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Sofitel Mexico City Reforma

5.0 star property
Luxury spa hotel, walk to Angel of Independence Monument

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Sofitel Mexico City Reforma

Indoor pool, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Exterior detail

Overview of Sofitel Mexico City Reforma

Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Check out the area

Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
  • Popular LocationAngel of Independence Monument4 min walk
  • Popular LocationPalacio de Bellas Artes5 min drive
  • Popular LocationZócalo7 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)59 min drive

Room options

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bath and shower
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Business Lounge Access (Skyline view)

Premium bedding, minibar, in-room safe, desk

Superior Room, Business Lounge Access (Skyline view)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Designer toiletries
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Skyline View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Skyline View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bath and shower
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access, View (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Business Lounge Access, View (Skyline View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Business Lounge Access (Prestige, Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Business Lounge Access (Prestige, Angel of Independence View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bath and shower
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Skyline, Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Skyline, Angel of Independence View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bath and shower
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, View (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, View (Skyline View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, View (Angel of Independence View)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Designer toiletries
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds (Angel of Independence View)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Designer toiletries
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds (Skyline, Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds (Skyline, Angel of Independence View)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Designer toiletries
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View (Skyline, Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, View (Skyline, Angel of Independence View)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Designer toiletries
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Business Lounge Access, View (Skyline View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Business Lounge Access, View (Skyline View)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Designer toiletries
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Mexico City

A luxury stay in the heart of Mexico City awaits you at Sofitel Mexico City Reforma. Within a 5-minute stroll you'll find Angel of Independence Monument and Chapultepec Castle within a 30-minute walk. Highlights at this eco-friendly hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Sofitel Spa with L´Occitane can include deep-tissue massages, Swedish massages, body scrubs and facials along with access to the sauna. The restaurant, BALTA, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Cityzen is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym and pool loungers as well as access to bike hire. 3229 square feet (300 square metres) of event facilities include 3 meeting rooms and a conference centre. Other amenities include free WiFi in public areas and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 5-property class Reforma hotel, you'll be 3.1 km (1.9 mi) from Palacio de Bellas Artes and 3.5 km (2.2 mi) from Auditorio Nacional.

What's nearby

  • Angel of Independence Monument - 4 min walk
  • Palacio de Bellas Artes - 5 min drive
  • Auditorio Nacional - 6 min drive
  • Zócalo - 7 min drive
  • Centro Citibanamex Convention Center - 7 min drive

Getting around

  • Mexico City Buenavista Station - 12 min drive
  • Sevilla Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • Starbucks - 2 min walk
  • Starbucks - 2 min walk
  • Cityzen - 3 min walk
  • Taquería Gabriel - 4 min walk
  • Balta - 1 min walk

About this property

Sofitel Mexico City Reforma

Luxury spa hotel, walk to Angel of Independence Monument
Sofitel Mexico City Reforma offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. The luxury Sofitel Mexico City Reforma also features spa services, concierge services, and 24-hour room service. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 40 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2019
  • Deli
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and designer toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sofitel Spa with L´Occitane has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 35 for adults and USD 17.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 40 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Towels

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 42 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 17.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 11:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

What is the cancellation policy at Sofitel Mexico City Reforma?

Sofitel Mexico City Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Mexico City Reforma?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Sofitel Mexico City Reforma on 1 Jun 2024 start from NZ$734.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Mexico City Reforma?

Yep, Sofitel Mexico City Reforma has valet parking with in/out privileges for USD 12 per night.

Is there a spa on site at Sofitel Mexico City Reforma?

Yep, Sofitel Spa with L´Occitane is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Sofitel Mexico City Reforma have a pool?

Yep, and guests recommend it! Sofitel Mexico City Reforma has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 11:00 AM to 8:00 PM.

What luxury perks are available at Sofitel Mexico City Reforma?

Sofitel Mexico City Reforma features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Mexico City Reforma a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofitel Mexico City Reforma.

Is Sofitel Mexico City Reforma family-friendly?

You bet! With amenities like supervised childcare and a deli, as well as free infant beds in the guestrooms, it's no surprise Sofitel Mexico City Reforma is a hit with families.

Does Sofitel Mexico City Reforma serve breakfast?

Yep, travelers give a thumbs up to the buffet brekkie here! Available daily between 6:00 AM and 11:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Sofitel Mexico City Reforma?

No, Sofitel Mexico City Reforma does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Mexico City Reforma?

Yep, you can grab a meal at Sofitel Mexico City Reforma's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Sofitel Mexico City Reforma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Mexico City Reforma?

Cats and dogs are welcome at Sofitel Mexico City Reforma, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 19 kg per pet.

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 546 out of 630 reviews" "
Rating 8 - Good. 43 out of 630 reviews" "
Rating 6 - Okay. 19 out of 630 reviews" "
Rating 4 - Poor. 10 out of 630 reviews" "
Rating 2 - Terrible. 12 out of 630 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the Sofitel! The staff were helpful and friendly. We loved the breakfast and other amenities. The rooftop restaurant was amazing and the pool’s ambiance was unmatched!! I would love to stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience here at the Sofitel . They made me feel very welcomed on my birthday and took great care of me . The location is great and the views are a PLUS !!! When I come back cdmx definitely will be back
Stayed 6 nights in Jan 2024

10/10 Excellent

Carlos, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, thanks.
Stayed 3 nights in Jan 2024

10/10 Excellent

Karam

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

nithianandan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great gym rooftop bar and great breakfast
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dont stay here
I recently had the unfortunate experience of staying at the Sofitel in Reforma, Mexico City, and I must say it was nothing short of awful. From check-in to dining and spa services, our stay was marred by a series of disappointments and inconveniences. Our troubles began at check-in when we were assigned the wrong room. Given that the hotel was fully booked during a holiday period, we had no choice but to accept this mistake. The initial hiccup was a sign of things to come. One of the highlights of our stay was supposed to be the New Year's Eve dinner and festivities. We made reservations in advance and carefully selected our menu choices. I made it explicitly clear that I had a seafood allergy and needed the beef plate. However, on the night of the event, our orders were mixed up. My husband and I ended up eating at different times, and to make matters worse, I was initially served the seafood plate. Though they eventually corrected the mistake, it took an exorbitant amount of time, leaving us frustrated and hungry. We also booked a reservation at the hotel's spa, which turned out to be a major disappointment. First and foremost, it's a stretch to even call it a "spa." We were promised a 60-minute massage and 30 minutes of access to a private relaxation center before our treatment. I arrived 45 minutes early to ensure punctuality, hoping to enjoy the relaxation center with my husband for the allotted time. However, this relaxation center was far from what we expected.
Stayed 5 nights in Dec 2023

2/10 Terrible

Chad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2023

2/10 Terrible

Jacobo

Stayed 1 night in Dec 2023