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Krystal Grand Suites Insurgentes

4.0 star property

Photo gallery for Krystal Grand Suites Insurgentes

Daily cooked-to-order breakfast (MXN 299 per person)
Down duvets, in-room safe, individually furnished, desk
Restaurant
Property entrance
Down duvets, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$218
includes taxes & fees
16 Mar - 17 Mar

Explore the area

View map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Pabellon Altavista
    ‪5 min walk‬
  • Place, Diego Rivera and Frida Kahlo House Studio Museum
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Suite Single

Executive Suite Single

Executive Suite Single

9.2 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

Down duvets, in-room safe, individually furnished, desk

Executive Suite Double

9.2 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down duvets, in-room safe, individually furnished, desk

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

Down duvets, in-room safe, individually furnished, desk

VIP Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down duvets, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

Krystal Grand Suites Insurgentes places you in the centre of Mexico City, within a 30-minute stroll of Manacar Tower and Centro Coyoacan. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .For a drink, you can stop by the hotel's own lounge bar. 70 square feet (7 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Cooked-to-order breakfast is available daily between 7 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Alvaro Obregon hotel include Frida Kahlo Museum and Pepsi Center.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.0 km
  • Pabellon Altavista - 5 min walk - 0.5 km
  • Portal San Angel - 14 min walk - 1.2 km
  • San Jacinto Plaza - 14 min walk - 1.2 km
  • Diego Rivera and Frida Kahlo House Studio Museum - 19 min walk - 1.6 km

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Buenavista Station - 15 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Guadiana 19 - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Hooters - ‬2 min walk

About this property

Krystal Grand Suites Insurgentes

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 70 square feet (7 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Grand Suites Insurgentes. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

  • 150 guestrooms or units
  • 14 levels
  • 70 sq ft of conference space
  • 7 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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El Diplomatico Hotel
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  • Free Wi-Fi
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  • Air-conditioning
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The price is NZ$166
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 299 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 299 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on 16 Mar 2026 start from NZ$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Grand Suites Insurgentes?

Yep, Krystal Grand Suites Insurgentes has covered valet parking for MXN 185 per night. Covered extended parking costs MXN 185 per night.

What makes Krystal Grand Suites Insurgentes a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Krystal Grand Suites Insurgentes.

Does Krystal Grand Suites Insurgentes serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7 AM and noon.

Is there a free airport shuttle available at Krystal Grand Suites Insurgentes?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Krystal Grand Suites Insurgentes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Grand Suites Insurgentes?

Check-in begins at 3:00 PM. Check-out time is noon.

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1020 out of 1433 reviews
Rating 8 - Good. 232 out of 1433 reviews
Rating 6 - Okay. 93 out of 1433 reviews
Rating 4 - Poor. 46 out of 1433 reviews
Rating 2 - Terrible. 42 out of 1433 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities
This place is amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

andres

Stayed 1 night in Dec 2025

10/10 Excellent

yonel

Stayed 1 night in Nov 2025

10/10 Excellent

Alba

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

2/10 Terrible

Fernando, Santa Ana

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Having encountered issues at the property during our last stay, we were contacted by the Service Manager and were told to let her know the dates of our next visit so she could ensure a pleasant visit. I replied to that email but never heard back from her. Earlier this week, I wrote again to follow up - she had no idea who we were or why we were letting her know we were coming. After reminding her of the why we were informing of our arrival, she stated: “ Mr. Fernando it´s going to be a pleasure have you here again, I apologize didn´t remember you in the moment, I will be charge of you and check your room before you arrive, if you need something else just let me know.” Well, when we arrived, our room was at 33o C or 91o F, the room was missing the refrigerator and the TV wasn’t working. It didn’t seem like anyone had checked the room. We called the front desk and inquire about the refrigerator, Ms. Paulina said that the refrigerator was taken out to receive maintenance but someone would bring a replacement right away. Waited for 45 minutes and the fridge never arrived. Went down and requested to speak with the Manager, but were told he wasn’t here during the weekend; The following day we were switched to another room. The day after that, when we returned, found maintenance personnel working on the A/C of the new room - despite our DO NOT DISTURB sign hanging on the door. The Service Manager
Stayed 4 nights in Nov 2025

10/10 Excellent

Enrique, seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and great rates
Stayed 4 nights in Nov 2025

10/10 Excellent

Alvaro

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Stayed 8 nights in Nov 2025

8/10 Good

Laura, Ste Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Nov 2025

6/10 Okay

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Rooms are great and the staff very friendly. The gym is dirty and the equipment pretty bad. Also the carpets in the hallways need to cleaned or changed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jorge, Mexico

Stayed 2 nights in Nov 2025

8/10 Good

Felipa

Liked: Property conditions & facilities
I didn't have breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Guadalupe, Austin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place spotless and the service was first class. USA hotels need to send there hotel staff to this place for training.
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Stayed 5 nights in Nov 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not complimentary. Some confusion around that.
Stayed 1 night in Nov 2025

10/10 Excellent

Hammad

Stayed 3 nights in Nov 2025

10/10 Excellent

Edith, Alhambra

Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Oct 2025

8/10 Good

TIANYUAN

Liked: Cleanliness, property conditions & facilities
Too hot in tje room
Stayed 4 nights in Nov 2025

10/10 Excellent

Jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Nov 2025

10/10 Excellent

William, san antonio

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, terrific boutique, upscale feel. There were some small things but nothing to interfere with the trip. Overall. Would stay here again and again. Also convenience of a small mall next door.
Stayed 1 night in Nov 2025

2/10 Terrible

Yvette

Stayed 7 nights in Oct 2025

8/10 Good

Alesia

Liked: Cleanliness, staff & service, amenities
The hotel and room were clean and comfortable. The staff, pleasant. I appreciate that only guests can get up in the elevator to the rooms. My key card had a few hiccups and the tv had some connection issues at times. I would still stay here again, maybe in Puerto Vallarta Tvv tv tv had a issues with connection at times.
Stayed 4 nights in Oct 2025