2/10 Terrible
Galina
Travelled with family
15 Sept 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing Stay – Not Worth the Price
This hotel was nothing like I expected, especially for nearly $300 per night. I anticipated at least a touch of luxury, but the experience was far from it.
Room & Noise: The front desk promised a “nice room away from construction,” yet my balcony looked directly onto the construction site. The next morning the loud noise made it impossible to enjoy the balcony. The room itself was small, the shower head was poorly designed and sprayed water everywhere, and the liquid soap dispenser in the bathroom was completely empty—a basic detail that should never be overlooked at this price point.
Pool & Spa: The pool experience was equally frustrating. To get a pool or lounge chair towel you must exchange a card and return it or be charged $15—very inconvenient, and you can’t bring the towel to your room. Staff never explained that there were separate lounge chair towels, so at first I avoided the chairs thinking they were wet, only to see other guests using the towels I didn’t know were available. The sauna is tucked in a tiny closet on the third floor while the pool sits on the first, and you must walk through the parking lot to get there. No side tables by the lounge chairs, and an outdoor shower is awkwardly placed right next to the hot tub.
The hotel’s design and amenities feel poorly planned and far from upscale. Considering the price, I expected comfort and thoughtful details, but instead found inconvenience at every turn. I will not return and cannot recommend this property.
Galina
Stayed 1 night in Sep 2025
