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Sofitel Mexico City Reforma

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Sofitel Mexico City Reforma

Property amenity
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Indoor pool, open 7:30 AM to 10:00 PM, pool loungers
Junior Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View) | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
The current price is NZ$793
includes taxes & fees
6 June - 7 June

Explore the area

Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
  • Angel of Independence Monument
    ‪4 min walk‬
  • Palacio de Bellas Artes
    ‪5 min drive‬
  • Zócalo
    ‪7 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Club lounge access (Skyline view)

Premium bedding, minibar, in-room safe, desk

Superior Room, Club lounge access (Skyline view)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

Club Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

Club Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • City view
  • 147 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Reforma view

Premium bedding, minibar, in-room safe, desk

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Reforma view

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Premium bedding, minibar, in-room safe, desk

LUXURY ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Club lounge access (Prestige, Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Club lounge access (Prestige, Angel of Independence View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view

Premium bedding, minibar, in-room safe, desk

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed (Skyline View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View)

Junior Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View)

Junior Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • City view
  • 315 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence View)

View from room

Superior Room, 1 King Bed (Angel of Independence View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM, 2 double beds, Angel of Independence view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 double beds, Angel of Independence view

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for SUPERIOR ROOM, 2 double beds, Angel of Independence skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 double beds, Angel of Independence skyline view

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 king bed, Angel of Independence skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 king bed, Angel of Independence skyline view

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Club lounge access, Executive Level (Angel Independence View)

Junior Suite, 2 Double Beds, Club lounge access, Executive Level (Angel Independence View)

Junior Suite, 2 Double Beds, Club lounge access, Executive Level (Angel Independence View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

A luxury stay in the heart of Mexico City awaits you at Sofitel Mexico City Reforma. Within a 5-minute stroll you'll find Angel of Independence Monument and Chapultepec Castle within a 30-minute walk. Highlights at this eco-friendly hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Sofitel Spa with L´Occitane can include deep-tissue massages, Swedish massages, body scrubs and facials along with access to the sauna. The restaurant, BALTA, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Cityzen is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym and pool loungers as well as access to bike hire. 3229 square feet (300 square metres) of event facilities include 3 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 5-property class Reforma hotel, you'll be 3.1 km (1.9 mi) from Palacio de Bellas Artes and 3.5 km (2.2 mi) from Auditorio Nacional.

What's nearby

  • U.S. Embassy - 1 min walk - 0.1 km
  • Angel of Independence Monument - 4 min walk - 0.4 km
  • Chapultepec Castle - 3 min drive - 2.3 km
  • Palacio de Bellas Artes - 5 min drive - 3.8 km
  • Zócalo - 7 min drive - 5.7 km

Getting around

  • Mexico City Buenavista Station - 12 min drive
  • Sevilla Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Cityzen - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Balta - ‬1 min walk
  • ‪Cielito Querido Café - ‬2 min walk

About this property

Sofitel Mexico City Reforma

Luxury hotel with 2 restaurants and full-service spa
Sofitel Mexico City Reforma offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. The luxury Sofitel Mexico City Reforma also features spa services, concierge services, and 24-hour room service. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 40 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2019
  • Deli
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sofitel Spa with L´Occitane has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 37 for adults and USD 18.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • Free cot
  • Indoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 37 for adults and from USD 18.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

What is the cancellation policy at Sofitel Mexico City Reforma?

Sofitel Mexico City Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Mexico City Reforma?

As of 17 May 2025, prices found for a 1-night stay for 2 adults at Sofitel Mexico City Reforma on 6 Jun 2025 start from NZ$792.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Mexico City Reforma?

Yep, Sofitel Mexico City Reforma has valet parking with in/out privileges for USD 12 per night.

Is there a spa on site at Sofitel Mexico City Reforma?

Yep, Sofitel Spa with L´Occitane is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Sofitel Mexico City Reforma have a pool?

Sofitel Mexico City Reforma has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 10:00 PM.

What luxury perks are available at Sofitel Mexico City Reforma?

Sofitel Mexico City Reforma features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and dining areas.

What makes Sofitel Mexico City Reforma a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofitel Mexico City Reforma.

Is Sofitel Mexico City Reforma family-friendly?

You bet! With amenities such as supervised childcare and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Mexico City Reforma is a hit with families.

Does Sofitel Mexico City Reforma serve breakfast?

You bet, buffet breakfast is on offer daily between 6:00 AM and 11:30 AM.

Is there a free airport shuttle available at Sofitel Mexico City Reforma?

No, Sofitel Mexico City Reforma does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Mexico City Reforma?

Yep, you can grab a meal at Sofitel Mexico City Reforma's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Sofitel Mexico City Reforma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Mexico City Reforma?

Cats and dogs are welcome at Sofitel Mexico City Reforma, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 722 out of 829 reviews
Rating 8 - Good. 57 out of 829 reviews
Rating 6 - Okay. 24 out of 829 reviews
Rating 4 - Poor. 12 out of 829 reviews
Rating 2 - Terrible. 14 out of 829 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff, beautiful rooms with beautiful views!
Stayed 3 nights in Feb 2025

10/10 Excellent

Denny

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay and time in CDMX
Stayed 3 nights in Feb 2025

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time staying at Sofitel. We could not have picked a better area to stay. It was our first time and we had a great experience!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent location in Mexico City. Super attentive staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jazmin, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is probably the best place I’ve ever stayed. Yes it is pricey, but I feel it is worth the cost. The hotel is very clean, has great amenities, and the staff is very helpful. I was celebrated several times for my birthday during the trip, and always felt welcomed and appreciated. 10/10 would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to everyone
Stayed 6 nights in Jan 2025

10/10 Excellent

haleh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms and shower, great rooftop bar. Excellent breakfast but average dinner. This hotel is quite a distance away from the shopping area and Roma. North.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Jan 2025

10/10 Excellent

Noelle Erika von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Pool on 38th floor amazing while watching the sunset. Will stay here again for sure.
Stayed 3 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were always available and happy to help. Great bars/restaurants on site
Stayed 5 nights in Jan 2025

10/10 Excellent

Hai

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Osmand, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Felix Altamirano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el único lugar k tuvimos mala experiencia fue en el bar k está en el piso mas alto ! Fuimos a celebrar los 21 años de mi hija y el Cervicio estuvo pésimo
Stayed 4 nights in Jan 2025

10/10 Excellent

SERGIO

Travelled with family
Liked: Amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laleh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Rael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must for Mexico City

Excellent value for money in perfect location. Helpful staff especially the cleaning staff who always made sure our water supply was stocked and we had enough clean towels etc. Natalya at the front desk was particularly helpful. Would definitely recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Stayed 5 nights in Dec 2024

10/10 Excellent

kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The saltwater pool is awesome with great views. Gym is open 24/7.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anoop K, Philadelphia

Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best location
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind people great service and fun night
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and kind
Stayed 1 night in Dec 2024

10/10 Excellent

eckhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024