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Hyatt House Mexico City/Santa Fe

4.0 star property
Hotel with free breakfast, a quick walk to Santa Fe Center Mall

Photo gallery for Hyatt House Mexico City/Santa Fe

Interior
Serves breakfast, lunch and dinner
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Pet-friendly
The current price is NZ$159
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Mexico City
  • Place, Santa Fe Center Mall
    ‪9 min walk‬
  • Place, Centro Medico ABC Santa Fe
    ‪10 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower)

7.6 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony

Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Studio, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Mexico City

At Hyatt House Mexico City/Santa Fe you'll be within just a 10-minute stroll of Santa Fe Center Mall and Centro Medico ABC Santa Fe. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .H Bar serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. Business amenities include meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Santa Fe hotel, you'll be 1 km (0.6 mi) from Teatro Zentrika.

What's nearby

  • Santa Fe Center Mall - 9 min walk - 0.8 km
  • Centro Medico ABC Santa Fe - 10 min walk - 0.9 km
  • Parque La Mexicana - 14 min walk - 1.2 km
  • Ciudad de los Ninos - 14 min walk - 1.2 km
  • Expo Santa Fe Mexico - 3 min drive - 2.7 km

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Buenavista Station - 36 min drive
  • Benito Juarez International Airport (MEX) - 47 min drive

Restaurants

  • ‪One o One - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Las Alitas - ‬4 min walk
  • ‪El Japonez - ‬3 min walk
  • ‪Taquearte - ‬2 min walk

About this property

Hyatt House Mexico City/Santa Fe

Hotel with free breakfast, a quick walk to Santa Fe Center Mall
Hyatt House Mexico City/Santa Fe offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hyatt House Mexico City/Santa Fe also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

  • 119 guestrooms or units
  • Conference rooms
  • Built in 2017
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt House Mexico City/Santa Fe offers 119 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 275 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from August 6 2025 to October 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 275 per night
  • Pet fee: MXN 1500 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Frequently asked questions

What is the cancellation policy at Hyatt House Mexico City/Santa Fe?

Hyatt House Mexico City/Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House Mexico City/Santa Fe?

As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt House Mexico City/Santa Fe on 1 Nov 2025 start from NZ$158.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House Mexico City/Santa Fe?

Yep, Hyatt House Mexico City/Santa Fe has a self car park for MXN 275 per night.

Does Hyatt House Mexico City/Santa Fe have a pool?

Hyatt House Mexico City/Santa Fe has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. One of the swimming pools will be unavailable from August 6 2025 to October 31 2025 (dates subject to change).

What makes Hyatt House Mexico City/Santa Fe a romantic place to stay?

A lounge bar and late-night room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt House Mexico City/Santa Fe.

Does Hyatt House Mexico City/Santa Fe serve breakfast?

Yep, complimentary continental breakfast is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hyatt House Mexico City/Santa Fe?

No, Hyatt House Mexico City/Santa Fe does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Mexico City/Santa Fe?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt House Mexico City/Santa Fe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt House Mexico City/Santa Fe?

Cats and dogs are welcome at Hyatt House Mexico City/Santa Fe, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hyatt House Mexico City/Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1009 reviews
Rating 8 - Good. 180 out of 1009 reviews
Rating 6 - Okay. 70 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nuvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

ALEXANDER

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo el personal busca la forma de agradar al huésped, empezando por la Gerente de Ventas Nina. Los felicito
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Stayed 1 night in Jun 2025

8/10 Good

Felipe

Stayed 2 nights in Jun 2025

10/10 Excellent

Iker Leycegui, Port SAINT LUCIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good can walk to Santa Fe Mall.
Stayed 3 nights in May 2025

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Luisa Fernanda

Stayed 3 nights in May 2025

4/10 Poor

udson

Stayed 3 nights in May 2025

10/10 Excellent

Rowena

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There's a smell coming from pipes, you'll need to keep the toilet seat covered. The way you have to transfer to a different elevator get to the parking or outside is inconvenient. Also can't get the elevator to the parking without the receptionist's card. Breakfast was good.
Stayed 3 nights in May 2025

8/10 Good

massimo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

BERNARD

Stayed 1 night in May 2025

10/10 Excellent

isabel

Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants are spaced out for not so many choice dinning, but the hotel had a good restaurant with great food and reasonable priced food.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin, Portland

Stayed 4 nights in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
*****
Stayed 3 nights in Apr 2025

8/10 Good

Jack, wlb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Akira

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No spoon for hot drink No card of “do not disturb” Bed side lump does not work Hand soap does not work
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Stayed 5 nights in Mar 2025

8/10 Good

Peng

Stayed 6 nights in Mar 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and relax
Stayed 2 nights in Mar 2025

2/10 Terrible

Gabro

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I was treated horribly by mgr and admin staff Hyatt needs to take down their name here ! ,!,,
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco J.

Stayed 2 nights in Mar 2025

8/10 Good

Cesar

Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro, Miami

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Property is clean, staff is great and breakfast is top-notch. A !
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 7 nights in Feb 2025