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Hotel Polanco

3.0 star property

Photo gallery for Hotel Polanco

Front of property
Staircase
Gym
Lobby
In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is NZ$418
includes taxes & fees
30 June - 1 July

Explore the area

View map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Place, French Embassy
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Mexico City

At Hotel Polanco you'll be within a short 5-minute stroll of popular places like Paseo de la Reforma and Avenida Presidente Masaryk. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and a microwave in a common area. .Attractions within a 10-minute walk of this 3-property class Polanco hotel include Chapultepec Park and Auditorio Nacional.

What's nearby

  • French Embassy - 2 min walk - 0.2 km
  • Lincoln Park - 2 min walk - 0.2 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Chapultepec Park - 5 min walk - 0.5 km

Getting around

  • Mexico City Fortuna Station - 10 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Maque - ‬4 min walk
  • ‪Tacos de la Sombrilla Azul - ‬2 min walk
  • ‪Mandolina - ‬4 min walk
  • ‪Gin Gin - ‬4 min walk
  • ‪Manaw Thai Kitchen - ‬3 min walk

About this property

Hotel Polanco

Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. A fitness centre, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel Polanco.

This 3-star Mexico City hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Hotel Polanco offers 71 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

Is there a free airport shuttle available at Hotel Polanco?

No, Hotel Polanco does not offer an airport shuttle service.

How much does it cost to stay at Hotel Polanco?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Polanco on 30 Jun 2026 start from NZ$418, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Hotel Polanco?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Polanco?

No, pets are not allowed.

Hotel Polanco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 223 out of 548 reviews
Rating 8 - Good. 173 out of 548 reviews
Rating 6 - Okay. 79 out of 548 reviews
Rating 4 - Poor. 36 out of 548 reviews
Rating 2 - Terrible. 37 out of 548 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024
Verified

8/10 Good

Rusvelt

Liked: Amenities
Area segura
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water today!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was spacious and comfortable. Good location .
Stayed 1 night in Sep 2024
Verified

8/10 Good

Adrián

Good location
Stayed 1 night in Sep 2024
Verified

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Francisco Antonio Tello de Meneses

I like that is clean and silent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is in a very nice and quite neighborhood with lots of police withing the area.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Gitta

Liked: Amenities
there is high end . Love that area
Stayed 3 nights in May 2025
Verified

6/10 Okay

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No hot water on Tuesday, but is in a good location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Donald

Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Pierrick Jean-Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have known this hotel for several years. I appreciate it when I go to Mexico City for its geographical location, its tranquility, and its calm. Its staff is very pleasant and attentive. I can only recommend this hotel for all these qualities.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is well located and clean hotel. However the front desk staff is extremely unfriendly, unhelpful and rude to say the least
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.
Verified

8/10 Good

JULIO

Liked: Cleanliness, staff & service
The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Alejandro Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

robert

Disliked: Amenities
Room was very clean, lobby and hallways a little dirty
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Stayed 3 nights in Apr 2023