Sheraton Mexico City Maria Isabel Hotel

4.0 star property
Hotel with a sauna, steps from U.S. Embassy

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

32-inch flat-screen TV with satellite channels, TV
32-inch flat-screen TV with satellite channels, TV
Outdoor pool
View from property
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
The current price is NZ$213
includes taxes & fees
27 June - 28 June

Explore the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • U.S. Embassy
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪2 min walk‬
  • Reforma 222
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

Club Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed (View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

Sheraton Mexico City Maria Isabel Hotel puts you in the heart of Mexico City, within steps of U.S. Embassy and Angel of Independence Monument. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .A day of pampering can include deep-tissue massages, facials and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. A meeting room, conference space, and a business centre are among the business amenities offered. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Reforma hotel include British Embassy and Reforma 222.

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • National Museum of Anthropology - 3 min drive - 2.3 km
  • Chapultepec Castle - 6 min drive - 1.6 km

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

Hotel with a sauna, steps from U.S. Embassy
Sheraton Mexico City Maria Isabel Hotel offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Mexico City Maria Isabel Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Mexico City Maria Isabel Hotel offers 756 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 460 for adults and from MXN 230 for children
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus a one-off MXN 1300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Sheraton Mexico City Maria Isabel Hotel?

Sheraton Mexico City Maria Isabel Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Mexico City Maria Isabel Hotel?

As of 16 Jun 2025, prices found for a 1-night stay for 2 adults at Sheraton Mexico City Maria Isabel Hotel on 27 Jun 2025 start from NZ$213.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Mexico City Maria Isabel Hotel?

Yep, Sheraton Mexico City Maria Isabel Hotel has valet parking for MXN 200 per day.

Is there a spa on site at Sheraton Mexico City Maria Isabel Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

Does Sheraton Mexico City Maria Isabel Hotel have a pool?

Sheraton Mexico City Maria Isabel Hotel has an outdoor pool.

What luxury perks are available at Sheraton Mexico City Maria Isabel Hotel?

Sheraton Mexico City Maria Isabel Hotel features a 24-hour health club, an outdoor pool and a steam room. All guestrooms come with premium bedding and 24-hour room service.

What makes Sheraton Mexico City Maria Isabel Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Mexico City Maria Isabel Hotel.

Is Sheraton Mexico City Maria Isabel Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Mexico City Maria Isabel Hotel is a hit with families.

Does Sheraton Mexico City Maria Isabel Hotel serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Sheraton Mexico City Maria Isabel Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sheraton Mexico City Maria Isabel Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Mexico City Maria Isabel Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1391 out of 1952 reviews
Rating 8 - Good. 316 out of 1952 reviews
Rating 6 - Okay. 140 out of 1952 reviews
Rating 4 - Poor. 45 out of 1952 reviews
Rating 2 - Terrible. 60 out of 1952 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff & service it is the best attention you will receive in every country, the breakfast employees are great, the bell boys, concierge, reception, cleaning, every team member knows very well what it means client satisfaction, I was impressed and I will return for sure to this hotel
Stayed 6 nights in Mar 2025

8/10 Good

Ariani, Denton

Liked: Amenities
Breakfast was wonderful and Carlos, the waiter, was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Wesley, Zephyrhills

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 3 nights in Feb 2025

8/10 Good

LUIS

Stayed 2 nights in Mar 2025

10/10 Excellent

Xitlally

Stayed 5 nights in Feb 2025

6/10 Okay

Shannon, PHILADELPHIA

Stayed 4 nights in Mar 2025

10/10 Excellent

MARIANELA, MCALLEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next door to US Embassy, we felt area was very secure. Many dining options and sightseeing within walkable distance. Hotel staff is friendly and helpful with recommendations.
Stayed 6 nights in Jan 2025

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and club rooms and lounge are good value, service in Club Lounge exceptional.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service love staying there
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend !
Stayed 3 nights in Feb 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby bar was a bit pricey. The staff were very friendly.
Stayed 4 nights in Feb 2025

6/10 Okay

Lenny

Stayed 3 nights in Feb 2025

10/10 Excellent

priscilla denise

Liked: Cleanliness, staff & service, property conditions & facilities
In a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

F.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe place, surrounded by great walkable restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Gilberto, Memphis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

8/10 Good

XXXXXXXXXXXXXXXX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul, Chula Vista

Travelled with family
Liked: Cleanliness, amenities
Excellent service and location
Stayed 3 nights in Feb 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Sheraton Maria Isabel has two towers. The older tower is in need of a real upgrade. While the newer tower is gorgeous and has wonderful views of el Angel de la Independencia. All in all, the staff is fantastic and friendly! Plus it’s conveniently located so if you can please stay here!
Stayed 4 nights in Feb 2025

8/10 Good

Cesar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a solid stay in the heart of CDMX, this is it. The staff is professional, the rooms are clean, and while ours wasn’t ultra-lux, it was comfy and had everything we needed. Fast, free WiFi? Check. Spotless restrooms? Check. Didn’t even bother with the TV—too much to explore! The location is unbeatable—right in front of the Ángel de la Independencia, with Mexico’s first-ever Starbucks next door and the U.S. Embassy nearby. Plus, if you're planning epic excursions like hot air ballooning or Teotihuacán, the Ángel is a prime pickup spot. Great price, great spot—definitely worth it!
Stayed 4 nights in Feb 2025

10/10 Excellent

Raul

Stayed 4 nights in Feb 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

EGLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and the view was amazing! Good center al place. Staff is so friendly and treat you like royalty! Will definitely stay here again!
Stayed 3 nights in Feb 2025