a mirror.

Economy Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Economy Double Room

A neatly arranged bedroom with a bed, bedside tables, and a small bedside table with a lamp.

Economy Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Economy Double Room

A neatly arranged bedroom with a wooden headboard, a bed with a beige and navy blue bedspread, and two bedside lamps. There are three framed artworks on the wall above the bed.

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Economy Single Room

A neatly arranged hotel room with a bed, bedside tables, a wardrobe, and a small desk.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Economy Single Room

A bedroom with a bed, bedside tables, a wardrobe, and a bathroom visible through an open door.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Economy Single Room

A bedroom with a bed, two nightstands, a chair, and a painting on the wall.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Economy Single Room

A hotel room with a bed, bedside tables, a fan, a bench, a mirror, and artwork on the walls.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Economy Single Room

A bedroom with a large bed, a nightstand, a mirror, and artwork on the wall.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Economy Single Room

A modern hotel room with a large bed, a wooden nightstand, a mirror, and a wardrobe.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Economy Single Room

A modern bedroom with a bed, bedside tables, a wardrobe, and a bathroom visible through an open door.

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Comfort Studio Suite, City View

A modern hotel room with a bed, a desk, a chair, a table, and a TV.

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Comfort Studio Suite, City View

A modern bedroom with a bed, bedside table, dresser, and a dining table with chairs.

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Comfort Studio Suite, City View

A modern hotel room with a bed, bedside table, lamp, and a small dining table with chairs.

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Quadruple Room, City View

A bedroom with a bed, two bedside tables, and wall-mounted air conditioning.

Deluxe Quadruple Room, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free wired internet

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About the area

Mexico City

Hotel Boutique Emma places you in the centre of Mexico City, within just a 15-minute stroll of popular places like Paseo de la Reforma and Angel of Independence Monument. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include a lift. .Attractions within a 20-minute walk of this Roma Norte hotel include U.S. Embassy and Chapultepec Park.

What's nearby

  • Cibeles Fountain - 5 min walk - 0.5 km
  • Paseo de la Reforma - 7 min walk - 0.6 km
  • Chapultepec Park - 10 min walk - 0.9 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • U.S. Embassy - 12 min walk - 1.0 km

Getting around

  • Sevilla Station - 2 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪La Provoleta - ‬1 min walk
  • ‪Nice Day Panadería y Cafetería - ‬1 min walk
  • ‪Chapul Cafe - ‬3 min walk
  • ‪Less Is More - ‬1 min walk
  • ‪Aleli - ‬2 min walk

About this property

Hotel Boutique Emma

Hotel Boutique Emma offers its guests a lift. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

  • 22 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Hotel Boutique Emma offers 22 accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Parking included
  • Free Wi-Fi
  • Housekeeping
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The price is NZ$95
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (102 centimetre high)
  • Lift (112 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 350 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Boutique Emma

Frequently asked questions

Is there a free airport shuttle available at Hotel Boutique Emma ?

No, Hotel Boutique Emma does not offer an airport shuttle service.

How much does it cost to stay at Hotel Boutique Emma ?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Emma on 28 Sept 2026 start from NZ$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Hotel Boutique Emma ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Boutique Emma ?

No, only service animals are allowed.

Hotel Boutique Emma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 117 reviews
Rating 8 - Good. 29 out of 117 reviews
Rating 6 - Okay. 16 out of 117 reviews
Rating 4 - Poor. 5 out of 117 reviews
Rating 2 - Terrible. 4 out of 117 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff is really friendly and the hotel is in a great location close to popular restaurants and cafés.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Will stay here again! Love the locating, staff and room!!
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
A fairly average hotel with a great location. The elevator wasn’t working, the WiFi was quite unreliable, and the rooms are on the smaller side.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. AC worked great. Staff was great. Hot showers. No complaints!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Was ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. A little rough around the edges, but very clean, very friendly, and very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very helpful staff. Front desk people are super cool. My WiFi was fantastic the entire time and the hot water was excellent. Stayed 11 nights.
Stayed 10 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Clean room, staff was friendly, but the Small portable AC unit is not enough and the room was way too hot
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was excellent EXCEPT the elevator wasn’t working and we got a room on the 4th floor and my mom has a bad back and had trouble getting up the stairs but besides that the staff was amazing and the stay was great
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, absolutely wonderful. The room is on a side street so traffic noise was fine. The room was very tastefully decored, very clean, modern. Lovely bathroom, divine shower, nice lighting, really a very pleasant place to spend an evening and morning.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
AC inconsistent. Hot water inconsistent. Elevator broken during our entire stay. Staircase very slippery and steep and we fell on the first day. We stayed 4 nights and climbing from ground to first to fourth floor everyday for senior citizens in our group was definitely not ideal. Will not stay here again.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was centrally locate in the Roma district. Walking distanc to many restaurants. You could walk at night with no issues and feel safe. A lot of lical enjoy walking their dogs in late hours.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

It was fine, but it was noisy because thy have no carpets on halls or stairs. I was woken up at 2am by somebody banging their way in or out.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy limpia, el personal muy amable y servicial
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Chambre propre
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal súper amable y servicial 100/10
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercas de una estación de metro, así como varios restaurantes y puestos de comida.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Estaría mejor si ofreciera estacionamiento.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this place is very nice - close to many nice establishments. The hotel staff was very pleasant and friendly. My only "complaint" about the room is the air conditioning. Since it's a boutique hotel, they had to retrofit the AC, so they installed standalone units in each room. These are OK, but not great and quite noisy at night. But I would definitely stay at this place again.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel Boutique Emma, es un hotel muy sencillo; es cómodo; tiene acceso a restaurantes y zonas muy bonitas de la ciudad (de ahí que el costo no sea mas económico), la habitación tiene el tamaño justo para estar a gusto, la cama es agradable y el servicio de internet y tv por cable es muy bueno; la presión de agua y que siempre hay agua caliente disponible es algo que se agradece. No tiene amenidades extras, solo hacen limpieza en la habitación si lo solicitas; me toco una habitación sin ventana por lo cual podría sentirse algo encerrado, la habitación cuenta con cafetera de capsulas y un aire acondicionado portátil (el nivel de ruido que genera pudiera resultar incomodo para algunas personas, pero no para mi) En general me parece un buen lugar para pasar la noche. pd. Al momento de recibir la factura, note que no retienen el ISH (impuesto sobre hospedaje) lo que en lo personal me afectara por que necesito dicho impuesto desglosado para temas de contabilidad en el trabajo.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Pésima experiencia. Jamás volvería a este hotel y tengan muchísimo cuidado si se hospedan aquí. Después del concierto de BTS, tiramos a la basura una Army Bomb pirata porque compramos una nueva original dentro del evento. Al día siguiente pedimos limpieza y, casualmente, después de que entró el personal, la Army Bomb original desapareció y la pirata apareció acomodada entre nuestras cosas. O sea, alguien literalmente revisó la basura, tomó la original y dejó la falsa. Fuimos a recepción pensando que al menos tomarían el tema con seriedad, pero la “investigación” fue un chiste. Revisaron cámaras que NI SIQUIERA apuntan hacia la puerta de la habitación y concluyeron que “no vieron nada raro” porque la empleada estuvo solo 4 o 5 minutos dentro del cuarto. Como si en 5 minutos no alcanzara perfectamente para abrir una bolsa, sacar algo y esconderlo. Obviamente la basura “ya no estaba”, convenientemente. Y como según ellos “no hay pruebas”, decidieron no hacer absolutamente nada. Su gran solución fue ofrecernos una noche gratis para regresar en otra ocasión, ¿regresar a un lugar donde desaparecen tus cosas dentro de la habitación? Lo peor no fue solo el robo, sino la forma tan incompetente en la que manejaron todo. Cero responsabilidad, cero apoyo y solo “entendemos”. Qué casualidad que el objeto desaparece justo después de que entra limpieza. Pero claro, para el hotel eso no es sospechoso. Si se hospedan aquí, escondan TODO o mejor busquen otro lugar.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La atención siempre fue buena y atenta esta cerca de todo y pude salir a cualquier lugar caminando Pero las instalaciones no me gustaron, me toco que el elevador no funcionaba, el aire acondicionado solo es un tipo ventilador pero cada hora se llenaba de agua y se tenía que sacar para que pudiera funcionar, y era obligatorio porque los cuartos son muy calientes y no tienen ventanas ni para el baño o no se si ses dependiendo del cuarto y es muy molesto sobre todo para dormir, el cuarto era muy muy pequeño yo creo que para el precio no vale la pena, es muy incomodo quedarse ahí, aun que el personal siempre estuvo dispuesto es molesto tener que estarlos buscando a cada rato, sobre todo tener que bajar porque no tiene teléfono la habitación, en opinión personal no me gustó que para acceso al cuarto tienes que poner un código de 9 caracteres para entrar, yo creo que si fuera al menos de 4 estaría bien pero de preferencia con llaves, paredes demasiado delgadas y pisos también, escucha las pisadas del cuarto de arriba y el piso aparte es muy ruidoso. Reitero, el personal es perfecto pero la habitación queda mucho a deber.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Tengo muchas opiniones cruzadas de este lugar, empezando con instalaciones (hotel): Lamentablemente el ascensor que tenían no estaba en funcionamiento, incluso su personal sufría con esto ya que veía subir a las camaristas con grandes cargas de blancos por las escaleras, esto definitivamente le quita varios puntos. Ahora, habitación: Me quedé en la habitación sencilla y para mi sorpresa no contaba con ventanas, es muy pequeña, ideal para solo dormir, pero mi único inconveniente es que menciona tener “cortinas blackout” por lo que uno esperaría mínimo una ventana. Por otra parte, el mantenimiento en la habitación era excelente, contaba con dos extractores que fueron mi salvación y todo en la habitación funcionaba, no se veía nada viejo ni dañado, en ese aspecto le daría 100/10 estrellas, se aprecia mucho que se fijen en los pequeños detalles dentro los cuartos. Otra cosa a destacar es su cercanía al metro Sevilla (Línea 1). No sé si volvería, pero no me la pasé mal, el personal muy atento. Por último, proceso de reserva: en NINGÚN lado mencionan sobre un depósito que se te cobra en la tarjeta como “garantía” en caso de aplicar no show, según toma 48 hrs hábiles en devolverse, sigo en espera.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con excelente ubicación, estancia agradable, habitación limpia y con insumos necesarios, los electrónicos funcionado bien. Recomiendo este hotel es pequeño y cómodo, el personal amable y servicial. Si volvería a usar sus instalaciones.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2026