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DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach

4.0 star property
On beach with outdoor pool, near Gilbert Samson Oceanfront Park

Photo gallery for DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach

Outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Terrace/patio
Fridge, microwave, coffee/tea maker, paper towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Hot tub
The current price is NZ$361
includes taxes & fees
15 July - 16 July

Explore the area

Map
17375 Collins Avenue, Sunny Isles Beach, FL, 33160
  • Gilbert Samson Oceanfront Park
    ‪1 min walk‬
  • Aventura Mall
    ‪5 min drive‬
  • Gulfstream Park Racing and Casino
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

7.8 out of 10
Good
(23 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Partial Ocean View

7.2 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Partial Ocean View (Roll-In Shower)

Suite, Multiple Beds, Accessible, Partial Ocean View (Roll-In Shower)

Suite, Multiple Beds, Accessible, Partial Ocean View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Partial Ocean View

8.2 out of 10
Very good
(58 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Double Beds, Balcony, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Balcony, Partial Ocean View

7.6 out of 10
Good
(22 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, Ocean View

7.6 out of 10
Good
(22 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking, Ocean View

Room, Multiple Beds, Non Smoking, Ocean View

Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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4.0 out of 5, Very good, 6,410 reviews
The price is NZ$1,436
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3 July - 4 July
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About the area

Sunny Isles Beach

At DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach, you'll be 0.1 km (0.1 mi) from Gilbert Samson Oceanfront Park and 4 km (2.5 mi) from Aventura Mall. Highlights at this beachfront resort include in-room free WiFi, free high-speed Internet and LCD TVs. .The family restaurant, The View, serves American cuisine and is open for breakfast, lunch and dinner. Wet Bar is the resort's own bar, serving drinks along with lunch. Spend the day at the beach where you'll find cabanas, and enjoy the on-site outdoor swimming pool and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a 24-hour business centre. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Sunny Isles Beach resort include Gulfstream Park Racing and Casino and Hollywood Beach.
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What's nearby

  • Gilbert Samson Oceanfront Park - 1 min walk - 0.0 km
  • Haulover Beach - 4 min drive - 4.0 km
  • Aventura Mall - 5 min drive - 4.7 km
  • Hollywood Beach - 8 min drive - 6.1 km
  • Gulfstream Park Racing and Casino - 8 min drive - 6.7 km

Getting around

  • Aventura Brightline Train Station (AVT) - 7 min drive
  • Miami International Airport (MIA) - 41 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪El Tropico Cuban Cuisine - ‬5 min walk
  • ‪Joe & The Juice - ‬5 min walk
  • ‪Einstein Bros. Bagels - ‬6 min walk

About this property

DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach

On beach with outdoor pool, near Gilbert Samson Oceanfront Park
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach such as an outdoor pool, a 24-hour fitness centre and a hot tub.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sunny Isles Beach resort.

  • 1 building
  • 125 guestrooms or units
  • 27 levels
  • 5667 sq ft of conference space
  • 526 sq. m of conference space
  • Built in 2000
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach offers 125 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Sunny Isles Beach resort provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, German, Italian, Polish, Portuguese, Russian, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market - Starbucks
  • The View
  • Wet Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 5,667 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Full-service spa
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 10 to 20 for children
  • Valet parking fee: USD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Ocean Pnt Rsrt Hotel Miami North Beach
DoubleTree Resort Spa by Hilton Ocean Point N. Miami Beach

Frequently asked questions

What is the cancellation policy at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach?

DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach on 15 Jul 2025 start from NZ$313.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach?

Yep, DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach has valet parking with in/out privileges for USD 40 per day.

Are there any beaches close to DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach?

Yep, DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach is a short 8-minute walk from Sunny Isles Beach Beach. Fun beach activities include snorkelling, waterskiing and body boarding. You can also find boat tours.

Does DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach have a pool?

DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach a romantic place to stay?

1 hot tub and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach.

Is DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach is a hit with families.

Does DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach serve breakfast?

You bet, cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach?

No, DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach?

No, only service animals are allowed.

DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 416 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 108 out of 1004 reviews
Rating 2 - Terrible. 110 out of 1004 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandr

Stayed 6 nights in Mar 2025

2/10 Terrible

Serafim

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service and conditions
Stayed 1 night in Mar 2025

4/10 Poor

Leah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC broke twice during our stay, our refrigerator leaked 24/7 all over the kitchen and staff was not able to fix, our only towel rack in the bathroom was literally hanging out of the wall, the shower plexiglass window was loose and taped up, our room phone did not work at all. The room was large but very outdated and dirty-dust everywhere, none of the appliances cleaned or wiped down, finger prints on the windows and doors. We paid for full ocean view but only got partial. I showed them my booking confirmation of full ocean view and they said they could not switch our room as the hotel was totally booked, however it did not seem booked up or even crowded. The beach towels they provide are smaller and thinner then bath towels. The beach loungers had burn holes and rips in the fabric and were very uncomfortable. You also had to pay extra for an umbrella if you wanted any shade. However, they wouldn’t allow umbrellas two of the days we were there due to “high winds” yet both resorts on each side of us had them up the entire two days. I wouldn’t go back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rakeeda

Stayed 3 nights in Mar 2025

10/10 Excellent

Vanith, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and facilities just for my liking
Stayed 4 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Mar 2025

10/10 Excellent

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. I came for a short stay but the hotel staff were very welcoming, the young lady who checked me and my family in was so sweet I can't remember her name but she was amazing and very helpful. The beach staff AMAZING "if I can give them 10 stars" I would because we had a baby and we asked a lot of them and they never complained and always helped with open arms we really appreciated them. Thanks again to all hotel staff especially to "who checked us in as well as the beach staff" very well mannered!
Stayed 3 nights in Mar 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family trip

The staff was nice! The rooms were comfortable and clean. Access to the beach was excellent with a ramp for those who need it. Additional charge for umbrellas and parking.
Stayed 4 nights in Mar 2025

6/10 Okay

Derek J

Travelled with family
Disliked: Property conditions & facilities
While we appreciated being given a renovated room when we checked in after specifically asking, it was unfortunate that the room was in poor condition… the carpet was in real need of a deep cleaning. I was very surprised that a room would be provided in that condition. There was staining in every area of the room. When we checked in the A/C system was out. 1/2 credit was given for the first night, which was appreciated. 2 nights into our stay we still needed maintenance to come up to fix the A/C compressor to get our room properly cooled. The view and layout from our 2 bd accommodation was fantastic. Cleanliness was the disappointment. The location was good, we wouldn’t stay there again due to the unknown room condition we’d be getting.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Staff & service, amenities
Very disappointed that after so many years of going here I was over charged! I’m noticing my bill I was over charged for food I didn’t eat there and parking my car never stayed over night!!! Yet the manager didn’t even try to help remove those fees. Will probably contact my bank.
Stayed 2 nights in Mar 2025

8/10 Good

Irina

Stayed 4 nights in Mar 2025

10/10 Excellent

Brenda

Stayed 2 nights in Mar 2025

2/10 Terrible

Joseph

Travelled with partner
Nobody speaks English, service was horrible, food wasn’t eatable
Stayed 4 nights in Feb 2025

4/10 Poor

Martin P.

Travelled with family
Disliked: Staff & service, property conditions & facilities
After sending me to the 21st floor with all my luggage, I found I was assigned the wrong room: only 1 bed instead of 2. The front desk took almost 30 minutes to find the room I booked. One of the elevators was constantly wonky, requiring multiple door openings and closings to get it to move. Mattress was tired and soft.
Stayed 2 nights in Mar 2025

4/10 Poor

MARIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

The hall was under painting, odor and noise was a great problem. AC didn’t work properly
Stayed 1 night in Mar 2025

10/10 Excellent

Adessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and awesome room. Easy to walk around and beach access
Stayed 1 night in Mar 2025

10/10 Excellent

Lady

Stayed 1 night in Feb 2025

2/10 Terrible

Gina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was AWFUL! We had booked a suite for 5 adult women. All arrived from different states to find out they cancelled our room!! Apparently there was a flood. I was NEVER NOTIFIED! after over an hour we were put in a room lesser quality than steerage!! 2 small beds, dirty, cracked tiled, smelled awful- the elevators weren’t working properly. 2 months of my friends canceled because there was no room for them. The pool was filthy - hot tubs didn’t work! There was barely anyone to speak to and get a straight answer from. My entire trip should have been refunded !!!! It was one of the WORST experiences I’ve had!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Boruch shea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Jacqueline, Summerville

Travelled with partner
Disliked: Staff & service
It’s in a good spot off of the beach with easy access to shops and restaurants.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marius, Burr Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Nive clean, great location
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

German

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The courtain of the room I booked didn't work, so I had all the full sunlight early morning every day, really annoying! I complained about this situation twice at the frontdesk, their answer was: "we wont fix it, and we won't change your room". They didn't care at all about this situation. The facilities are old, they charge you for everything, and the staff is not very friendly, with the exception of the guys from the valet parking, who were amazing. For the rates they have, I'd consider another option in the future. First time at this hotel, last time.