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Hotel Mallorca

3.0 star property
Hotel with free parking, 6-minute walk to Paseo de la Reforma

Photo gallery for Hotel Mallorca

Front of property
Lobby
Cooked-to-order breakfast on weekdays (MXN 100.00 per person)
Interior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Room service
The current price is NZ$68
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Reforma 222
    ‪7 min walk‬
  • Place, Monument to the Revolution
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

TV
Private bathroom
Desk
Daily housekeeping
Wardrobe
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed

Highlights

TV
Private bathroom
Desk
Daily housekeeping
Wardrobe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Highlights

TV
Private bathroom
Desk
Daily housekeeping
Wardrobe
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Desk

Double Room Superior

  • Sleeps 4

View all photos for Room Superior

Desk

Room Superior

  • Sleeps 2

View all photos for Single Room Standard

Desk

Single Room Standard

  • 15 sq m
  • Sleeps 2

View all photos for Double Room Standard

Desk

Double Room Standard

  • 23 sq m
  • Sleeps 4

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About the area

Mexico City

At Hotel Mallorca you'll be within just a 15-minute stroll of popular places like Paseo de la Reforma and Monument to the Revolution. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, RESTAURANTE MALLORCA, serves Mexican cuisine and is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM. .Within a 20-minute walk of this 3-property class Reforma hotel, attractions include Angel of Independence Monument and U.S. Embassy.

What's nearby

  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Reforma 222 - 7 min walk - 0.6 km
  • Monument to the Revolution - 10 min walk - 0.9 km
  • U.S. Embassy - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Cosme Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪La Casa de los Trompos - ‬1 min walk
  • ‪Pasteleria Geros - ‬2 min walk
  • ‪Sulli Bar - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Fonda Sugey Marisol - ‬3 min walk

About this property

Hotel Mallorca

Hotel with free parking, 6-minute walk to Paseo de la Reforma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Mallorca also features tour/ticket assistance, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

  • 139 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Mallorca offers 139 accommodations. Satellite televisions are provided.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift
  • Smooth flooring in public areas

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Mallorca?

Hotel Mallorca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Mallorca?

Yep, Hotel Mallorca has a free self car park.

Does Hotel Mallorca serve breakfast?

Yeah, cooked-to-order brekkie is served on weekdays from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Mallorca?

No, Hotel Mallorca does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mallorca?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Mallorca?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Mallorca?

No, pets are not allowed.

Hotel Mallorca Reviews

Reviews

5.8
Rating 10 - Excellent. 140 out of 1006 reviews
Rating 8 - Good. 231 out of 1006 reviews
Rating 6 - Okay. 232 out of 1006 reviews
Rating 4 - Poor. 145 out of 1006 reviews
Rating 2 - Terrible. 258 out of 1006 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rajendhar

Stayed 2 nights in Sep 2025

6/10 Okay

Akshat

Travelled with partner
Disliked: Property conditions & facilities
Not a great stay. Would not recommend unless you do not have any other option.
Stayed 1 night in Aug 2025

2/10 Terrible

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they are very profesional
Stayed 3 nights in Aug 2025

10/10 Excellent

Yannerys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Estephanie

Stayed 1 night in Jul 2025

2/10 Terrible

Elia Casas de

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It needs to be renewed
Stayed 6 nights in Jul 2025

6/10 Okay

Rodrigo

Liked: Staff & service
Honestamente, al leer todas las reseñas dudé en hospedarme aquí pero por el precio es bastante favorable. En general pues para lo que es, para dormir y punto. Me iban a poner en 3er piso pero el elevador no abría en ese piso entonces tuvieron que ponerme en el segundo. En primer piso parece que está en remodelación, me gusta el estilo vintage pero definitivamente si necesita muchas mejoras este hotel, no hay ventilación, cuando entras al cuarto se percibe un olor extraño y solo puedes abrir la ventana pero no tiene mosquitero, la puerta del baño tenía un hoyo, lo que sí me sorprendió es que el agua de la regadera salía muy bien, sólo que cuidado, el agua caliente tarda en salir pero sale MUY caliente, entonces si le tienes que abrir casi toda la fría para que se nivele la temperatura. Buena ubicación, como dicen, uno obtiene por lo que paga pero creo que este lugar tiene potencial para mejorar.
Stayed 3 nights in Jul 2025

2/10 Terrible

Cristina Isabel

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Stayed 1 night in Jun 2025

10/10 Excellent

Roman

Liked: Cleanliness, property conditions & facilities
The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
Stayed 4 nights in Apr 2025

2/10 Terrible

martin ruiz

Travelled with family
Disliked: Cleanliness, staff & service, amenities
falta de Agua continuas. y fallas del Elevador y empleados no muy eficientes. Sorry nomas lo qe es.
Stayed 2 nights in Apr 2025

2/10 Terrible

Mayra Nelly

Disliked: Staff & service, property conditions & facilities
Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

junru

Disliked: Staff & service, amenities, property conditions & facilities
¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
Stayed 1 night in Mar 2025

2/10 Terrible

junru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Adolfo

Stayed 1 night in Dec 2024

6/10 Okay

Rowan

Disliked: Cleanliness, staff & service, property conditions & facilities
All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Stayed 1 night in Dec 2024

2/10 Terrible

Blanaca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Citlaly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Sebastián

Disliked: Cleanliness, staff & service, property conditions & facilities
Hice una reservación para el 6 de diciembre. Al llegar ahí el hotel me comentan que tienen problemas con el agua y me daban la opción de cancelar. Sin embargo, aun cuando me dijeron que me iban a apoyar con el reembolso, al final no hicieron nada y me cobraron sin yo haber estado ahí. Para nada recomiendo a este hotel, poca seriedad, atención y se quedan con tu dinero.

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

2/10 Terrible

Guillermo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
Stayed 3 nights in Nov 2024

8/10 Good

RIGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

4/10 Poor

Josue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elavator doesn’t work, sometimes there’s no water and the rooms aren’t as seen in online.
Stayed 8 nights in Nov 2024

2/10 Terrible

Daihana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible y mala atención

La habitación era terrible, los recepcionistas peor, encontré garrapatas en la habitación No vayan, no lo vale, me engañó las fotos
Stayed 1 night in Oct 2024