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Hotel Carlota

Property class: 3.5

Photo gallery for Hotel Carlota

A modern hotel with a pool, outdoor seating, and a bar area.
A reception area with a modern design, featuring a reception desk, a clock, and a decorative vase with flowers.
A modern building with a grid-patterned facade, a balcony, and a brick wall.
A modern outdoor dining area with wooden tables and chairs, a pool, and a green ceiling.
A modern bedroom with a large bed, wooden ceiling beams, a television, and a small desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$175
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Reforma 222
    ‪3 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

A modern bedroom with a bed, bedside table, and a bench.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

A modern bedroom with a bed, bedside table, and a bench.

Premium Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a minibar, and a view of the city through the window.

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A modern bedroom with a bed, a desk, and a staircase.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Mexico City

At Hotel Carlota you'll be within just a 10-minute stroll of popular attractions like Paseo de la Reforma and Angel of Independence Monument. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free full breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 3.5-property class Reforma hotel, attractions include U.S. Embassy and Monument to the Revolution.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Reforma 222 - 3 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.6 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 15 min walk - 1.3 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Insurgentes Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Tierra Garat - ‬2 min walk
  • ‪La Casa de Toño - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪La Provoleta - ‬2 min walk
  • ‪el trece - ‬2 min walk

About this property

Hotel Carlota

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a library, and tour/ticket assistance are also featured at the business-friendly Hotel Carlota. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 35 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Carlota offers 35 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 29 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1392 per vehicle (return, maximum occupancy 2)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Is parking available at Hotel Carlota?

Yep, Hotel Carlota has a free self car park.

How much does it cost to stay at Hotel Carlota?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Carlota on 6 Oct 2026 start from NZ$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Carlota have a pool?

Hotel Carlota has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hotel Carlota a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Carlota.

Does Hotel Carlota serve breakfast?

Sure does, complimentary full brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Carlota?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Carlota?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Carlota?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Carlota Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 662 reviews
Rating 8 - Good. 158 out of 662 reviews
Rating 6 - Okay. 82 out of 662 reviews
Rating 4 - Poor. 34 out of 662 reviews
Rating 2 - Terrible. 27 out of 662 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Not much space around the pool, but the staff more than made up for it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Beautiful hotel, great staff. Water pressure and breakfast coffee could be better.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quiet sanctuary in the city. Lovely pool and friendly staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was great, room was clean. Amenities were a little dated and our AC was not functioning properly though.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was such a great stay, i will be coming back!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location and proximity to major retailers. Drinks were delicious too!!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but perfect to stay
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, friendly staff
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and super chic

Great hotel, clean, super chic
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a cool industrial feel while also being comfortable and clean. The open air courtyard in the middle was a little oasis away from the hustle and bustle on the streets. Room was just what we needed and a comfy bed. The location was great, close to all the action of Norte and Condessa but also a nice little neighbourhood . If you like to walk ( I do) you walk comfortably from Carlota easily. A great little coffee shop 3 blocks away called Voltage was a little gem in the area. Staff was all very nice and helpful.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place and walking distance to a lot of restaurants and must-see places
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay. But need to work with the WiFi on the rooms.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and centralaly located. The staff was very accommodating and helped us check in after an overnight flight. I would definitely stay here again.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, and the rooms are nice. One annoying thing was that the keycards only seemed to work properly one time. I had to change keycard more than once a day. It was also a bit noisy.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, helpful employees, great location, amazing interior
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Stayed 1 night in Jan 2023