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Hotel Inn Sur

3.0 star property
Hotel in Mexico City with 24-hour front desk and restaurant

Photo gallery for Hotel Inn Sur

Front of property
Business centre
Junior Room
Hallway
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Av. Insurgentes Sur No. 4265, Santa Ursula Xitla, Mexico City, CDMX, 14430
  • Place, Avenida Insurgentes
    ‪7 min walk‬
  • Place, Fuentes Brotantes de Tlalpan National Park
    ‪10 min walk‬
  • Place, National Institute of Cancer
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Laptop-compatible safe
Wardrobe
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Double Room

In-room safe, free WiFi

Comfort Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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Front of property

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About the area

Mexico City

At Hotel Inn Sur you'll be within a 10-minute walk of Avenida Insurgentes and 4.2 km (2.6 mi) from Estadio Azteca. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Inn Sur, is open for breakfast, brunch and dinner. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning full breakfast is served between 8:00 AM and 10:00 AM. .Within a 15-minute drive of this 3-property class Tlalpan hotel, attractions include Centro Comercial Perisur and Frida Kahlo Museum.

What's nearby

  • Avenida Insurgentes - 7 min walk - 0.6 km
  • Fuentes Brotantes de Tlalpan National Park - 10 min walk - 0.9 km
  • KidZania Cuicuilco - 6 min drive - 2.3 km
  • National Institute of Cancer - 6 min drive - 2.7 km
  • Médica Sur - 7 min drive - 2.3 km

Getting around

  • Huipulco Station - 5 min drive
  • Mexico City Fortuna Station - 26 min drive
  • Benito Juarez International Airport (MEX) - 38 min drive

Restaurants

  • ‪Kentucky Fried Chicken (KFC) - ‬5 min walk
  • ‪Saks - ‬5 min walk
  • ‪Tacos Don Pepe - ‬2 min walk
  • ‪Va bene - ‬2 min walk
  • ‪Burger King - ‬5 min walk

About this property

Hotel Inn Sur

Hotel in Mexico City with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Inn Sur also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Mexico City hotel is smoke free.

  • 40 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Inn Sur offers 40 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

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  • Housekeeping
  • Microwave
  • Kitchen
4.3 out of 5, Excellent, 228 reviews
The price is NZ$121
includes taxes & fees
24 Jan - 25 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 132 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Inn Sur

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 132.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Inn Sur Mexico City
Hotel Inn Sur
Sur Mexico City
Hotel Inn Sur Hotel
Hotel Inn Sur Mexico City
Hotel Inn Sur Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Inn Sur?

Hotel Inn Sur offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Inn Sur?

Yep, Hotel Inn Sur has a free self car park.

Does Hotel Inn Sur serve breakfast?

Yep, full brekkie is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Inn Sur?

No, Hotel Inn Sur does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Inn Sur?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at Hotel Inn Sur?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Hotel Inn Sur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 293 reviews
Rating 8 - Good. 114 out of 293 reviews
Rating 6 - Okay. 36 out of 293 reviews
Rating 4 - Poor. 25 out of 293 reviews
Rating 2 - Terrible. 19 out of 293 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gustavo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Just the traffic noise was the setback. Other than that it was OK.
Stayed 7 nights in Aug 2025

2/10 Terrible

Rosa

Stayed 2 nights in Aug 2025

4/10 Poor

Robert

Stayed 2 nights in Aug 2025

10/10 Excellent

Elsa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just stayed 1 night before heading to Acapulco but we were surprised with the size of the room and the cleanliness. Water pressure was amazing and beds are comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice placê
Stayed 2 nights in Apr 2025

10/10 Excellent

DAVID

Stayed 1 night in Jan 2025

6/10 Okay

Ana

The room was dark. Not enough towels. Housekeeping didn’t leave soap but cleaned away what was there when I arrived. There was no heat and the room was cold. The blanket was insufficient. The mattes was old with lumps and troughs. The breakfast was good .
Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the south of the city!
Stayed 12 nights in Nov 2024

8/10 Good

FRANCISCO JOSE

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Enrique, Acapulco

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Brandon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel had no A/C and it was super hot, not even a fan
Stayed 2 nights in May 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente espacio del cuarto lo único es que el jacuzzi se llene más rápido.
Stayed 1 night in Apr 2024

8/10 Good

Maximiliano, San Salvador

Stayed 4 nights in Mar 2024

4/10 Poor

Mario

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jacinto, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. Employees are very friendly. I really recommended. It's a family-friendly.
Stayed 3 nights in Feb 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy limpio, muy buwno

El lugar es muy limpio, el servicio muy bueno
Stayed 2 nights in May 2021

8/10 Good

María Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good installations

The bed wasn't as comfy as I thought it would be, over all it's a nice hotel..
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

8/10 Good

Victoria

Liked: Staff & service, room comfort

Truth hurts

I loved it! People were so nice but one night my money disappeared 😅 hope the cleaning ladies enjoy it before karma comes. I recommend not leaving your money in the hotel. Loved the receptionist though.
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
internet service much improved since 4 years ago. Electrical wiring needs updating.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The breakfast is terrible and the front desk service awful.
Stayed 1 night in Mar 2019

6/10 Okay

Humberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good service but urgently maintenance

Carpet in room and public areas in each floor are old and should be replaced. TV remote controls are limited and some are not programmed. There is no iron in the room, so they lend me an old one which stains my shirts. By the way, very uncomfortable toilet.
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are like rocks, Jacuzzi was dirty and made the room smell after using it. Traffic outside of hotel was so noisy I was unable to sleep on top of the beds being so hard. It needs major remodeling work.
Stayed 4 nights in Sep 2018