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The Palms Inn & Suites

3.0 star property
Lakefront hotel connected to a shopping centre in Miami with free parking

Photo gallery for The Palms Inn & Suites

Outdoor pool, pool loungers
Creator video
Lobby sitting area
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪16 min walk‬
  • Place, Kendall Soccer Park
    ‪3 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(142 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Miami

At The Palms Inn & Suites, you'll be connected to a shopping centre and 8 km (5 mi) from Dadeland Mall. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute drive of this Kendall hotel include University of Miami and Dolphin Mall.

What's nearby

  • The Palms at Town & Country - 1 min walk - 0.0 km
  • Regal Kendall Village - 16 min walk - 1.4 km
  • Kendall Soccer Park - 3 min drive - 2.0 km
  • Dadeland Mall - 9 min drive - 8.8 km
  • Port of Miami - 26 min drive - 35.6 km

Getting around

  • Miami South Station - 11 min drive
  • Hialeah Market Station - 21 min drive
  • Miami International Airport (MIA) - 31 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Duffy's Sports Grill - ‬3 min drive
  • ‪Dunkin' - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬19 min walk
  • ‪Miller's Ale House - Miami Kendall - ‬6 min walk

About this property

The Palms Inn & Suites

Lakefront hotel connected to a shopping centre in Miami with free parking
The Palms Inn & Suites offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This Miami hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Computer for guest use
  • Fireplace in lobby
  • Lift
  • No smoking on site
The Palms Inn & Suites offers 97 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

Frequently asked questions

Is parking available at The Palms Inn & Suites?

Yep, The Palms Inn & Suites has a free self car park.

Are there any beaches close to The Palms Inn & Suites?

The closest beach to The Palms Inn & Suites is Key Biscayne Beaches (22.8 km).

Does The Palms Inn & Suites have a pool?

The Palms Inn & Suites has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does The Palms Inn & Suites serve breakfast?

You bet, our visitors quite like the free continental breakfast here! Offered daily from 6:30 AM to 9:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Palms Inn & Suites?

No, The Palms Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at The Palms Inn & Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Palms Inn & Suites?

No, only service animals are allowed.

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1078 out of 1791 reviews
Rating 8 - Good. 411 out of 1791 reviews
Rating 6 - Okay. 189 out of 1791 reviews
Rating 4 - Poor. 45 out of 1791 reviews
Rating 2 - Terrible. 68 out of 1791 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025

8/10 Good

Ariel

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our vacation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Helen

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, College Station

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, and very friendly staff!
Stayed 1 night in Nov 2025

8/10 Good

Alexander

Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Javier

Stayed 1 night in Nov 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Christopher, Justin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was not the worst hotel experience we’ve ever had, but it was certainly far from the best. While the room appeared clean at first glance, a closer look told a different story—fixtures like the ceiling sprinkler head were coated in dust and lint. The room was also very poorly lit, making the space feel dim and uninviting. Even more inconvenient was the lack of accessible electrical outlets. The only usable outlet was on the far side of the room several feet from the bed, and the outlet near the entryway sink appeared to be burned out and blackened. For a couple traveling together, having no way to charge a phone on both sides of the bed made things unnecessarily difficult. The remaining outlets were all blocked by heavy furniture, and even the desk area had no available outlet to plug in a laptop—making it impossible to work from the room. Had we checked in earlier in the day, we likely would have requested a refund and looked for another hotel. In contrast, we had a wonderful hotel stay earlier in the week just 20 minutes down the road before heading down the Florida Keys—half the price and twice as nice. Overall, this property needs significant improvements in cleanliness, lighting, and basic guest conveniences.
Stayed 1 night in Nov 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was very mean
Stayed 3 nights in Nov 2025

10/10 Excellent

niurka

Liked: Cleanliness, amenities, property conditions & facilities
Buena higiene, desayuno variado, el personal muy amable y el hotel está situado cerca de restaurantes y bares.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leonardo

Stayed 1 night in Nov 2025

4/10 Poor

Omawattie

Travelled with family
Liked: Cleanliness, amenities
The shower 🚿 the water was very limited I am not sure if that normal or it was only my room.
Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Sep 2025

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities
Endroit agréable, familial, près d’un mall. Jolie vue sur un lac Seul bémol est le signal wifi un peu faible.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean place near everything you need
Stayed 6 nights in Nov 2025

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always nice and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Joyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheila, West Fargo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome. We came earlier than expected and they rushed to get us a room. I loved the smiles we got on the check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean and as always.Juan at the front desk is the best person i have ever encountered in my many years of hotel stays a fantastic employee.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Courteous great staff. Cozy bed. Abundance of towels. Recipe d to friends. Will stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Maria

Liked: Cleanliness
Room was very clean, staff very helpful, breakfast was a nice surprise in terms of variety of items and quality. All in all a good value stay.
Stayed 2 nights in Nov 2025