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Hotel Gillow

Property class: 3.5

Photo gallery for Hotel Gillow

Restaurant
Hallway
Interior
Front of property
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping
The current price is NZ$208
includes taxes & fees
9 Apr - 10 Apr

Explore the area

View map
Isabel la católica 17, Col Centro Histórico, Del. Cuauhtémoc, Mexico City, CDMX, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for Basic Suite

Basic Suite

Basic Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Hotel Gillow puts you in the heart of Mexico City, within just a 10-minute stroll of popular attractions like Zócalo and Palacio de Bellas Artes. Highlights at this hotel include a restaurant and in-room free WiFi. .La Monxa is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and noon and on weekends between 8:00 AM and noon. There's also the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3.5-property class Historic Center hotel include Paseo de la Reforma and Alameda Central.

What's nearby

  • Madero Street - 1 min walk - 0.0 km
  • Metropolitan Cathedral - 3 min walk - 0.3 km
  • Zócalo - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 7 min walk - 0.6 km
  • Alameda Central - 8 min walk - 0.8 km

Getting around

  • Allende Station - 4 min walk
  • Mexico City Buenavista Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪Café El Popular - ‬1 min walk
  • ‪El Cardenal - ‬2 min walk
  • ‪Zinco Jazz Club - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Café La Blanca - ‬1 min walk

About this property

Hotel Gillow

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Hotel Gillow also features tour/ticket assistance, coffee/tea in common area, and a complimentary food/drink shopping service. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 103 guestrooms or units
  • Built in 1875
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Gillow offers 103 accommodations with a hairdryer. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 2,930 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 145

Restaurants on site

  • La Capilla
  • La Monxa

Family friendly

  • Changing table
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Built in 1875
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: MXN 145

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Gillow Hotel
Hotel Gillow Mexico City
Hotel Gillow Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Gillow?

Hotel Gillow offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Gillow?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Gillow on 9 Apr 2026 start from NZ$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Gillow family-friendly?

You bet! With amenities such as free food shopping service, as well as changing tables and highchairs in the guestrooms, it's no surprise that Hotel Gillow is a hit with families.

Does Hotel Gillow serve breakfast?

Yeah, full brekkie is available weekdays from 7:00 AM to noon and on weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Hotel Gillow?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Gillow?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Gillow?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Gillow?

No, pets are not allowed.

Hotel Gillow Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 349 reviews
Rating 8 - Good. 95 out of 349 reviews
Rating 6 - Okay. 39 out of 349 reviews
Rating 4 - Poor. 18 out of 349 reviews
Rating 2 - Terrible. 11 out of 349 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Itsaree

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Greivin

Stayed 5 nights in Dec 2025

2/10 Terrible

Angeline

Stayed 2 nights in Dec 2025

6/10 Okay

Brenda Liliana Rocha

Travelled with family
Liked: Cleanliness, staff & service
Perfect area to be near city center
Stayed 4 nights in Dec 2025

6/10 Okay

Cyndi

Stayed 3 nights in Dec 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was in great location and the staff was super friendly. Would definitely stay here again.
Stayed 7 nights in Dec 2025

10/10 Excellent

José Guadalupe

Stayed 3 nights in Dec 2025

10/10 Excellent

Bianca

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey E

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean. Dated but perfectly comfortable.
Stayed 3 nights in Dec 2025

4/10 Poor

Stacy

Stayed 2 nights in Nov 2025

6/10 Okay

Terri

Liked: Cleanliness, staff & service
Hotel does not offer a shuttle service.
Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Estadía corta pero excelente. Servicio amable, instalaciones cómodas y bien cuidadas. Volvería sin dudarlo por su ubicación céntrica.
Stayed 1 night in Nov 2025

10/10 Excellent

Roopa

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, spacious room and helpful staff made this a great place for my 4-day stay as a solo first-timer in CDMX. Plus the location can't be beat. Close to everything important for tourists. I would stay again and will recommend it to couples, families and singles.
Stayed 4 nights in Nov 2025

8/10 Good

Armando

Stayed 7 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location and the staff were very helpful. I would stay at the hotel again in the future.
Stayed 5 nights in Nov 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was friendly. The room was clean and tidy, but had limited amenities. The area surrounding the hotel was noisy and dirty with a lot of people, so we didn’t feel the safest going out after dark. However, if you’re looking for a stay in the historic city center, you’re within walking distance of many top attractions, which might be perfect for your travels. Overall, we would recommend this hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Luisa

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was good exept the musky smell in the room mostly at night. don't know if it was the previous clients or the ghost of the original owner Mr. Gillow. The pillows need to be replaces. But very good location!! Would stay again!!
Stayed 5 nights in Oct 2025

10/10 Excellent

maria angelica

Travelled with family
Liked: Cleanliness, amenities
The breakfast was fantastic, lots of food
Stayed 2 nights in Oct 2025

2/10 Terrible

Cecilia

Travelled with family
Liked: Cleanliness, staff & service
El cuarto en muy Chico y le falta mucho mantedimiento, el bano super sucio. Les pedi la recepcion, que me cambiaran de cuarto, les dije los motivos, y me cobraron dinero extra, para cabiarme. El segundo cuarto al cual me movieron estaba un poco mas grande, pero el bano muy sucio, el lavavo quebrado, la tina de la banera segun era blanca pero en realidad estaba negra de sucia y con mojo. No me vuelvo a ospedar en ese hotel, y no lo recomiendo. Lo que pague no los vale.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Room was smaller then expected but it was clean and stayed cool.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lucero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it Loved the view and staff The convenience and closeness to el zocalo Would definitely stay here again
Stayed 5 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was 1000%. Nancy was helpful to arrange my tours online communication and were ready for when I arrived. Our reservation included breakfast and the food was delicious. Hotel is a walking distance from Templo Mayor and Zocalo. Thank you Staff Gillow for a memorable and safe stay!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Irma, Oaxaca

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in old, beautiful downtown. I love this historical building, part of the first Jesuit monastery in Mexico City
Stayed 3 nights in May 2025

8/10 Good

Ricardo, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very good
Stayed 3 nights in Aug 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday party

Amazing place, clean, professional staff.
Stayed 6 nights in Aug 2025