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Hotel Novotel Mexico City Santa Fe

4.0 star property

Photo gallery for Hotel Novotel Mexico City Santa Fe

A staircase with a wooden handrail and black balusters, leading to a landing with a modern light fixture.
Exterior
A pool area with lounge chairs, umbrellas, and a decorative flamingo float.
A modern indoor dining area with wooden furniture, a round table, and potted plants.
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$178
includes taxes & fees
31 July - 1 Aug

Explore the area

View map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210
  • Place, Samara Shops
    ‪3 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪10 min walk‬
  • Place, Santa Fe Center Mall
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪56 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a small round table, a sofa, and a painting on the wall.

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 2 Double Beds

A hotel room with two beds, a painting on the wall, and a wooden headboard.

Executive Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

A bathroom with a towel rack holding two towels, a hair dryer, and a towel bag labeled 'hair dryer' on a wooden shelf.

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mexico City

Hotel Novotel Mexico City Santa Fe places you steps from Samara Shops and within a 15-minute stroll of Expo Santa Fe Mexico. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, 365, serves international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this 4-property class Santa Fe hotel include Parque La Mexicana and Santa Fe Center Mall.

What's nearby

  • Samara Shops - 3 min walk - 0.3 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe - 12 min walk - 1.0 km
  • Parque La Mexicana - 19 min walk - 1.6 km
  • Santa Fe Center Mall - 19 min walk - 1.6 km

Getting around

  • Santa Fé Station - 17 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Fisher's - ‬1 min walk
  • ‪Vapiano - ‬1 min walk
  • ‪Loma Linda - ‬1 min walk

About this property

Hotel Novotel Mexico City Santa Fe

Hotel Novotel Mexico City Santa Fe offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at Hotel Novotel Mexico City Santa Fe. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 8 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Novotel Mexico City Santa Fe offers 148 accommodations with espresso makers and a safe. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Valet parking on site (MXN 140 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 340 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 365

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 700 square feet of conference space
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 596.30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 per person
  • Valet parking fee: MXN 140 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Novotel Mexico City Santa Fe?

Hotel Novotel Mexico City Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Novotel Mexico City Santa Fe?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on 31 Jul 2026 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Novotel Mexico City Santa Fe?

Yep, Hotel Novotel Mexico City Santa Fe has valet parking for MXN 140 per day.

Does Hotel Novotel Mexico City Santa Fe have a pool?

Hotel Novotel Mexico City Santa Fe has a pool.

Is Hotel Novotel Mexico City Santa Fe family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Novotel Mexico City Santa Fe is a hit with families.

Does Hotel Novotel Mexico City Santa Fe serve breakfast?

You bet, buffet breakfast is offered weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Novotel Mexico City Santa Fe?

No, Hotel Novotel Mexico City Santa Fe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Novotel Mexico City Santa Fe?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Novotel Mexico City Santa Fe?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Novotel Mexico City Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Staff is the best!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Laura Gerardina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alejandro E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Very comfortable and well-located hotel in Santa Fe, ideal for business or short stays. The rooms are spacious, clean, and modern, and the staff is friendly and professional. Breakfast has good variety, and the overall atmosphere feels relaxed and efficient. Great option if you want convenience, safety, and easy access to offices, restaurants, and shopping in the area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Santa Fe if you have pets.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and easy to access.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms very confortable.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Aug 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is superb!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is very modern and elegant
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room clean. Friendly staff. I paid for included breakfast but check in is after 3p and our flight on day of departure was prior to breakfast being devoted. There were plenty of restaurants and food vendors just across the street. I'll stay there again but without booking breakfast buffet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Persis

Awesome staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated rooms are excellent. Great service from friendly staff!
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Suzanne C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property under construction, but location to our family and restaurants was what we needed. Place is just ok.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Anabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent place to get rest and enjoy the business area of Santa Fe.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities
Pillows are too short and high and Ppool was under renos but otherwise a decent place for a work trip.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an affordable price & quality.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Maria Teresa Cardoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business stay
Stayed 1 night in Aug 2023
Verified

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business meetings in Santa Fe
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Francisco Javier Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified

8/10 Good

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. I’ve been to other Novotel’s and this one top the list. Love ittttt
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Feb 2025