The Westin Santa Fe, Mexico City

4.5 star property

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite, 1 King Bed, Valley View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Valley View

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Valley View

Club Suite, 1 King Bed, Valley View

Club Suite, 1 King Bed, Valley View

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Presidential Suite, 1 Double Bed, Valley View

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

Holiday Inn Express Mexico Santa Fe by IHG

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  • Breakfast included
  • Free Wi-Fi
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  • Air-conditioning
4.3 out of 5, Excellent, 855 reviews
The price is NZ$125
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5 Apr - 6 Apr
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About the area

Mexico City

You'll be connected to the convention centre at The Westin Santa Fe, Mexico City, and within just a 15-minute stroll of Expo Santa Fe Mexico and Tecnologico de Monterrey - Santa Fe. Highlights at this luxury hotel include in-room free WiFi, LCD TVs and heated floors. .A day of pampering at Heavenly Spa can include sports massages, facials and body treatments along with access to the sauna and steam room. Market Kitchen is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and steam room. 1100 square feet (102 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Santa Fe hotel include Paseo de la Reforma and Chapultepec Park.

What's nearby

  • Samara Shops - 3 min walk - 0.3 km
  • Tecnologico de Monterrey - Santa Fe - 7 min walk - 0.6 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 17 min walk - 1.5 km
  • Santa Fe Center Mall - 19 min walk - 1.6 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 51 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's - ‬3 min walk
  • ‪Central Central - ‬1 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Loma Linda - ‬3 min walk

About this property

The Westin Santa Fe, Mexico City

The Westin Santa Fe, Mexico City offers its guests a full-service spa, a hot tub, and a steam room. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury The Westin Santa Fe, Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 259 guestrooms or units
  • 11 levels
  • 6 dining venues
  • Conference rooms
  • 1100 sq ft of conference space
  • 102 sq. m of conference space
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Westin Santa Fe, Mexico City offers 259 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Heavenly Spa has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

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JW Marriott Hotel Mexico City Santa Fe
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 180 per night)
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 350 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (60 centimetre wide door)
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (return)
  • Covered self-parking fee: MXN 140 per night
  • Valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

What is the cancellation policy at The Westin Santa Fe, Mexico City?

The Westin Santa Fe, Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Santa Fe, Mexico City?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at The Westin Santa Fe, Mexico City on 27 Mar 2026 start from NZ$377, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Santa Fe, Mexico City?

Yep, The Westin Santa Fe, Mexico City has a secured covered self car park for MXN 140 per night. A self car park is also available, for a fee.

Is there a spa on site at The Westin Santa Fe, Mexico City?

Yep, Heavenly Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as prenatal massages.

What makes The Westin Santa Fe, Mexico City a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Westin Santa Fe, Mexico City.

Is The Westin Santa Fe, Mexico City family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Westin Santa Fe, Mexico City is a hit with families.

Does The Westin Santa Fe, Mexico City serve breakfast?

Yep, buffet breakfast is on offer daily between 6 AM and noon.

Is there a free airport shuttle available at The Westin Santa Fe, Mexico City?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Westin Santa Fe, Mexico City?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Santa Fe, Mexico City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Santa Fe, Mexico City?

No, only service animals are allowed.

The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1011 reviews
Rating 8 - Good. 203 out of 1011 reviews
Rating 6 - Okay. 61 out of 1011 reviews
Rating 4 - Poor. 33 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Alejandro

No soap in the shower
Stayed 1 night in Dec 2025

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Room was excelent, had an excelent stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Monica

Stayed 4 nights in Dec 2025

8/10 Good

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, the spa team needs a reminder on service and attention to detail
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, we love it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rosalia, miami

Stayed 2 nights in Nov 2025

8/10 Good

Lina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good hotel for business trip
Stayed 3 nights in Nov 2025

10/10 Excellent

Viviana

Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely attentive and courteous 5*
Stayed 1 night in Nov 2025

8/10 Good

Ana Maria

Liked: Cleanliness, amenities
Necesita mantenimiento
Stayed 1 night in Nov 2025

10/10 Excellent

Gume, Laredo

Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Stayed 2 nights in Nov 2025

10/10 Excellent

Isaac, Rogers

Stayed 1 night in Nov 2025

10/10 Excellent

Alberto

Stayed 1 night in Oct 2025

10/10 Excellent

Marva, Hacienda Heights

Stayed 8 nights in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and spa
Stayed 2 nights in Sep 2025

10/10 Excellent

Felipe

Stayed 1 night in Aug 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Martis

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, very safe and comfortable
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025