2/10 Terrible
Victoria
Travelled with group
15 Mar 2026
The owner of this property was extremely inconsiderate. I booked the room several days in advance, and the host even messaged me beforehand confirming that everything was good to go. I asked for a phone number but never received one.
After taking a 10-hour flight to Miami, I landed and started driving to the rental. I kept messaging the host asking for the phone number and additional details. Eventually, someone finally contacted me and informed me that my reservation had been canceled.
I don’t understand how you tell a customer their reservation is canceled that late, especially after confirming everything beforehand. Why wasn’t I informed sooner?
Because it was so last minute, most places were already booked and the remaining options were much more expensive. This situation completely disrupted my vacation plans.
Victoria
Stayed 2 nights in Mar 2026
























