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Hotel Polanco

3.0 star property

Photo gallery for Hotel Polanco

Front of property
In-room safe, desk, free WiFi, bed sheets
Gym
Staircase
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is NZ$270
includes taxes & fees
8 May - 9 May

Explore the area

View map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Place, Lincoln Park
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Mexico City

At Hotel Polanco you'll be within just a 10-minute stroll of popular attractions like Paseo de la Reforma and Chapultepec Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and a microwave in a common area. .Within a 15-minute walk of this 3-property class Polanco hotel, attractions include Auditorio Nacional and Antara Polanco.

What's nearby

  • Lincoln Park - 2 min walk - 0.2 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Auditorio Nacional - 10 min walk - 0.9 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Maque - ‬4 min walk
  • ‪Tacos de la Sombrilla Azul - ‬2 min walk
  • ‪Gin Gin - ‬4 min walk
  • ‪Mandolina - ‬4 min walk
  • ‪La Barra De Fran - ‬2 min walk

About this property

Hotel Polanco

Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. A fitness centre, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel Polanco.

This 3-star Mexico City hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Hotel Polanco offers 71 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

Is there a free airport shuttle available at Hotel Polanco?

No, Hotel Polanco does not offer an airport shuttle service.

How much does it cost to stay at Hotel Polanco?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Polanco on 8 May 2026 start from NZ$270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Hotel Polanco?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Polanco?

No, pets are not allowed.

Hotel Polanco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 217 out of 536 reviews
Rating 8 - Good. 170 out of 536 reviews
Rating 6 - Okay. 78 out of 536 reviews
Rating 4 - Poor. 36 out of 536 reviews
Rating 2 - Terrible. 35 out of 536 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Stayed 2 nights in Dec 2025

8/10 Good

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Ezekiel

Stayed 2 nights in Oct 2025

8/10 Good

Francisco Antonio Tello de Meneses

Stayed 1 night in Sep 2025

8/10 Good

Francisco Antonio Tello de Meneses

Business traveller, Travelled with partner
I like that is clean and silent
Stayed 1 night in Sep 2025

10/10 Excellent

HECTOR, North Bay Village

Stayed 1 night in Jun 2025

10/10 Excellent

Gitta

Liked: Amenities
there is high end . Love that area
Stayed 3 nights in May 2025

6/10 Okay

ALAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No hot water on Tuesday, but is in a good location
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 3 nights in Apr 2025

10/10 Excellent

María del Carmen

Stayed 1 night in Apr 2025

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Stayed 5 nights in Mar 2025

8/10 Good

L Tania

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024

8/10 Good

Genevieve

Business traveller
Good price and warm, cozy rooms, with character. Front desk staff courteous but not very friendly, seem not to like their jobs much. Slow and intermittent Internet; during videoconferences with clients(!), the connection was lost repeatedly
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CRYOLOGISTICS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El staff muy eficiente
Stayed 1 night in Oct 2024

8/10 Good

Ramses

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Luciano

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to stay here. That’s all I have to say.
Stayed 2 nights in Nov 2024

8/10 Good

L Tania

Liked: Cleanliness, staff & service, amenities
You get what you pay for, not a luxurious place for ok for stay, has to go down to get water bottle cos there is staff to bring up
Stayed 1 night in Nov 2024

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities
At best, this hotel is a bit below average. Our bathroom was postage stamp size. The room wasn't much larger. For sure the location is great, but it goes down hill from there. Adequate, kind of. Impressive? Not.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024

10/10 Excellent

LETICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024