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Hotel Pal

3.5 star property

Photo gallery for Hotel Pal

Double Room
Lobby
View from property
Restaurant
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
Av Arcos de Belén 73, Colonia Centro, Cuauhtémoc, Mexico City, Ciudad de México, 06070
  • Place, Mercado de Artesanías La Cuidadela
    ‪5 min walk‬
  • Place, Arena México
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

Room

Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Mexico City

Hotel Pal puts you in the heart of Mexico City, connected to a railway/underground station and within a 20-minute stroll of popular places like Paseo de la Reforma and Palacio de Bellas Artes. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. .Within a 30-minute walk of this 3.5-property class Cuauhtémoc hotel, attractions include Zócalo and Angel of Independence Monument.

What's nearby

  • Mercado de Artesanías La Cuidadela - 5 min walk - 0.5 km
  • Arena México - 10 min walk - 0.9 km
  • Paseo de la Reforma - 14 min walk - 1.2 km
  • Alameda Central - 14 min walk - 1.2 km
  • Palacio de Bellas Artes - 17 min walk - 1.5 km

Getting around

  • Balderas Station - 2 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Gradios Deli Cafe - ‬3 min walk
  • ‪Ex-Presso Café - ‬3 min walk
  • ‪pastes y empanadas Delicias - ‬1 min walk
  • ‪Ricos tacos "Las cazuelas - ‬2 min walk
  • ‪Café Bella - ‬2 min walk

About this property

Hotel Pal

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Pal also features 24-hour room service and a lift. Free self parking is available.

This 3.5-star Mexico City hotel is smoke free.

  • 92 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Pal offers 92 accommodations with complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 17 April 2026 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Hotel Pal Hotel
Hotel Pal Mexico City
Hotel Pal Hotel Mexico City

Frequently asked questions

Is parking available at Hotel Pal?

Yep, Hotel Pal has a free self car park.

Is there a free airport shuttle available at Hotel Pal?

No, Hotel Pal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Pal?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Pal?

Check-in begins at 1:00 PM. Check-out time is 1:30 PM.

Are pets allowed at Hotel Pal?

No, only service animals are allowed.

Hotel Pal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 51 reviews
Rating 8 - Good. 21 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Terrill

Liked: Cleanliness, staff & service, property conditions & facilities
Many activities were very walk-able and super close to transit.
Stayed 5 nights in Feb 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent, you can walk to many places.
Stayed 12 nights in Jan 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
No ac or fan in the room. No warderobe in room. Has a good on site restaurant. Has daily cleaning with change of towels and soap.
Stayed 4 nights in May 2022

10/10 Excellent

Liam Alan Camacho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Apr 2022

10/10 Excellent

rosalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Mîguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of everything, very walkable. Close to the underground subway system. Great for going to & from the airport no fuss easy peasy. Only 5 pesos folks!
Stayed 4 nights in Feb 2022

6/10 Okay

Jorge Luis López

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness, location, customer service,
Stayed 6 nights in Jul 2021

4/10 Poor

Héctor Alejandro

Liked: Cleanliness, staff & service, amenities
El hotel es muy viejo, y no tienen aire acondicionado, y hay muy poca ventilación
Stayed 3 nights in Apr 2025

8/10 Good

Guillermo Flores, TECPATAN

Liked: Cleanliness
buena ubicación y muy centrico
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra, San Jose Del Cabo

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable lugar Miuy limpio y buena atencion
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

コスパ最高のホテル。

建物は古いタイプですけど、掃除は行き届いていて清潔ですし部屋は広く、お湯も十分にたくさんでます。 駅にも近くコンビニも食べる場所にも困らずに便利な立地です。アレナ・メヒコやシウダレラ市場にも近いです。 予約が取れれば今後もメキシコシティの定宿として利用したいと思ってます。
Stayed 3 nights in Jun 2024

10/10 Excellent

Insang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel céntrico con el metro y metrobús muy cercas, hay muchos lugares cercas y puedes llegar caminando a la alameda centrar muy fácil, el trato en el hotel es excelente y muy tranquilo, tienen un buen restaurante.

8/10 Good

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Bien el hotel, cuidado con la seguridad fisica

La estacia bien, solo se tengan cuidado porque en la entrada dejan agua tirada y tuve un accidente, ya que las escaleras no tienen pasamanos por seguridad, al resbalar me pege en la espalda y cabeza. La habitación bien y las chicas de recepción de limpieza muy hamables
Stayed 3 nights in Nov 2022

10/10 Excellent

Diego Fermin

Stayed 8 nights in Nov 2022

8/10 Good

Lutz Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Verkehrsanbindung, Innenstadt fußläufig erreichbar, zuverlässiger Zimmerservice, großes Zimmer, Dusche heiß, Bett etwas hart.
Stayed 6 nights in Nov 2022

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con habitaciones pequeñas, pero muy limpio, instalaciones en buen estado, personal muy amable. Está centrico, el centro historico esta cerca.Lo recomiendo
Stayed 2 nights in Nov 2022

10/10 Excellent

PAOLA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy amena

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno para el precio

Una cama incómodo. Todo más bien .
Stayed 1 night in Oct 2022

8/10 Good

JD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto su ubicacion, con relacion a metro Balderas y metrobus. La habitacion confortable, precio razonable y el servicio del Sr gerente Jose Manuel
Stayed 1 night in Oct 2022

10/10 Excellent

Manuel Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy muy bueno el hotel, lo único que debe hacer en mejor un poco la señal de internet, al menos en la habitación que me asignaron era poca.
Stayed 7 nights in Oct 2022

8/10 Good

Sara

Liked: Staff & service, amenities, property conditions & facilities
Accesible
Stayed 2 nights in Sep 2022

8/10 Good

Yazmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la limpieza
Stayed 2 nights in Sep 2022