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NH Collection Mexico City Santa Fé

Property class: 4

Photo gallery for NH Collection Mexico City Santa Fé

A spacious lobby with a large window, a reception desk, seating area, and potted plants.
A modern hotel room with a large bed, a flat-screen TV mounted on the wall, and a large window offering a city view.
A modern lobby with a staircase, seating area, and large windows.
A modern hotel building with a glass facade, a prominent 'NH Collection Hotels' sign, and a well-maintained garden area in front.
A modern living room with a sectional sofa, a coffee table, and a potted plant. There is a wall-mounted artwork and a lamp with three lights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$167
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
Juan Salvador Agraz, 44, Mexico City, 05109
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪10 min walk‬
  • Place, Ciudad de los Ninos
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪59 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a large bed, a desk with a chair, a television mounted on the wall, and a window offering a city view.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Room

A large bed with white linens, a wooden headboard, and two bedside lamps.

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room (2 Double Beds)

A hotel room with two beds, a wooden headboard, two wall-mounted lamps, and a large window with curtains.

Superior Room (2 Double Beds)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

A large bed with white linens, a wooden headboard, and two bedside lamps.

Premium Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Extra Large)

A hotel room with two beds, a desk, a red chair, and a large window offering a city view.

Premium Room (Extra Large)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

A hotel room with two beds, a desk, a red chair, and a large window offering a city view.

Premium Room (Extra Large with Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Extra Bed 3 Adults)

A hotel room with a large bed, a desk with a chair, a television mounted on the wall, and a window offering a city view.

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, two bedside lamps, a red armchair, and a small table with a vase of flowers.

Superior Room

9.2 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

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  • Free Wi-Fi
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About the area

Mexico City

At NH Collection Mexico City Santa Fé you'll be within just a 15-minute stroll of Santa Fe Center Mall and Parque La Mexicana. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .NH Collection Restaurant serves international cuisine and is open for lunch and dinner. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. On weekday mornings buffet breakfast is served between 6:30 AM and noon. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Santa Fe hotel include Paseo de la Reforma and Chapultepec Park.

What's nearby

  • Santa Fe Center Mall - 7 min walk - 0.6 km
  • Parque La Mexicana - 10 min walk - 0.9 km
  • Ciudad de los Ninos - 15 min walk - 1.3 km
  • KidZania Santa Fe - 15 min walk - 1.3 km
  • Expo Santa Fe Mexico - 5 min drive - 2.7 km

Getting around

  • Mexico City Fortuna Station - 20 min drive
  • Santa Fé Station - 20 min walk
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪Aida Cafe - ‬10 min walk
  • ‪Maison Kayser - ‬10 min walk
  • ‪Starbucks - ‬1 min walk
  • McDonald's
  • ‪Sylvestre - ‬8 min walk

About this property

NH Collection Mexico City Santa Fé

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly NH Collection Mexico City Santa Fé. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
NH Collection Mexico City Santa Fé offers 135 accommodations with minibars and espresso makers. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Laundry room
4.5 out of 5, Wonderful, 1,421 reviews
The price is NZ$180
includes taxes & fees
23 Aug - 24 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (MXN 110 per day)
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 440 to 485 for adults and MXN 440 to 485 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 440 to 485 for adults and MXN 440 to 485 for children
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

Frequently asked questions

What is the cancellation policy at NH Collection Mexico City Santa Fé?

NH Collection Mexico City Santa Fé offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Mexico City Santa Fé?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Santa Fé on 28 Aug 2026 start from NZ$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Mexico City Santa Fé?

Yep, NH Collection Mexico City Santa Fé has valet parking for MXN 110 per day. Onsite parking is limited.

What makes NH Collection Mexico City Santa Fé a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at NH Collection Mexico City Santa Fé.

Is NH Collection Mexico City Santa Fé family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services in the guestrooms, it's no surprise that NH Collection Mexico City Santa Fé is a hit with families.

Does NH Collection Mexico City Santa Fé serve breakfast?

Yep, buffet brekkie is served on weekdays between 6:30 AM and noon.

Is there a free airport shuttle available at NH Collection Mexico City Santa Fé?

No, NH Collection Mexico City Santa Fé does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Mexico City Santa Fé?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Mexico City Santa Fé?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Mexico City Santa Fé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Good location, great service and everything was clean.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Raymundo

Liked: Cleanliness
good experience, clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Nice bed food
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Gerardo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay especially due to the very friendly staff.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good hotel and service
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

ADRIANA MEDELLIN

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff happily helped
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Linh

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and accommodating staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
had a great stay
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, felt safe and staff was great!
Stayed 8 nights in May 2025
Verified review

10/10 Excellent

francisco

H
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Juyoung

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Yes. Good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice , rooms were comfortable
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Itzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the dollar. Beautiful facility with good dining, appreciated the dining hours and great service.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
................
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and property, clean and spacious room.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

KITZIA

Me
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Elsy

Liked: Cleanliness, property conditions & facilities
The overall stay was good, the staff was very courteous, and the rooms were clean. However, the breakfast did not vary during the 6 days we were there with the exception of two dishes that changed daily but were not properly kept warm. I would not recommend the breakfast there.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Rosano

Liked: Staff & service
Hotel room
Stayed 4 nights in May 2025