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Aparthotel

COLLECTIONS by ULIV Palacio

5.0 star property

Photo gallery for COLLECTIONS by ULIV Palacio

Rooftop terrace
Family Apartment | Dining room
Romantic Apartment | Living area
Premier Apartment
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Spa
The current price is NZ$325
includes taxes & fees
25 May - 26 May

Explore the area

View map
209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 9 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Premier Apartment

Premier Apartment | Living area

Premier Apartment

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Romantic Apartment

Romantic Apartment

Romantic Apartment

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

A luxury stay in Mexico City awaits you at COLLECTIONS by ULIV Palacio. Within a 20-minute stroll, you'll find popular places like Paseo de la Reforma and Antara Polanco. Highlights at this Art Deco aparthotel include Access to hot tub, a rooftop terrace and in-room kitchenettes. .Each apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, a dining area and a sitting area. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, a rainfall showerhead and bathrobes. A coffee/tea maker, free bottled water and in-room massages are also available. .A pampering day can include deep-tissue massages and Swedish massages. Other amenities include free Wi-Fi in public areas and a gym. .Within a 30-minute walk of this 5-property class Polanco aparthotel, attractions include Chapultepec Park and Auditorio Nacional.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Antara Polanco - 5 min walk - 0.5 km
  • Lincoln Park - 8 min walk - 0.8 km
  • Plaza Polanco - 10 min walk - 0.9 km
  • Paseo de la Reforma - 13 min walk - 1.2 km

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Polanco Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Restaurante Palacio - ‬2 min walk
  • ‪Maison Kayser - ‬3 min walk
  • ‪Café de la Escalera - ‬2 min walk
  • ‪Cantina el Palacio - ‬4 min walk
  • ‪Tierra Garat - ‬2 min walk

About this property

COLLECTIONS by ULIV Palacio

COLLECTIONS by ULIV Palacio offers its guests hot springs, a hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and concierge services are also featured at the luxury COLLECTIONS by ULIV Palacio.

Smoking is allowed in designated areas at this 5-star Mexico City aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 7 levels
  • Terrace on the roof
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Lift
  • Smoking in designated areas
COLLECTIONS by ULIV Palacio offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages. There are hot springs open between noon and 10:00 PM.

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  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$360
includes taxes & fees
24 May - 25 May
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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Smart TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift (119 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 7 floors
  • Art Deco architecture
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 45 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Hot springs access available from noon to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Utopic Platon By Uliv

UTOPIC Alurea by ULIV

UTOPIC Eclipse by ULIV

UTOPIC Platón by ULIV Aparthotel

UTOPIC Platón by ULIV Mexico City

UTOPIC Platón by ULIV Aparthotel Mexico City

Frequently asked questions

Is there a spa on site at COLLECTIONS by ULIV Palacio?

There's no onsite spa, but this property does offer services like deep-tissue massages.

How much does it cost to stay at COLLECTIONS by ULIV Palacio?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at COLLECTIONS by ULIV Palacio on 25 May 2026 start from NZ$325, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What luxury perks are available at COLLECTIONS by ULIV Palacio?

This property features 1 hot tub, as well as premium bedding and a dining area.

What makes COLLECTIONS by ULIV Palacio a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at COLLECTIONS by ULIV Palacio.

Is there a free airport shuttle available at COLLECTIONS by ULIV Palacio?

No, COLLECTIONS by ULIV Palacio does not offer an airport shuttle service.

What time are check-in & check-out at COLLECTIONS by ULIV Palacio?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

COLLECTIONS by ULIV Palacio Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 170 out of 216 reviews
Rating 8 - Good. 26 out of 216 reviews
Rating 6 - Okay. 9 out of 216 reviews
Rating 4 - Poor. 6 out of 216 reviews
Rating 2 - Terrible. 5 out of 216 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities
Great stay, very well maintained and the location was great!!
Stayed 3 nights in Feb 2026

4/10 Poor

Andres

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Disappointing Stay – Not Worth the Price We were very disappointed with our stay at Utopic Platón by ULIV. It was never mentioned anywhere that the unit is located below basement level (minus 2). This is something guests should be clearly informed about. For the price they charge, there are definitely much better options available. The room itself was acceptable, but the overall experience was not. One of the neighbors was smoking marijuana, and the smoke and strong smell came directly into our room on the last night, making it very uncomfortable. The entire building is bare concrete with no proper insulation, so you can hear every movement and noise from other units, very loud and far from relaxing. Overall, far too expensive for what they offer, and we will definitely not return.
Stayed 3 nights in Feb 2026

10/10 Excellent

Harvey

Stayed 2 nights in Feb 2026

10/10 Excellent

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location
Stayed 3 nights in Feb 2026

4/10 Poor

Fernando Anzures, Santa ana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Jacuzzi was not working and no One responded for it until the end
Stayed 1 night in Feb 2026

10/10 Excellent

Cristina

Liked: Cleanliness, amenities
Limpio , ubicación y servicio atento
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan Pablo, Xalapa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent: service, cleanliness, comfort.
Stayed 1 night in Feb 2026

8/10 Good

Liliane

Liked: Cleanliness, amenities
Staff was very friendly. The location was very good, across the street of a large department store. The apartment was clean and comfortable. The one thing that did bother me is that I could hear the neighbors when they talked as if they were in the same room with me and that apartment, despite having a heating system, was cold. That said, I would recommend it.
Stayed 4 nights in Jan 2026

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, amenities
Location, room and staff were absolutely great! Public parking is about 1/2 mile away. Street parking is very limited has to circle several times. Definitely would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities
Great room
Stayed 6 nights in Jan 2026

10/10 Excellent

Rouzbeh

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Shehbaz

Travelled with family
Liked: Cleanliness, amenities
The room was clean and staff was very friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shehbaz

Stayed 1 night in Jan 2026

10/10 Excellent

martin

Stayed 2 nights in Jan 2026

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Location is safe, it’s right across from a designer brand mall. But there’s not much else around worth walking to. There’s no keys! So you need to ring a doorbell every time you get back, sometimes it would take several minutes for security to come to the door. We had a balcony over looking the street and the noise was unbearable. I did not get good sleep- max 3-4 hrs a night due to noise level. Water didn’t get hot enough, elevator is small and slow, and no iron or blow dryer! Basic things that should be included were not. I wouldn’t recommend or stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sheetal, trinity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, clean...spacious, friendly and great safe location across the mall.
Stayed 6 nights in Dec 2025

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, room comfort
Great stay , the aparthotel has spacious rooms , very clean and centrally located
Stayed 4 nights in Jan 2026

10/10 Excellent

Arturo, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great location with access to excellent restaurants and shopping areas. The ULIV format is very nice. Good staff as well.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lyne

Stayed 7 nights in Dec 2025

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were clean, and spacious. Small bathroom, but that’s not too bad issue for over all comfortable stay! Very great location.
Stayed 5 nights in Dec 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay here again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mathieu

Travelled with family
Liked: Amenities, property conditions & facilities
Kitchen was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

NIDIA DENICE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe place.
Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessy

Stayed 5 nights in Nov 2025