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JW Marriott Hotel Mexico City Santa Fe

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body wraps
Executive Room, 1 King Bed, City View
Junior Suite, 1 King Bed | Executive lounge
Front of property
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking available
The current price is NZ$320
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219
  • Place, Samara Shops
    ‪2 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪9 min walk‬
  • Place, Santa Fe Center Mall
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪36 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

View from room

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

View from room

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Mexico City

A luxury stay in Mexico City awaits you at JW Marriott Hotel Mexico City Santa Fe. You'll be 12.1 km (7.5 mi) from Parque Zoologico de Chapultepec and 13.3 km (8.3 mi) from Chapultepec Castle. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Oriental Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Quattro, serves Italian cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and steam room. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Santa Fe hotel include Angel of Independence Monument and Estadio Azteca.

What's nearby

  • Samara Shops - 2 min walk - 0.2 km
  • Expo Santa Fe Mexico - 9 min walk - 0.8 km
  • Parque La Mexicana - 15 min walk - 1.3 km
  • Santa Fe Center Mall - 17 min walk - 1.5 km
  • Ciudad de los Ninos - 19 min walk - 1.6 km

Getting around

  • Santa Fé Station - 16 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Fisher's - ‬2 min walk
  • ‪Vapiano - ‬2 min walk
  • ‪Quattro - ‬1 min walk
  • ‪Restaurant CUA - ‬1 min walk
  • ‪Cúa - ‬1 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

Luxury hotel with 2 restaurants and full-service spa
JW Marriott Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A fitness centre, a steam room, and spa services are also featured at the luxury JW Marriott Hotel Mexico City Santa Fe. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 15 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2012
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
JW Marriott Hotel Mexico City Santa Fe offers 221 accommodations with iPod docking stations and espresso makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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  • Free WiFi
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The price is NZ$226
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 142 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 120 per night)
  • Valet parking on site (MXN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 for adults and MXN 190 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cua
  • Quattro

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 450 for adults and from MXN 190 for children
  • Fee for in-room wireless Internet: MXN 142 per day (rates may vary)
  • Airport shuttle fee: MXN 2200 per vehicle (return)
  • Self-parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Mexico City Santa Fe?

JW Marriott Hotel Mexico City Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Mexico City Santa Fe?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Santa Fe on 30 Nov 2025 start from NZ$319.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Mexico City Santa Fe?

Yep, JW Marriott Hotel Mexico City Santa Fe has a self car park for MXN 120 per night.

Is there a spa on site at JW Marriott Hotel Mexico City Santa Fe?

Yep, Oriental Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does JW Marriott Hotel Mexico City Santa Fe have a pool?

JW Marriott Hotel Mexico City Santa Fe has an indoor pool.

What luxury perks are available at JW Marriott Hotel Mexico City Santa Fe?

JW Marriott Hotel Mexico City Santa Fe features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes JW Marriott Hotel Mexico City Santa Fe a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Mexico City Santa Fe.

Is JW Marriott Hotel Mexico City Santa Fe family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Mexico City Santa Fe is a hit with families.

Does JW Marriott Hotel Mexico City Santa Fe serve breakfast?

You bet, buffet brekkie is served daily between 7:00 AM and noon.

Is there a free airport shuttle available at JW Marriott Hotel Mexico City Santa Fe?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JW Marriott Hotel Mexico City Santa Fe?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Mexico City Santa Fe?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?

No, pets are not allowed.

JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 705 reviews
Rating 8 - Good. 125 out of 705 reviews
Rating 6 - Okay. 41 out of 705 reviews
Rating 4 - Poor. 19 out of 705 reviews
Rating 2 - Terrible. 23 out of 705 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Travelled with family
X
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Rafael

Stayed 1 night in Jun 2025

8/10 Good

Jose

Liked: Cleanliness
It’s was as expected
Stayed 1 night in Feb 2025

8/10 Good

Brionna

Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manpreet

Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
My stay was a little disappointing…they had no hot water for the shower on my first morning. The
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2025

10/10 Excellent

Ramon Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes atenciones, buena comida, y una habitación completa desde todas las perspectivas.
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio Rebolledo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, surrounding area is walkable to the park. Stores are not far from the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno todo
Stayed 3 nights in Jan 2025

10/10 Excellent

Guadalupe

Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars

The staff were fantastic. The executive facilities were outstanding. The staff exemplify what all hotels should strive for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jeniffer

Travelled with family
Liked: Cleanliness, staff & service
A lot of their plugs didn’t work. And the air conditioner/heater made a lot of noise. However, the staff was very nice and attentive. The room was clean and so was the entire hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda mi familia muy agradecidos por hacer de nuestra estadía algo muy especial ! El personal es muy profesional y muy amable ! Hasta pronto !!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Waheed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff attitude, excellent customer service from the vallet service, door bell to the manager. Highly recomend you to ask for top floor, view is excellent from business lounge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, nice place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Nestor

Liked: Cleanliness, amenities
A/c not working
Stayed 4 nights in Oct 2024