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DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property

Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Outdoor pool
Creator video - submitted by Kristin Alyssa
Exterior
Penthouse, 4 Bedrooms (Condo) | View from room
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$277
includes taxes & fees
1 June - 2 June

Explore the area

View map
1717 N Bayshore Dr, Miami, FL, 33132
  • Place, Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    ‪8 min walk‬
  • Place, Phillip and Patricia Frost Museum of Science
    ‪12 min walk‬
  • Place, Kaseya Center
    ‪20 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Bay View

7.6 out of 10
Good
(24 reviews)
  • Bay view
  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Double Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Park View and Balcony

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

8.6 out of 10
Excellent
(20 reviews)
  • Bay view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

  • Bay view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Living area

Condo, 1 Bedroom, Kitchen

  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

Condo, 2 Bedrooms

7.8 out of 10
Good
(7 reviews)
  • 149 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

Condo, 2 Bedrooms

  • 149 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Mobility)

  • Bay view
  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Hearing)

  • Bay view
  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Mobility)

  • Bay view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms

Condo, 3 Bedrooms

  • 195 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, 4 Bedrooms (Condo)

Penthouse, 4 Bedrooms (Condo) | View from room

Penthouse, 4 Bedrooms (Condo)

  • Sleeps 8
  • 2 King Beds

View all photos for Room, 2 Double Beds, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Park View

7.6 out of 10
Good
(5 reviews)
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden View Room With Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Garden View Room With Two Double Beds

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and Roll in Shower

  • Sleeps 2

View all photos for Junior King Suite with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Park View and Balcony

  • Sleeps 3

View all photos for Hearing Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Junior King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for Grand King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for One Bedroom King Condo with Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

One Bedroom King Condo with Kitchen and Balcony

  • Sleeps 2

View all photos for Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

  • Sleeps 4

View all photos for Mobility Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and 3X3 Shower

  • Sleeps 2

View all photos for King Room with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Bay View and Balcony

  • Sleeps 2

Two Double Room with Bay View and Balcony

  • Sleeps 5

View all photos for Room, 1 King Bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

7.6 out of 10
Good
(19 reviews)
  • Bay view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(17 reviews)
  • Park view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for King Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Park View and Balcony

  • Sleeps 2

View all photos for Four Bedroom Penthouse Condo

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Four Bedroom Penthouse Condo

  • Sleeps 6

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Miami Marriott Biscayne Bay

Downtown Miami
  • Pool
  • Spa pool
  • Pet-friendly
  • Restaurant
4.4 out of 5, Excellent, 1,148 reviews
The price is NZ$367
includes taxes & fees
26 May - 27 May
Miami Marriott Biscayne Bay

About the area

Miami

DoubleTree by Hilton Grand Hotel Biscayne Bay puts you in the centre of Miami, 1.5 km (0.9 mi) from Kaseya Center and 2.8 km (1.7 mi) from James L. Knight Center. Highlights at this hotel include 7 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include massages and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, marina, gym and sauna. 8500 square feet (790 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of a cruise terminal shuttle. .Sights within a 10-minute drive of this 4-property class Downtown Miami hotel include Port of Miami and Vizcaya Museum and Gardens.

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 8 min walk - 0.7 km
  • Phillip and Patricia Frost Museum of Science - 12 min walk - 1.1 km
  • Kaseya Center - 20 min walk - 1.7 km
  • Downtown Miami Shopping District - 20 min walk - 1.7 km
  • Bayside Marketplace - 4 min drive - 2.1 km

Getting around

  • Adrienne Arsht Center Metromover Station - 5 min walk
  • Hialeah Market Station - 9 min drive
  • Miami International Airport (MIA) - 22 min drive

Restaurants

  • ‪Opera Cafe - ‬2 min walk
  • ‪Casadonna - ‬3 min walk
  • ‪Sky Coffee Buenos Aires - ‬5 min walk
  • ‪Pura Vida - ‬2 min walk
  • ‪Mike's At Venetia - ‬4 min walk

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

DoubleTree by Hilton Grand Hotel Biscayne Bay offers its guests a full-service spa, a marina, and an outdoor pool. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the business-friendly DoubleTree by Hilton Grand Hotel Biscayne Bay. For a fee, parking is available.

This 4-star Miami hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 4 levels
  • 7 dining venues
  • 2 coffee shops
  • Conference rooms
  • 8500 sq ft of conference space
  • 790 sq. m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
DoubleTree by Hilton Grand Hotel Biscayne Bay offers 219 accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 47.99 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 47.99 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biscayne Bay DoubleTree

DoubleTree Biscayne Bay

DoubleTree Grand Biscayne Bay

DoubleTree Hilton Grand Biscayne Bay

DoubleTree Hilton Grand Biscayne Bay Miami

DoubleTree Hilton Grand Hotel Biscayne Bay

DoubleTree Hilton Grand Hotel Biscayne Bay Miami

Hilton Biscayne Bay

Hilton DoubleTree Biscayne Bay

Hotel DoubleTree Grand Biscayne Bay

Doubletree Miami

Doubletree Grand Hotel Biscayne Bay

Doubletree By Hilton Biscayne

DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel

DoubleTree by Hilton Grand Hotel Biscayne Bay Miami

DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Grand Hotel Biscayne Bay?

DoubleTree by Hilton Grand Hotel Biscayne Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Grand Hotel Biscayne Bay?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Grand Hotel Biscayne Bay on 1 Jun 2026 start from NZ$277, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Yep, DoubleTree by Hilton Grand Hotel Biscayne Bay has secured covered valet parking with in/out privileges for USD 47.99 per day.

Are there any beaches close to DoubleTree by Hilton Grand Hotel Biscayne Bay?

The closest beach to DoubleTree by Hilton Grand Hotel Biscayne Bay is Miami Beach Beaches (5.9 km).

Is there a spa on site at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Yep, there is an onsite spa at DoubleTree by Hilton Grand Hotel Biscayne Bay. You'll enjoy services like massages.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay have a pool?

DoubleTree by Hilton Grand Hotel Biscayne Bay has an outdoor pool.

What luxury perks are available at DoubleTree by Hilton Grand Hotel Biscayne Bay?

DoubleTree by Hilton Grand Hotel Biscayne Bay features a full-service spa, an outdoor pool and 7 restaurants.

Is DoubleTree by Hilton Grand Hotel Biscayne Bay family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Grand Hotel Biscayne Bay is a hit with families.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay serve breakfast?

Yep, full breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Grand Hotel Biscayne Bay?

No, DoubleTree by Hilton Grand Hotel Biscayne Bay does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Grand Hotel Biscayne Bay?

No, only service animals are allowed.

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 110 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Javier

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
El personal amable, pero tuvimos que pedir sábanas para cambiar las camas parecian usadas
Stayed 1 night in Feb 2026

6/10 Okay

Daniel

Liked: Cleanliness
Room was great, but we did have to walk a long way with luggage to get to the room.
Stayed 1 night in Feb 2026

10/10 Excellent

Cherry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Jan 2026

4/10 Poor

Vivian

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The only good thing about this hotel was the view. Will never stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Aarushi

Stayed 2 nights in Jan 2026

6/10 Okay

Delmer

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved this hotel nice staff beautiful great location
Stayed 1 night in Jan 2026

2/10 Terrible

Beverly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrival at hotel very confusing, under construction and very poor signage. Very inconvenient arrival to hotel valet and getting to front desk. Room was not ready by check in at 4:00pm, front desk never called to tell us it was ready. 5:00 we went to front desk, room ready they forgot to call. TV did not work, had to call for repair. The room was very strange!! There was a large living room but it had no seating! No decor as far as pictures, etc. I felt as if we were given a room they hadn’t planned on booking. Do not book this hotel. Very old and out dated. No telling how long it’ll be under renovation be side they have a LOT of wirk to do to update it!
No seating in living room
Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Under construction. Poor signage and direction to temporary lobby. Had to come in the loading dock next to the dumpster.
Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Construction noise, no hot water
Stayed 1 night in Jan 2026

4/10 Poor

Robert

Travelled with family
Liked: Amenities
Disliked: Staff & service
Hotel under construction. Difficult to find Difficult to navigate through hotel Broken elevator
Stayed 1 night in Dec 2025

10/10 Excellent

Tamiko

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities
Good experience! Just needs to be updated more. Great people working there and very feeling.
Stayed 1 night in Jan 2026

4/10 Poor

sungdoo

Stayed 1 night in Jan 2026

8/10 Good

Pam

Stayed 2 nights in Jan 2026

4/10 Poor

Dewitt

Stayed 4 nights in Dec 2025

10/10 Excellent

Tianyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes, very courteous and very clean
Stayed 1 night in Jan 2026

6/10 Okay

Katy

Travelled with partner
Liked: Cleanliness, amenities
The facade & lobby are under construction, our driver was unable to find the entrance!! The signage is faint, & next to vibrant signs for the Marriott & Enterprise car rentals, we drove into 3 wrong entrances before being dropped in the street to walk down through the parking garage. The lobby is non existent right now. Once in our room, which is a spacious “junior suite” we had no towels until our 3rd request at 9:40pm. This is a beautiful hotel with lots nearby…. But definitely out of sorts for our 1 night here!
Great balcony view!
Stayed 1 night in Jan 2026

2/10 Terrible

Ruth

Disliked: Cleanliness, amenities, property conditions & facilities
T the hotel was under construction, and it made it hard for the taxi driver to get in as well as for me to find the reception desk and a restaurant to eat when I entered my room. I took off my shoes and sat down, finding that the floors were gritty because of the sheet rock dust and so I went in to take a shower and the shower had no water coming out so it was ok room wasn’t very well maintained and I would not stay there again. I would like a response as to my complaints for the hotel because Hilton has been a good hotel for us in the past and I just wouldn’t want to change. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

10/10 Excellent

Emerson, Eleuthera

Stayed 3 nights in Dec 2025

6/10 Okay

Edel

Travelled with family
Liked: Cleanliness
The hotel was under renovation, which we discovered when we arrived. To park, you have to use the valet parking service, and it's excessively expensive.
Stayed 2 nights in Dec 2025

4/10 Poor

Debrahlee

Travelled with group
Disliked: Staff & service
Staff not friendly, construction zone
Stayed 2 nights in Nov 2025

10/10 Excellent

Erick

Stayed 1 night in Dec 2025