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Krystal Grand Suites Insurgentes

Property class: 4

Photo gallery for Krystal Grand Suites Insurgentes

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.
An outdoor dining area with tables and chairs, surrounded by greenery and a wooden deck.
A spacious living room with a large window, a flat-screen TV, a sofa, and a wooden coffee table.
A modern lounge area with seating, a bar, and a large window.
A person relaxing on a sofa with a tray containing a laptop, a bottle, and snacks.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$242
includes taxes & fees
26 Sept - 27 Sept

Explore the area

View map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Centro Comercial Plaza Inn
    ‪1 min walk‬
  • Place, Pabellon Altavista
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪40 min drive‬

Room options

View all photos for Executive Suite Single

A hotel room with a bed, a desk, a chair, a TV, and large windows.

Executive Suite Single

9.2 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

A modern hotel room with a large bed, a desk, and a chair.

Executive Suite Double

9.2 out of 10
Wonderful
(74 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a desk, and a large window with a view of greenery.

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

A modern hotel room with a large bed, a sofa, a desk with chairs, and a TV.

VIP Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

Krystal Grand Suites Insurgentes puts you in the centre of Mexico City, 2.2 km (1.3 mi) from Manacar Tower and 2.9 km (1.8 mi) from Frida Kahlo Museum. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .For a drink, you can stop by the hotel's own lounge bar. 70 square feet (7 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Cooked-to-order breakfast is available daily between 7 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Alvaro Obregon hotel include World Trade Center Mexico City and Pepsi Center.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.0 km
  • Centro Comercial Plaza Inn - 1 min walk - 0.1 km
  • Ceneval - 3 min walk - 0.3 km
  • Pabellon Altavista - 5 min walk - 0.5 km
  • Diego Rivera and Frida Kahlo House Studio Museum - 19 min walk - 1.6 km

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Guadiana 19 - ‬1 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Green Grass - ‬2 min walk
  • ‪Chazz - ‬2 min walk

About this property

Krystal Grand Suites Insurgentes

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 70 square feet (7 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Grand Suites Insurgentes. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

  • 150 guestrooms or units
  • 14 levels
  • 70 sq ft of conference space
  • 7 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$224
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 299 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 299 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City

Krystal Grand Insurgentes Sur Hotel

Krystal Grand Insurgentes Sur Mexico City

Krystal Insurgentes Sur Hotel

Krystal Suites Insurgentes

Krystal Grand Insurgentes Sur

Krystal Grand Suites Insurgentes Hotel

Krystal Grand Suites Insurgentes Mexico City

Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of 12 Sept 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on 26 Sept 2026 start from NZ$242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Grand Suites Insurgentes?

Yep, Krystal Grand Suites Insurgentes has covered valet parking for MXN 185 per night. Covered extended parking costs MXN 185 per night.

Does Krystal Grand Suites Insurgentes serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7 AM and noon.

Is there a free airport shuttle available at Krystal Grand Suites Insurgentes?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Krystal Grand Suites Insurgentes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Grand Suites Insurgentes?

Check-in begins at 3:00 PM. Check-out time is noon.

Krystal Grand Suites Insurgentes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1129 out of 1551 reviews
Rating 8 - Good. 234 out of 1551 reviews
Rating 6 - Okay. 101 out of 1551 reviews
Rating 4 - Poor. 41 out of 1551 reviews
Rating 2 - Terrible. 46 out of 1551 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, amazing rooms, my room and the property was very clean!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent shape and the rooms are modern and very comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Was very clean and comfortable and the staff were all very helpful.
Stayed 12 nights in Apr 2026
Verified review

10/10 Excellent

Marilyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, awesome location and superb staff.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, awesome sunlight, good experience. The room service is excellent. Don't forget to order a portion of bacon in every meal.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay 👌
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Everardo Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
clean room great staff very good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lucia Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place so much, that i dont care that its not Roma Norte.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel!! The staff are always impeccably groomed, attentive, and smiling. I traveled solo and stayed there for 9 days; I would head out in the mornings, and upon my return, my room was always clean and spotless. I recommend it 100%.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

McClain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place with genuinely friendly staff. I’ve stayed here several times, and it truly feels like a home away from home…..I’ll definitely keep coming back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent, and the communication was always clear and attentive. We were also very satisfied with the transportation service to and from the airport, as it was very punctual and convenient. We will definitely use this hotel and its services again in the future.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing and location is great
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Maria Antonieta L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities
Comfortable room, friendly staff, excellent Starbucks coffee in lobby!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Dilka

Liked: Cleanliness, staff & service
The room was clean and staff was polite
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room, great view, great service. Walking distance to nice places. Quiet, Hot water, super clean, kitchen+fridge, Courtesy bottled drinking water in the room, fancy cucumber water at the lobby. I loved it.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One problem hot water doesn’t stay constant in the shower but a great place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities
This place is amazing
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, excellent location
Stayed 1 night in Dec 2025