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Mandarin Carton

3.5 star property
Hotel with free valet parking, near Plaza Satelite Shopping Center

Photo gallery for Mandarin Carton

Lobby sitting area
Standard Room, 2 Queen Beds
Business centre
Fitness facility
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Gustavo Baz Number 12, Colonia Xocoyahualco, Tlalnepantla de Baz, MEX, 54080
  • Place, Mundo E Shopping Center
    ‪4 min drive‬
  • Place, Plaza Satelite Shopping Center
    ‪5 min drive‬
  • Place, World Trade Center Mexiquense
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Jetted Tub

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hairdryer
Jetted bath
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Tlalnepantla de Baz

At Mandarin Carton, you'll be 2.3 km (1.5 mi) from Plaza Satelite Shopping Center and 12.3 km (7.6 mi) from Angel of Independence Monument. Highlights at this hotel include a restaurant, free valet parking and a bar/lounge. .The restaurant, Cafe Madrid, serves international cuisine and is open for breakfast, lunch and dinner. Business amenities include a meeting room, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and noon. There's also the convenience of an area shuttle. .Places within a 15-minute drive of this 3.5-property class Tlalnepantla de Baz hotel include Basilica of Our Lady of Guadalupe and Chapultepec Castle.

What's nearby

  • Mundo E Shopping Center - 4 min drive - 2.3 km
  • Plaza Satelite Shopping Center - 5 min drive - 1.9 km
  • World Trade Center Mexiquense - 6 min drive - 2.7 km
  • Las Torres Theatre - 6 min drive - 2.7 km
  • Parque Canino Bellavista - 6 min drive - 3.4 km

Getting around

  • El Rosario Station - 3 min drive
  • Mexico City Fortuna Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Vips - ‬5 min walk
  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Stk & Girl's - ‬4 min walk
  • ‪Caipirinha Gustavo Baz - ‬3 min walk

About this property

Mandarin Carton

Hotel with free valet parking, near Plaza Satelite Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A fitness centre, a vending machine, and concierge services are also featured at the business-friendly Mandarin Carton. Free self parking and valet parking are available.

This 3.5-star Tlalnepantla de Baz hotel is smoke free.

  • 153 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mandarin Carton offers 153 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 180 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Madrid

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 300 per stay.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 180 for adults and from MXN 150 for children
  • Rollaway bed fee: MXN 300 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mandarin Carton Tlalnepantla de Baz
Hotel Mandarin Carton
Mandarin Carton Tlalnepantla de Baz
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Frequently asked questions

What is the cancellation policy at Mandarin Carton?

Mandarin Carton offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mandarin Carton?

Yep, Mandarin Carton has a free self car park and free valet parking.

Does Mandarin Carton serve breakfast?

Yep, buffet breakfast is available daily from 6:30 AM to noon.

Is there a free airport shuttle available at Mandarin Carton?

No, Mandarin Carton does not offer an airport shuttle service.

Is there a bar or restaurant at Mandarin Carton?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Carton?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Carton?

No, only service animals are allowed.

Mandarin Carton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 231 out of 489 reviews
Rating 8 - Good. 154 out of 489 reviews
Rating 6 - Okay. 53 out of 489 reviews
Rating 4 - Poor. 29 out of 489 reviews
Rating 2 - Terrible. 22 out of 489 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointment! Many stays and then it went from 5 stars to one because they essentially over charged me. Mistakes happen and the person at the counter may not be able to handle anomalies, but 3 messages to management that went unanswered shows complete disdain for the customer. Sad, because I liked the hotel, but won't return because overcharging a repeat customer and then wasting my time by ignoring my messages to remedy what happened is just too much to add to my repeats.
Stayed 4 nights in Aug 2025

4/10 Poor

Ahmad

Travelled with family
Disliked: Amenities, property conditions & facilities
Just basic
Stayed 1 night in Sep 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Repeat customer, repeat experience
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Business traveller
Repeat customer, repeat experience
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Business traveller
Repeat customer, repeat experience
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Business traveller
Repeat customer, repeat experience
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple repeats for me ... quite nice, quiet, great staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great the staff was very nice the hotel is right on the edge of a better area even though there are several good restaurants within walking distance if you go five blocks in One direction you're in a very ritzy neighborhood yet the hotel is in a position and neighborhood that looks very run down not the hotel just the neighborhood I would gladly be go there often now that I know the area better I will be traveling there once a month for the next year and a half and I have been at other hotels that were not as nice as this
Stayed 8 nights in Jul 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were excellent. My room was quiet despite proximity to busy streets. The attention to details (every encounter with staff, beauty of the inside, room goodies like soap, upkeep of common areas) was noted and appreciated. Will stay again.
Stayed 2 nights in Jun 2025

4/10 Poor

Madai

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First, there was a man at the parking area near to the door and he was not wearing uniform but was part of the personnel and have a weird attitude. The person at the front desk was very annoying, he didn’t speak clear Spanish and when I ask to repeat he was not happy, he was arrogant, make me feel like I was supposed to serve him . The hotel room was outdated but clean, it was hot the IC was not working well, the mattress was too hard and they use a plastic cover that make noises and make you sweat.it looks like the hotel is going through renovations.
The room was clean but outdated, 503 ic was not working right.
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Business traveller
Liked: Cleanliness, staff & service, amenities
I like the reservation was respected until I arrived the staff very nice The carpets need a more cleaning service the rest was perfect I. The room
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Stayed 1 night in Dec 2024

10/10 Excellent

Augusto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for business

Well located north of Ciudad de México , have some amenities close but not Safe to Walk by night
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bice front service and clean hotel and good looking hotel room
Stayed 1 night in Sep 2024

4/10 Poor

Rey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WC was stained with yellow that look quite dirty, it was cleaned the day after. Lights were flicking and making a terrible noise. Jacuzzi was in bad shaped and look so dirty it was not appealing to use it at all.
Stayed 2 nights in Apr 2024

6/10 Okay

Victor

Liked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Massiel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and good price. Very good option for long or short stays
Stayed 7 nights in Oct 2023

8/10 Good

Natanael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Everything was great
Stayed 2 nights in Aug 2023

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal amable el lugar limpio el servicio del cuarto me gusto mucho pues te brindan cepillos de dientes pasta crema gorra para cubrir el pelo.
Stayed 1 night in Jul 2023

6/10 Okay

Natanael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Toilet didn't flush properly, they never got the safe opened, but it's fine for a comfortable night's sleep
Stayed 12 nights in Jun 2023

6/10 Okay

Carlos, SAN ANTONIO

Travelled with partner
Disliked: Amenities, property conditions & facilities
Clean hotel overall. Poor restaurant service, inconvenient bathroom set up, good laundry & front desk service
Stayed 3 nights in May 2023

8/10 Good

Jocelyn Hinojosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall hotel is very pleasant. Need to pay more attention to facilites, ex. Faucet handle fell off. Only one person attending chkin and phone
Stayed 1 night in Feb 2023

10/10 Excellent

Aurelio

Stayed 1 night in Dec 2022