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Sheraton Maria Isabel Mexico City Reforma

4.0 star property

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

Premium bedding, minibar, in-room safe, desk
Lobby lounge
View from property
Outdoor pool
Penthouse, 1 King Bed, Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Air-conditioning
The current price is NZ$297
includes taxes & fees
17 Apr - 18 Apr

Explore the area

View map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(106 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(154 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(31 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner

  • Sleeps 7
  • 1 Double Bed

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About the area

Mexico City

Sheraton Maria Isabel Mexico City Reforma puts you in the heart of Mexico City, within steps of U.S. Embassy and Angel of Independence Monument. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .A day of pampering can include deep-tissue massages, facials and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. A meeting room, conference space, and a business centre are among the business amenities offered. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Reforma hotel include British Embassy and Diana the Huntress Fountain.

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • Cibeles Fountain - 12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Insurgentes Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

Sheraton Maria Isabel Mexico City Reforma offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Maria Isabel Mexico City Reforma. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 460 for adults and from MXN 230 for children
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus a one-off MXN 1300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Sheraton Maria Isabel Mexico City Reforma?

Sheraton Maria Isabel Mexico City Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sheraton Maria Isabel Mexico City Reforma?

Yep, Sheraton Maria Isabel Mexico City Reforma has valet parking for MXN 200 per day.

Is there a spa on site at Sheraton Maria Isabel Mexico City Reforma?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

Does Sheraton Maria Isabel Mexico City Reforma have a pool?

Sheraton Maria Isabel Mexico City Reforma has an outdoor pool.

What luxury perks are available at Sheraton Maria Isabel Mexico City Reforma?

Sheraton Maria Isabel Mexico City Reforma features a 24-hour health club, an outdoor pool and a steam room. All guestrooms come with premium bedding and 24-hour room service.

What makes Sheraton Maria Isabel Mexico City Reforma a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Maria Isabel Mexico City Reforma.

Is Sheraton Maria Isabel Mexico City Reforma family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Maria Isabel Mexico City Reforma is a hit with families.

Does Sheraton Maria Isabel Mexico City Reforma serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Sheraton Maria Isabel Mexico City Reforma?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sheraton Maria Isabel Mexico City Reforma?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Maria Isabel Mexico City Reforma?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1665 out of 2277 reviews
Rating 8 - Good. 339 out of 2277 reviews
Rating 6 - Okay. 148 out of 2277 reviews
Rating 4 - Poor. 58 out of 2277 reviews
Rating 2 - Terrible. 67 out of 2277 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2025

6/10 Okay

Charley

Business traveller
Everything was acceptable, nothing stood out as exceptional. Hitel tried to screw us out of $1000 overcharge that we didnt receive benefit for.
Stayed 2 nights in Oct 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, but not superb and upto sheraton quality
Stayed 4 nights in Dec 2025

10/10 Excellent

Leticia Mirell

Liked: Cleanliness, staff & service, amenities
The bed was extremely comfy and I really liked the gym
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 4 nights in Dec 2025

6/10 Okay

GUSTAVO

Travelled with partner
Liked: Cleanliness, amenities
The room need more maintenance, specially the shower does not have regular water (or too cold or too hot). In addition the Check in staff was not to friendly, I think that the hotel need to improve in the friendly skills of the staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Eva Yadira

Stayed 1 night in Dec 2025

10/10 Excellent

Louis

Stayed 5 nights in Nov 2025

10/10 Excellent

Halmar

Stayed 2 nights in Dec 2025

10/10 Excellent

Hiomiko

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

JOSE, lisle

Stayed 2 nights in Nov 2025

10/10 Excellent

Julio, Omaha

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This is the best place to stay in Mexico City. The hotel might not be new but the service is excellent. 5 stars every time we go there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opcion para visitar la ciudad
Stayed 3 nights in Nov 2025

10/10 Excellent

Mariangeles, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

FLOR DE MARIA

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Moises

Stayed 3 nights in Nov 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, amenities, property conditions & facilities
Lugar maravilloso, buen ambiente, personal muy amable. Le doy las gracias a EDUARDO por su atención al momento de mi llegada. Pase un cumpleaños maravilloso. Gracias.
Stayed 1 night in Nov 2025

6/10 Okay

Ema

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Roy, greenwich

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, and excellent service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Great friendly staff Clean and nice rooms I got one room with the perfect view Complimentary delicious breakfast Beautiful clean building very safe too Everything was really great but what makes it greater is the staff, Oscar the concierge was great and very helpful I would recommend and would stay here again !!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Pedro

The hotel was really clean, smell great, and had a privilegie place in Mexico City
Stayed 2 nights in Nov 2025