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Sleep Inn Ciudad de México

3.0 star property

Photo gallery for Sleep Inn Ciudad de México

Standard Room, 2 Double Beds, Non Smoking
Lobby
Free daily full breakfast
36-inch flat-screen TV with cable channels, TV
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$129
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
Carretera Mexico Toluca No., Mexico City, CDMX, 5340
  • Place, Santa Fe Center Mall
    ‪12 min walk‬
  • Place, Ciudad de los Ninos
    ‪17 min walk‬
  • Place, Parque La Mexicana
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mexico City

At Sleep Inn Ciudad de México you'll be within just a 15-minute stroll of Santa Fe Center Mall and Centro Medico ABC Santa Fe. Highlights at this hotel include a complimentary breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. .Within a 15-minute drive of this 3-property class Cuajimalpa hotel, attractions include Paseo de la Reforma and World Trade Center Mexico City.

What's nearby

  • Santa Fe Center Mall - 12 min walk - 1.0 km
  • Ciudad de los Ninos - 17 min walk - 1.5 km
  • KidZania Santa Fe - 17 min walk - 1.5 km
  • Parque La Mexicana - 19 min walk - 1.6 km
  • Centro Medico ABC Santa Fe - 19 min walk - 1.6 km

Getting around

  • Santa Fé Station - 3 min drive
  • Mexico City Buenavista Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪La Casa de Toño - ‬9 min walk
  • ‪El Japonez - ‬7 min walk
  • ‪Vips - ‬7 min walk
  • ‪Las Alitas - ‬7 min walk
  • ‪Taquearte - ‬6 min walk

About this property

Sleep Inn Ciudad de México

Public spaces have free WiFi. Business amenities include a business centre and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1905 square feet (177 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn Ciudad de México. Free self parking is available.

This 3-star Mexico City hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 10 levels
  • 1905 sq ft of conference space
  • 177 sq. m of conference space
  • Built in 2000
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Sleep Inn Ciudad de México offers 184 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,905 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Ciudad De Mexico
Sleep Inn Ciudad de México Hotel
Sleep Inn Ciudad de México Mexico City
Sleep Inn Ciudad de México Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Sleep Inn Ciudad de México?

Sleep Inn Ciudad de México offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sleep Inn Ciudad de México?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Sleep Inn Ciudad de México on 22 Mar 2026 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sleep Inn Ciudad de México?

Yep, Sleep Inn Ciudad de México has a free self car park.

Does Sleep Inn Ciudad de México serve breakfast?

You bet, complimentary full brekkie is available weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sleep Inn Ciudad de México?

No, Sleep Inn Ciudad de México does not offer an airport shuttle service.

What time are check-in & check-out at Sleep Inn Ciudad de México?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sleep Inn Ciudad de México?

No, pets are not allowed.

Sleep Inn Ciudad de México Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The safety box was broken. I requested an extra blanket since it was super cold and they did not have extra blankets or heater.
Stayed 3 nights in Dec 2025

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno limitado y de mala calidad, muy sucia la habitación y malos olores, la recámara nada que ver con la ofertada a pesar del bajo hospedaje. Tiempo excesivo para el room service y platillos presentados de forma deficiente.
Stayed 4 nights in Dec 2025

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is basic and clean. Bed was hard and uncomfortable. Breakfast options are limited and ran out frequently. Hotel staff were friendly. No frills hotel but decently priced.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 3 nights in Nov 2025

6/10 Okay

Joaquin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Muy ruidoso los cuartos, abren una puerta en el piso y parece que están entrando a tu cuarto de lo ruidoso. La calle y ventanas igual, muchísimo ruido.
Stayed 1 night in Nov 2025

10/10 Excellent

Johany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy comodo
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Adolfo G

Travelled with group
Liked: Cleanliness, staff & service
All is OK
Stayed 2 nights in Nov 2025

8/10 Good

Mailenis

Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and cozy, location is great. Staff very friendly and helpful. The breakfast was very good! I am vey happy with the stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Hugues

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice Hotel, but much noise,
Stayed 2 nights in Oct 2025

4/10 Poor

Jorge

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Staff Experience Ever

Staff was very rude. Front Desk Security treated us and our driver with disrespect and disdain. The staff, front desk, cleaning crew and anyone who works there were disrespectful and rude. They are very unhappy.
Stayed 4 nights in Oct 2025

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness, property conditions & facilities
La experiencia fue nuy regular. La habitación estaba muy fría, solicité cobijas y nunca las llevaron. También tuve problemas con el room service. Al parecer tumbaron mi plato, y no tenía ingredientes suficientes para prepararlo nuevamente. Tuve que cambiar por otro plato, el cual estaba muy salado. No me lo pude comer todo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Raúl

Stayed 2 nights in Sep 2025

10/10 Excellent

dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto
Stayed 1 night in Sep 2025

8/10 Good

Jorge, ANAHEIM

Stayed 1 night in Sep 2025

8/10 Good

DBSS

Business traveller
Disliked: Staff & service

Should improve kidness at the check-in.

The reservation was for two people. Even though the company registered both persons, the personal at the front desk were not so pollite with the secondary name of the booking. The rest was simply OK.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomended

All my experience has very good, no complains at all
Stayed 3 nights in Sep 2025

10/10 Excellent

Alejandra, CARROLLTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Andreja

Liked: Room comfort

Ok stay in Santa Fe

It’s an ok hotel for a night or two. Staff could be friendlier.
Stayed 1 night in Jun 2025

8/10 Good

MARIO

Business traveller
Liked: Cleanliness, staff & service

bien

El desayuno deja mucho que desear, hay gente que toma las cosas con las manos, dejan hasta servilletas sucias en la fruta y no se tiene el cuidado de la higiene. Los baños no se sienten limpios, hay mucho ruido del exterior, no tienen calefacción... realmente para el costo está bien, pero si tienen muchas areas de oportunidad
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA ELIZABETH, Indio

Stayed 1 night in Jul 2025

6/10 Okay

Luis Fidel

Travelled with family
Liked: Staff & service, room comfort
Las ibstalaciones bien, atención del personal excelente. Tuvimos el tema de que
Stayed 3 nights in Jul 2025

4/10 Poor

Ale

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Llegamos con una bebé y no tenían cuna, a las 9:00 am ya no había desayuno y nunca me enviaron mi factura
Stayed 1 night in Jul 2025

6/10 Okay

VICTOR

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No muy recomendable

El primer cuarto olía como a mariguana y nos cambiaron a uno, pero era un congelador!
Stayed 3 nights in Jul 2025