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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property
Luxury Mexico City hotel connected to a shopping centre, a quick walk to Arcos Bosques

Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed
Banquet hall
Deluxe Double Room, 2 Double Beds
Business centre
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
The current price is NZ$606
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
  • Arcos Bosques
    ‪5 min walk‬
  • Parque La Mexicana
    ‪3 min drive‬
  • Auditorio Nacional
    ‪10 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Master Suite, One King Bed

Master Suite, One King Bed

Master Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
  • 81 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
Pillow-top bed
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Mexico City

At Live Aqua Ciudad de México Bosques de las Lomas, you'll be connected to a shopping centre and 0.4 km (0.2 mi) from Arcos Bosques. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .A day of pampering at Feel Urban Spa by Live Aqua can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The steakhouse, Carnivore PrimeSteakhouse, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Egos Cocktail Bar is the hotel's own bar. 10710 square feet (995 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. On weekend mornings cooked-to-order breakfast is served between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Santa Fe hotel, you'll be 2.8 km (1.8 mi) from Paseo de la Reforma and 3.9 km (2.4 mi) from Parque La Mexicana.

What's nearby

  • Arcos Bosques - 5 min walk - 0.5 km
  • Santa Fe Center Mall - 3 min drive - 3.4 km
  • Parque La Mexicana - 3 min drive - 3.4 km
  • Auditorio Nacional - 10 min drive - 11.7 km
  • Angel of Independence Monument - 12 min drive - 13.2 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 31 min drive
  • Benito Juarez International Airport (MEX) - 41 min drive

Restaurants

  • La Popular
  • ‪Starbucks - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Moshi Moshi - ‬1 min walk
  • ‪Negroni Restaurante - ‬2 min walk

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury Mexico City hotel connected to a shopping centre, a quick walk to Arcos Bosques
Live Aqua Ciudad de México Bosques de las Lomas offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 10710 square feet (995 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Live Aqua Ciudad de México Bosques de las Lomas. An area shuttle within 300 kilometres and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Conference rooms
  • 10710 sq ft of conference space
  • 995 sq. m of conference space
  • Built in 2006
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Live Aqua Ciudad de México Bosques de las Lomas offers 135 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in December 2023.

Feel Urban Spa by Live Aqua has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 kilometres
  • Limo/town car service
  • Secured, covered valet parking on site (MXN 180 per night)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 400 to 1,500 for adults and MXN 400 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore PrimeSteakhouse
  • Egos Cocktail Bar

Things to do

  • 24-hour gym
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (10,710 square foot of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Hardwood flooring in room
  • Lift (180 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - December 2023
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets: MXN 2390 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1500 for adults and MXN 400 to 1500 for children
  • Airport shuttle fee: MXN 3000 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2999 (return), (from 17 to 18 years old)
  • Valet parking fee: MXN 180 per night
  • Pet fee: MXN 2390 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

What is the cancellation policy at Live Aqua Ciudad de México Bosques de las Lomas?

Live Aqua Ciudad de México Bosques de las Lomas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Live Aqua Ciudad de México Bosques de las Lomas?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Live Aqua Ciudad de México Bosques de las Lomas on 20 Sept 2025 start from NZ$605.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Live Aqua Ciudad de México Bosques de las Lomas?

Yep, Live Aqua Ciudad de México Bosques de las Lomas has secured covered valet parking for MXN 180 per night.

Is there a spa on site at Live Aqua Ciudad de México Bosques de las Lomas?

Yep, Feel Urban Spa by Live Aqua is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes Live Aqua Ciudad de México Bosques de las Lomas a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Live Aqua Ciudad de México Bosques de las Lomas.

Is Live Aqua Ciudad de México Bosques de las Lomas family-friendly?

You bet! With amenities such as a deli, as well as childcare services in the guestrooms, it's no surprise that Live Aqua Ciudad de México Bosques de las Lomas is a hit with families.

Does Live Aqua Ciudad de México Bosques de las Lomas serve breakfast?

You bet, cooked-to-order brekkie is offered at weekends from 6:30 AM to noon.

Is there a free airport shuttle available at Live Aqua Ciudad de México Bosques de las Lomas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Live Aqua Ciudad de México Bosques de las Lomas?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Live Aqua Ciudad de México Bosques de las Lomas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Live Aqua Ciudad de México Bosques de las Lomas?

Dogs are welcome at Live Aqua Ciudad de México Bosques de las Lomas, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Reviews

Live Aqua Ciudad de México Bosques de las Lomas Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 844 out of 1008 reviews
Rating 8 - Good. 103 out of 1008 reviews
Rating 6 - Okay. 31 out of 1008 reviews
Rating 4 - Poor. 13 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

Reviews

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

fene, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort

Lack of service

The hotel is very nice and clean but the front desk staff not very helpful not that kind of service we were supposed to have in a 5 star hotel …
Stayed 3 nights in May 2025

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location if you need to stay in Santa Fe or Bosques de las Lomas area, excellent facilities, service, very comfortable rooms, if you're looking for a first quality stay, this is it
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bastante bueno
Stayed 2 nights in Jun 2025

10/10 Excellent

Amir

Stayed 1 night in May 2025

10/10 Excellent

juan pablo guerra, san pedro

Stayed 1 night in May 2025

10/10 Excellent

ENRIQUE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in May 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 3 nights in May 2025

10/10 Excellent

Eugene

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel, the staff, the cleanliness and decor are all near perfect. It was a great stay! The location is a bit out of the way though but for the price and quality, I didn't mind the extra 20 minutes drive each day.
Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in May 2025

2/10 Terrible

guadalupe

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Dejé mi arete y bajé a mi evento y cuando volví porque se me cayó ahí ya no lo encontré y cuando subí en la madrugada a buscarlo ya habían hecho servicio de cuarto y nunca lo encontré el hotel jamás me lo regresó
Stayed 1 night in May 2025

10/10 Excellent

Carlos Fis, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying there for years and it’s always been one of the best options to stay at in Mexico City
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Suhd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MARTHA

Stayed 1 night in May 2025

10/10 Excellent

Moises

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, starting from the special guest services, all staff were fantastic, very friendly, professional, courteous, always going beyond their way to help out with every aspect of our stay. Also, I highly recommend and encourage to get a package at the spa! Their Feel Urban Spa is a must if you stay at this hotel! Carnivore restaurant, delicious and the proximity of Paseo Arcos Bosques is so convenient since you have amazing restaurants and stores right there just steps up the stairs from the hotel. Highly recommended! ❤️
Stayed 3 nights in May 2025

10/10 Excellent

Miguel Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms with great service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Manuel

Stayed 2 nights in Apr 2025

10/10 Excellent

ALFREDO

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Stayed 1 night in Apr 2025

10/10 Excellent

Moises

Stayed 1 night in Apr 2025