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Sevilla Palace Hotel

4.0 star property
Hotel with 2 restaurants, steps from Paseo de la Reforma

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Rooftop terrace
Restaurant
Exterior
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$186
includes taxes & fees
19 Feb - 20 Feb

Explore the area

View map
Mexico City
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Senate of the Republic
    ‪2 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(95 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(104 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area

Superior Suite, 2 Queen Beds, City View, Tower

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Shower/bath combination
Jetted bath
Hairdryer
2 bathrooms
Private bathroom
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Loft

Executive Loft

Executive Loft

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Shower/bath combination
Jetted bath
Hairdryer
2 bathrooms
Private bathroom
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the area

Mexico City

Sevilla Palace Hotel places you in the centre of Mexico City, steps from Senate of the Republic and within a short 5-minute stroll of Paseo de la Reforma. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and kids' swimming pool. 11 square feet (1 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Reforma hotel include National Museum of the Revolution and Angel of Independence Monument.

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • Senate of the Republic - 2 min walk - 0.2 km
  • Monument to the Revolution - 5 min walk - 0.5 km
  • Angel of Independence Monument - 19 min walk - 1.6 km
  • Palacio de Bellas Artes - 3 min drive - 1.5 km

Getting around

  • Mexico City Buenavista Station - 3 min drive
  • Juarez Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Los Naranjos - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Restaurante Cuchilleros - ‬3 min walk
  • ‪El Diez - ‬1 min walk

About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
Sevilla Palace Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 413 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 2 bars or lounges
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Sevilla Palace Hotel offers 413 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Sevilla Palace Hotel?

Sevilla Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sevilla Palace Hotel?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Sevilla Palace Hotel on 19 Feb 2026 start from NZ$185.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sevilla Palace Hotel?

Yep, Sevilla Palace Hotel has a free self car park and free valet parking.

Does Sevilla Palace Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 10:00 AM.

What luxury perks are available at Sevilla Palace Hotel?

Sevilla Palace Hotel features a health club, an outdoor pool and an indoor pool.

Is there a free airport shuttle available at Sevilla Palace Hotel?

No, Sevilla Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sevilla Palace Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sevilla Palace Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sevilla Palace Hotel?

No, pets are not allowed.

Sevilla Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2073 out of 3135 reviews
Rating 8 - Good. 621 out of 3135 reviews
Rating 6 - Okay. 243 out of 3135 reviews
Rating 4 - Poor. 93 out of 3135 reviews
Rating 2 - Terrible. 105 out of 3135 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Steve, Albuquerque

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The good: Every staff member we interacted with was friendly, helpful, and kind. Thanks to all of you. The Bad: This is a very beautiful but aging hotel in the middle of a very busy district. It is in good shape, but it is in bad need of major upgrades. Fixtures from curtains to sink could use some work. A/C and heater could also be more user friendly (we froze the first night we were there). The breakfast on R was also a disappointment, but buffet food can sometimes get stale or cold very fast. Overall, the staff made our stay enjoyable, and there were plenty of places to eat and bank and shop nearby. Thank you.
Stayed 8 nights in Nov 2025

2/10 Terrible

PENG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel and bad service
Stayed 4 nights in Nov 2025

8/10 Good

Diego, Pittsfield

Stayed 3 nights in Nov 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Nov 2025

2/10 Terrible

David

Disliked: Amenities
Ac didn’t work properly gave me several excuses they were limited on towels shower head was messed up stated they had a bar but it was closed at all hours
Stayed 5 nights in Oct 2025

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excelente atencion al cliente. Recomiendo hospedarse aqui.
Stayed 3 nights in Sep 2025

10/10 Excellent

June

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clear room :10 Staff:10
Stayed 9 nights in Oct 2025

6/10 Okay

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better shower
Stayed 3 nights in Nov 2025

10/10 Excellent

FERNANDO

Stayed 2 nights in Nov 2025

8/10 Good

sheil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly , but our shower door was not sealed properly and the whole bathroom floor got wet after shower.
Stayed 9 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. We started with uber rides then noticed that the metro bus stop is in front of hotel, which makes it completely easier and cheaper. Of course, there is walking involved but it at least takes you to the main zones/areas you want to be as a tourist. Hotel was clean and quiet. No issues here for us.
Stayed 4 nights in Oct 2025

10/10 Excellent

julian

Stayed 2 nights in Nov 2025

6/10 Okay

stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. It was cold.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice accomodating staff. We were there for local events and everything was within walking distance or there was easy transportation to find taxis, bike rentals, double deck public buses, and even the hotel provided a private taxi back to the airport we paid for it of course but they made it easy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Clifton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, staff was excellent. Food at the in-house restaurant was also fantastic.
Stayed 6 nights in Oct 2025

10/10 Excellent

julian

Stayed 3 nights in Nov 2025

8/10 Good

Carmen, Elk Grove

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El sistema de aire acondicionado no funciona apropiadamente. Problemas con la pantalla - además de ser miniatura. El personal excelente, desde camareras, botones y recepción.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Keith, La Paz

Stayed 7 nights in Oct 2025

8/10 Good

Johnnatan Botero

Travelled with partner
Liked: Cleanliness, staff & service, amenities
In general the hotel is really good, it's near to most of the iconic places in CDMX, zocalo, bellas artes, and chapultepec. Highly recommended. The staff is very friendly. I'd suggest a better maintenance to the shower. Water was leaking under the glass door. A small renovation would be great. A special thanks to Rosario, great service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t my first time there and there’s a reason I keep going back. The location, the hotel and the staff are perfect.
Stayed 4 nights in Oct 2025

8/10 Good

Nery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general es muy buen hotel con buena ubicación sobre reforma el bufet está muy rico y el servicio es excelente todos muy amables.
Stayed 1 night in Nov 2025

10/10 Excellent

Hilda Guadalupe Rodríguez

Stayed 3 nights in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for Dia de Muertos, and this was right on the parade route, so location was excellent for that. The hotel was otherwise located in a very safe location, and it was easy to get everywhere. The area immediately surrounding the hotel on Paseo de la Reforma was quite "Americanized", with a Carl's Jr. and Panda Express right beside. However, behind the hotel there were some gems for local restaurants, and the proximity to other awesome neighborhoods was a highlight. Paseo de Reforma was a very beautiful street to walk down. The hotel is also close to several EcoBici bike rental stations, which is an excellent way to get around. The location was not as busy as the Center/Zocalo and not quite as hip as Condesa/Roma Norte. The service at the hotel was good, the rooms were clean and spacious and the shower/hot water worked. Echoing previous comments, the floors were noticeably unlevel but it was easy to ignore. There is a nice pool area on the rooftop, though smaller than what you see in the pictures. The gym was ~4/10 but if you are there for that, you're in the wrong place. Overall, the hotel served our needs and was the right price. I would recommend it.
Stayed 4 nights in Oct 2025

10/10 Excellent

karla

Travelled with family
The worst service in the restaurant I have ever had
Stayed 4 nights in Oct 2025

10/10 Excellent

Julio

Stayed 6 nights in Oct 2025