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Hotel Universal

1.5 star property
Hotel with free parking, near Zócalo

Choose dates to view prices

Hotel Universal

Photo gallery for Hotel Universal

LCD TV, DVD player
Exterior
Standard Room, 1 Double Bed
Shower, free toiletries, hair dryer, slippers
Property amenity

Overview of Hotel Universal

Reviews
8.2

Very good

Popular amenities

  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Your area essentials

Map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
  • Popular LocationPalacio de Bellas Artes4 min drive
  • Popular LocationPaseo de la Reforma4 min drive
  • Popular LocationZócalo5 min drive
  • AirportMexico City (MEX-Mexico City Intl.)13 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
Hotel Cozumel
Free WiFi
Restaurant
Breakfast available
Room service
3.6 out of 5, Good, (1002)
The price is NZ$38
for 1 night
includes taxes & fees
16 May - 17 May
Hotel Cozumel

About the area

Mexico City

At Hotel Universal you'll be 2.3 km (1.4 mi) from Zócalo and 2.7 km (1.7 mi) from Palacio de Bellas Artes. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Plus you'll find luggage storage, a front desk safe and a lift. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this Downtown Mexico City hotel include Metropolitan Cathedral and National Palace.

What's nearby

  • Alameda Central - 4 min drive
  • Palacio de Bellas Artes - 4 min drive
  • Paseo de la Reforma - 4 min drive
  • Zócalo - 5 min drive
  • Basilica of Our Lady of Guadalupe - 6 min drive

Getting around

  • Estacion F.C Hidalgo (destruida) Station - 3 min walk
  • Mexico City Buenavista Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 14 min drive

Restaurants

  • Caldos de Gallina la Villa - 7 min walk
  • La kafeta - 7 min walk
  • Tortas don juan - 7 min walk
  • Tortas Gigantes la Villa - 7 min walk
  • Meson del Molinero - 5 min walk

About this property

Hotel Universal

Hotel with free parking, near Zócalo
Hotel Universal offers its guests a vending machine, tour/ticket assistance, and a front desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mexico City hotel is smoke free.

  • 42 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Hotel Universal offers 42 accommodations with DVD players and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Family friendly

  • DVD player

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-out is available.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Universal?

Hotel Universal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universal?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Hotel Universal on 11 May 2024 start from NZ$31.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universal?

Yep, Hotel Universal has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at Hotel Universal?

No, Hotel Universal does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Universal?

Check-in begins at 8:00 AM. Check-out time is 2 PM.

Are pets allowed at Hotel Universal?

No, only service animals are allowed.

Hotel Universal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 286 reviews" "
Rating 8 - Good. 113 out of 286 reviews" "
Rating 6 - Okay. 42 out of 286 reviews" "
Rating 4 - Poor. 10 out of 286 reviews" "
Rating 2 - Terrible. 14 out of 286 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Abraham

Stayed 3 nights in Jan 2024

4/10 Poor

Doug

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Nathalie, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Stayed 5 nights in Jun 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Apr 2022

8/10 Good

Grzegorz, montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good for what you pay for. The staff are welcoming and friendly.Close to public transportation.
Stayed 21 nights in Mar 2022

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Holly

Disliked: Staff & service, property conditions & facilities, room comfort
Unless you are a local, don't stay.
I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around. I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
Stayed 13 nights in Apr 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Mar 2021