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Grand Beach Hotel

4.0 star property
On beach with 3 outdoor pools, near Miami Beach Boardwalk

Photo gallery for Grand Beach Hotel

Egyptian cotton sheets, premium bedding, down duvets, minibar
View from room
On the beach, white sand, beach cabanas, sun-loungers
3 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Room service
The current price is NZ$472
includes taxes & fees
29 May - 30 May

Explore the area

Map
4835 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    ‪10 min walk‬
  • Miami Beach Boardwalk
    ‪4 min drive‬
  • Miami Beach Convention Center
    ‪6 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Bay View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Queen Bed with Sofa bed, Accessible, Bay View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Bay Front)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Queen Bed with Sofa bed, Accessible (Bay Front)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Pool View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Queen Bed with Sofa bed, Accessible, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - king
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - king
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Suite, 1 Bedroom, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed - double
Separate bedroom
Premium bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Partial Ocean View

View from room

Suite, 2 Double Beds, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 2 Double Beds, Oceanfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed with Sofa bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Bay Front)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed with Sofa bed (Bay Front)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 2 Bedrooms, Oceanfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite, 2 Bedrooms (Bay Front)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 2 Bedrooms (Bay Front)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • Bay view
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Bay View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 2 Double Beds, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Bay Front)

View from room

Suite, 2 Double Beds (Bay Front)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
  • Bay view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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Grand Beach Hotel Surfside

Surfside
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
3.9 out of 5, Good, 1,006 reviews
The price is NZ$643
includes taxes & fees
27 May - 28 May
Grand Beach Hotel Surfside

About the area

Miami Beach

At Grand Beach Hotel you'll be 2.7 km (1.7 mi) from Miami Beach Boardwalk and 0.9 km (0.5 mi) from Fontainebleau. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 bars/lounges and a restaurant. .The restaurant, Chez Gaston, is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the 2 hot tubs and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .This 4-property class Mid Beach hotel is 3.5 km (2.1 mi) from Collins Avenue Shopping Area and 3.9 km (2.4 mi) from Miami Beach Convention Center.

What's nearby

  • Fontainebleau - 10 min walk - 0.9 km
  • Miami Beach Boardwalk - 4 min drive - 3.4 km
  • Collins Avenue Shopping Area - 5 min drive - 4.0 km
  • Miami Beach Convention Center - 6 min drive - 4.6 km
  • Lincoln Road Mall - 7 min drive - 5.7 km

Getting around

  • Eleventh Street Metromover Station - 12 min drive
  • Hialeah Market Station - 15 min drive
  • Miami International Airport (MIA) - 22 min drive

Restaurants

  • ‪Liv - ‬12 min walk
  • ‪Soho Beach House - ‬14 min walk
  • ‪Eden Roc Resort Miami Beach - ‬8 min walk
  • ‪Cecconi's Miami - ‬14 min walk
  • ‪Bleau Bar - ‬10 min walk

About this property

Grand Beach Hotel

On beach with 3 outdoor pools, near Miami Beach Boardwalk
Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Grand Beach Hotel and enjoy amenities such as a 24-hour fitness centre.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a garden and a terrace. For a fee, parking is available.

This 4-star Miami Beach hotel is smoke free.

  • 1 building
  • 430 guestrooms or units
  • 20 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2009
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Grand Beach Hotel offers 430 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, bathrobes and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Russian, Spanish

Similar properties

Exterior

Fontainebleau Miami Beach

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 6,101 reviews
The price is NZ$695
includes taxes & fees
15 May - 16 May
Fontainebleau Miami Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chez Gaston

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Designer stores
  • Library
  • Playground

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Resort fee: USD 66.12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beach Grand Hotel
Grand Beach
Grand Beach Hotel
Grand Beach Hotel Miami Beach
Grand Beach Miami Beach
Grand Beach Hotel Hotel
Grand Beach Hotel Miami Beach
Grand Beach Hotel Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at Grand Beach Hotel?

Grand Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Beach Hotel?

As of 14 May 2025, prices found for a 1-night stay for 2 adults at Grand Beach Hotel on 29 May 2025 start from NZ$360.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Beach Hotel?

Yep, Grand Beach Hotel has valet parking with in/out privileges for USD 49 per night.

Are there any beaches close to Grand Beach Hotel?

Yep, Grand Beach Hotel is on Miami Beach Beaches, which hotel guests give top marks. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Grand Beach Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Grand Beach Hotel have a pool?

Yep, and guests love it! Grand Beach Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Beach Hotel?

Grand Beach Hotel features 3 outdoor pools, 2 hot tubs and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Beach Hotel a romantic place to stay?

Beach cabanas and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Beach Hotel.

Is Grand Beach Hotel family-friendly?

You bet! With amenities such as a playground and 3 outdoor pools, as well as travel cots in the guestrooms, it's no surprise that Grand Beach Hotel is a hit with families.

Is there a free airport shuttle available at Grand Beach Hotel?

No, Grand Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Beach Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Beach Hotel?

Dogs are welcome at Grand Beach Hotel, with dog exercise areas on offer.

Grand Beach Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 619 out of 1183 reviews
Rating 8 - Good. 203 out of 1183 reviews
Rating 6 - Okay. 156 out of 1183 reviews
Rating 4 - Poor. 89 out of 1183 reviews
Rating 2 - Terrible. 116 out of 1183 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rivky

Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and friendly.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Yisrael

Stayed 1 night in Feb 2025

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Feb 2025

2/10 Terrible

Zerick

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deba deba deba deba deeeee
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Patience needed :)

The rooms and pool area and gym are all great - no complaints. The only snag is the elevators - always one or two out of service. And staff constantly use the guest elevators ( presumably the one service elevator too slow). Net result is a lot of waiting - and on holiday, time is precious.
Stayed 8 nights in Jan 2025

6/10 Okay

steven, Rye

Business traveller
Liked: Staff & service, amenities
Elevators very poor. 1 or 2 out of 4 working. Often took 5 to 10 mins to get to/from room on 10th floor.
Stayed 3 nights in Jan 2025

8/10 Good

Iskui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. Loved being walking distance to the beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around, amazing experience! Would definitely recommend, and had next to nothing bad to say about this property! Will probably be back someday.
Stayed 1 night in Jan 2025

8/10 Good

Michelle, miami

Liked: Staff & service, amenities
This property is very nice and everything is pink. Billing everything to my room was very pricey and resort fees but this Miami beach should be expected. I really enjoyed my stay. I really like that your can text the front desk at anytime for your convenience
Stayed 2 nights in Jan 2025

2/10 Terrible

Annie

Bathroom door didn’t lock. Wasn’t as clean as expected. Cleaning opened our door when we asked for privacy before check out time.
Stayed 1 night in Jan 2025

6/10 Okay

Sofiya

Travelled with group
Disliked: Property conditions & facilities
Best for short term stay/business. Not much to do on property , small pool area
Stayed 4 nights in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we had some issues with service - provided only 2 new clean towels daily for a suite room with 4 girls and waited over an hour for them to arrive, tvs did not have streaming and live channels constantly glitched, one elevator was down and elevators were slow, lunch at the restaurant by the pool took over an hour for us to get our salads! I know these experiences may be bad luck, but it really dampened our stay which is so sad because the hotel was aesthetically so cute for a girls trip!
Stayed 4 nights in Jan 2025

8/10 Good

Elya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Orly

Stayed 3 nights in Jan 2025

2/10 Terrible

adam

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Unsafe!

Don't stay here if you care about your family's safety. We stayed with our ten year old daughter. We all went up to the sunset pool to watch the sunset. Both me and my daughter were electrocuted by one of the covered lamps that are all around the property. It was so strong that it left a mark on my daughter and I can still feel the pain in my hand. I have epilepsy and getting shocked could cause a major seizure and kill me. I reported all of this to Kristina the manager. She filled out an incident report and said she would get back to me in a few days after their investigation. Well I never heard back. I even tried calling and they said they would get back to me. Since they don't care at all about their guests safety now I am contacting a lawyer.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on the beach with lounge chair and towel access. This is our go to hotel when in Miami. Very clean and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

motty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful cozy relaxing. Lobby area is spacious and lovely to lounge around.service is very friendly and
Stayed 2 nights in Jan 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service!!! Most beautiful hotel and stunning view!!
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The air conditioning was malfunctioning in our room. Maintenance fixed the heat but controls weren't working.
Stayed 3 nights in Dec 2024