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Hyatt Regency Mexico City Insurgentes - WTC

Property class: 4

Photo gallery for Hyatt Regency Mexico City Insurgentes - WTC

A spacious room with a dark tiled floor, large windows with sheer curtains, and a mix of modern and classic furniture including tufted sofas and wicker chairs.
A modern kitchen with a central island, various food items, and a unique hanging light fixture.
An outdoor dining area with a view of a modern building, tables with chairs, and a hanging light fixture.
A modern hotel lobby with a glass entrance, a potted plant, and a sign for the Hyatt Regency.
A gym with treadmills and a person using one.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$345
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100
  • Place, World Trade Center Mexico City
    ‪2 min walk‬
  • Place, Poliforum Siqueiros
    ‪2 min walk‬
  • Place, Pepsi Center
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a desk, two chairs, and a small table with a plant.

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a red chair, and a modern design.

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a wardrobe.

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

A modern dining area with round tables and wooden chairs, a large flat-screen TV on the wall, and a contemporary ceiling light fixture.

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a red chair, and a modern design.

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, a TV, and a wardrobe.

Junior Suite

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, two chairs, and a small table with a plant.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a large window with curtains.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

A hotel room with a large bed, a desk, two chairs, and a small table with a plant.

Deluxe Room, 1 King Bed, Terrace, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

A balcony with wicker furniture and a city view.

Deluxe Room, 2 Queen Beds, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Regency)

A hotel room with a large bed, a desk, a chair, a TV, and a wardrobe.

Suite (Regency)

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Terrace (Residence)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Residence)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Hyatt Regency Mexico City Insurgentes - WTC places you steps from Poliforum Siqueiros and within a 10-minute stroll of World Trade Center Mexico City. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a conference centre, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Benito Juarez hotel, you'll be 2.9 km (1.8 mi) from Parque Delta and 3.9 km (2.4 mi) from Paseo de la Reforma.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.1 km
  • World Trade Center Mexico City - 2 min walk - 0.2 km
  • Poliforum Siqueiros - 2 min walk - 0.2 km
  • Pepsi Center - 7 min walk - 0.6 km
  • Metropoli Patriotismo - 15 min walk - 1.3 km

Getting around

  • Mexico City Fortuna Station - 13 min drive
  • San Pedro de los Pinos Station - 19 min walk
  • Benito Juarez International Airport (MEX) - 11 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Suntory - ‬1 min walk
  • ‪Deigo Sushi & Ramen - ‬1 min walk
  • ‪Publimetro - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Regency Mexico City Insurgentes - WTC

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4625 square feet (430 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Regency Mexico City Insurgentes - WTC. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 201 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Conference rooms
  • 4625 sq ft of conference space
  • 430 sq. m of conference space
  • Built in 2022
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hyatt Regency Mexico City Insurgentes - WTC offers 201 shared accommodations with air conditioning, minibars and a safe. Pillowtop beds feature down duvets. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered valet parking on site (USD 15 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (4,625 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 2022
  • Double-glazed windows
  • Locally sourced food prioritised
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 10 for children
  • Airport shuttle fee: USD 600 per person (return)
  • Airport shuttle fee per child: USD 600 (return)
  • Valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hyatt Regency Mexico City Insurgentes - WTC?

Hyatt Regency Mexico City Insurgentes - WTC offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Mexico City Insurgentes - WTC?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City Insurgentes - WTC on 28 Nov 2026 start from NZ$345, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Mexico City Insurgentes - WTC?

Yep, Hyatt Regency Mexico City Insurgentes - WTC has secured covered valet parking for USD 15 per night.

What makes Hyatt Regency Mexico City Insurgentes - WTC a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Mexico City Insurgentes - WTC.

Does Hyatt Regency Mexico City Insurgentes - WTC serve breakfast?

Sure does, buffet breakfast is served daily between 6:30 AM and noon.

Is there a free airport shuttle available at Hyatt Regency Mexico City Insurgentes - WTC?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Regency Mexico City Insurgentes - WTC?

Yep, you can grab a meal at Hyatt Regency Mexico City Insurgentes - WTC's onsite restaurant.

What time are check-in & check-out at Hyatt Regency Mexico City Insurgentes - WTC?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Mexico City Insurgentes - WTC?

Dogs are welcome at Hyatt Regency Mexico City Insurgentes - WTC, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Hyatt Regency Mexico City Insurgentes - WTC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 561 reviews
Rating 8 - Good. 73 out of 561 reviews
Rating 6 - Okay. 30 out of 561 reviews
Rating 4 - Poor. 22 out of 561 reviews
Rating 2 - Terrible. 22 out of 561 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the property was so conveniently located.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and extremely convenient
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, Location Location Location, plus
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable! We'll def come back when in Mexico.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super helpful clean facility and room was spotless very well connected and eat access to transportation and restaurants
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Nice place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, beautiful and comfortable.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything 10/10 location, friendly and kind staff members 😊
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great modern hotel. All up to standards. Definitely a repeat if in the area again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location, clean, room size
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great hotel super clean and great customer service
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room and everything was well maintained and looked brand new. Very nice location as well, everything you need within walking distance.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Enjoyed my stay. The staff, room, overall ambiance was great.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful clean Hotel, rooms a big and very comfortable
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was beautiful and clean. The service from the staff was excellent. The thing I didn’t like was the pool is not for guests of the hotel it’s for residents only and the air conditioning in my room was broken.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great service with good people
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on Insurgentes Avenue. Good restaurants around.
Stayed 2 nights in Mar 2025