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Mondrian South Beach

4.5 star property
Bayside hotel with marina and full-service spa

Photo gallery for Mondrian South Beach

Outdoor pool, open noon to 6:00 PM, pool cabanas (surcharge)
Egyptian cotton sheets, premium bedding, down duvets, minibar
Bar (on property)
Lobby
Suite, Tower

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$406
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
1100 West Ave, Miami Beach, FL, 33139
  • Place, Collins Avenue Shopping Area
    ‪13 min walk‬
  • Place, Ocean Drive
    ‪14 min walk‬
  • Place, Port of Miami
    ‪6 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, Bay View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Studio Suite, Bay View

7.8 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Down duvet
Egyptian cotton bed sheets
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Studio Suite

7.8 out of 10
Good
(66 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, Balcony, Bay View

Deluxe Studio Suite, Balcony, Bay View

Deluxe Studio Suite, Balcony, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Down duvet
Egyptian cotton bed sheets
  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(19 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Down duvet
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Balcony, Bay View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Studio, Balcony, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 Bedroom, Balcony, City View (2 Double Beds)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Double Room, 1 Bedroom, Balcony, City View (2 Double Beds)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 71 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Balcony, Bay View

7.8 out of 10
Good
(10 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Down duvet
  • 78 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Bay View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 78 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Bay View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 2 Bedrooms, Balcony, Bay View

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 118 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Studio Suite, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, 2 Double Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
  • 135 sq m
  • Bay view
  • Sleeps 4
  • 2 King Beds

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About the area

Miami Beach

A luxury stay in the heart of Miami Beach awaits you at Mondrian South Beach. Within just a 15-minute stroll, you'll find popular places like Collins Avenue Shopping Area and Lincoln Road Mall. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Baia Beach Club, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the marina, 24-hour gym, pool cabanas and pool loungers. 2315 square feet (215 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, massage/treatment rooms and free use of bicycles. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4.5-property class South Beach hotel include Ocean Drive and Art Deco Historic District.

What's nearby

  • Collins Avenue Shopping Area - 13 min walk - 1.1 km
  • Lincoln Road Mall - 14 min walk - 1.2 km
  • Ocean Drive - 14 min walk - 1.2 km
  • Miami Beach Convention Center - 3 min drive - 2.4 km
  • Port of Miami - 6 min drive - 5.9 km

Getting around

  • Bicentennial Park Metromover Station - 7 min drive
  • Hialeah Market Station - 15 min drive
  • Miami International Airport (MIA) - 17 min drive

Restaurants

  • ‪Pura Vida Miami - ‬3 min walk
  • ‪Oliver's Bistro - ‬3 min walk
  • ‪Mondrian Caffe - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Mr. Baguette - ‬3 min walk

About this property

Mondrian South Beach

Bayside hotel with marina and full-service spa
Mondrian South Beach offers its guests a full-service spa, a marina, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 2315 square feet (215 square metres) and includes conference space. A health club, a terrace, and multilingual staff are also featured at the luxury Mondrian South Beach. Parking is available for a fee.

This Art Deco Miami Beach hotel is smoke free.

  • 1 building
  • 270 guestrooms or units
  • 17 levels
  • Conference rooms
  • 2315 sq ft of conference space
  • 215 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mondrian South Beach offers 270 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured valet parking on site (USD 59.92 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Baia Beach Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Personal motorised watercraft
  • Rowing/canoeing

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,315 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 100 per stay)
  • Weight limit: 20 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25.00 for adults and from USD 25.00 for children
  • Valet parking fee: USD 59.92 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from noon to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mondrian
Mondrian Hotel
Mondrian Hotel Beach South
Mondrian South Beach
Mondrian Miami Beach
Mondrian Miami Hotel Beach
Mondrian South Beach Hotel
Mondrian Miami Beach
Mondrian South Beach Hotel Miami Beach
Mondrian Miami Hotel Beach
Mondrian South Beach Hotel
Mondrian South Beach Miami Beach
Mondrian South Beach Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at Mondrian South Beach?

Mondrian South Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mondrian South Beach?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Mondrian South Beach on 23 Nov 2025 start from NZ$316.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mondrian South Beach?

Yep, Mondrian South Beach has secured valet parking with in/out privileges for USD 59.92 per night.

Are there any beaches close to Mondrian South Beach?

Yep, Mondrian South Beach is a short 16-minute walk from Miami Beach Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Mondrian South Beach?

Yep, there is an onsite spa at Mondrian South Beach. You'll enjoy services like massages.

Does Mondrian South Beach have a pool?

Yep, and guests love it! Mondrian South Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open noon to 6:00 PM.

What luxury perks are available at Mondrian South Beach?

Mondrian South Beach features a full-service spa, a health club and an outdoor pool.

What makes Mondrian South Beach a romantic place to stay?

Couples spa treatments and poolside dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mondrian South Beach.

Is Mondrian South Beach family-friendly?

You bet! With amenities such as laundry facilities, free bike rentals and an outdoor pool, it's no surprise that Mondrian South Beach is a hit with families.

Does Mondrian South Beach serve breakfast?

Yep, continental breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mondrian South Beach?

No, Mondrian South Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Mondrian South Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mondrian South Beach?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Mondrian South Beach Reviews

7.8

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1222 out of 2461 reviews
Rating 8 - Good. 424 out of 2461 reviews
Rating 6 - Okay. 361 out of 2461 reviews
Rating 4 - Poor. 206 out of 2461 reviews
Rating 2 - Terrible. 248 out of 2461 reviews

Reviews

10/10 Excellent

Mariama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

8/10 Good

KARISHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay! The hotel restaurant was amazing! Good vibes and nice rooms!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tanaysha

Liked: Cleanliness, staff & service, room comfort
Was nice , I didn’t like that we had to pay $75 for early check in . Other than that it was cool
Stayed 2 nights in Jul 2025

6/10 Okay

William

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jorge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We did not like the enviroment at the hotel, it was very sketchy plus the TV at the room did not work, and you could also the that the bottom of the balconies hadnt been painted in a while so it gives the look that it’s bad
Stayed 1 night in Jul 2025

2/10 Terrible

Klaus

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at the Mondrian Hotel in Miami! The room was spacious, very clean, and included a convenient kitchenette—perfect for quick meals or snacks. The location was ideal, with a Whole Foods and plenty of great restaurants just a short walk away. The staff were exceptionally friendly and helpful throughout our stay, and the gym was clean, well-equipped, and a great bonus. The only minor issue was that the carpet could have used a quick vacuum during our stay, but it was such a small detail that it didn’t take away from the overall experience. All in all, a fantastic hotel with great service and amenities. I’d definitely return!
Stayed 7 nights in Jul 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thank you!
Stayed 5 nights in Jul 2025

10/10 Excellent

Amina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was so smooth and quick and easy
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here...all the staff were wonderful to us. Pool is gorgeous. Food and drinks are amazing. Room views are to die for!
Stayed 6 nights in Jul 2025

4/10 Poor

Leslie

Disliked: Staff & service
The hotel overall didn’t meet the expectations. The food menu was limited. I called down 3 times for help & nobody came our room didn’t have light.. I won’t be coming back I was disappointed
Stayed 2 nights in Jul 2025

4/10 Poor

Luis

Stayed 2 nights in Jul 2025

2/10 Terrible

Christine A

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was DIRTY! The water pressure was extremely low, honestly this property needs to be closed for renovation. There was a few nice staff members.
“Kitchen sink”
“Stove”
Balcony
Balcony
Stayed 3 nights in Jul 2025

10/10 Excellent

Egypt

Stayed 4 nights in Jul 2025

2/10 Terrible

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First, We got stock in the elevator with an employee. When they finally got us out, they apologized, asked me for a report and offered me to take care of my bill at the pool. At the time of check out, I mentioned it to the lady at the front desk, she went to back and came back and said that they had spoke with the team that got us out of the elevator and they said they had never offer me that. Practically, she told me I was a liar. Also, very rude bartender at the pool and I had to go to the restaurant to pick up the room service. I went there to celebrate my anniversary and it was a total disappointment.
Stayed 1 night in Jul 2025

6/10 Okay

Loren, Newton

Business traveller
Liked: Cleanliness, staff & service, amenities
Needs a room renovation. Value for resort fee is questionable
Stayed 1 night in Jul 2025

2/10 Terrible

Anna

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This is probably one of the worse places we’ve ever stayed . Not only wasn’t there any hospitality , the staff was extremely rude! The aesthetics were nice and the pool was the highlight . But be prepared to have a huge deposit hold on your credit card .
Stayed 3 nights in Jul 2025

10/10 Excellent

Nakita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Great comfortable stay And the food was amazing!
Stayed 3 nights in Jul 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, room comfort
Dotty
Stayed 3 nights in Jul 2025

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
When we first got there they had checked us in and asked for a $1300 hold for anything that needed to be charged for damages and for their amenities. That was not previously disclosed when booking but aside from that with the amount we were paying and we stayed for a week there was no housekeeping the entire time we were there. We had to keep asking the front desk for towels and toilet paper. Regarding to the amenities that they charge $300 which included pool side service, we barely got any assistance, no one came over to give us menus or ask if we wanted anything to drink. The amenities also included parasailing and paddle boarding which every time we called to schedule a time they would tell us there was no possibility to schedule due to one thing or another like high winds or rain which we did not get any rain. They also would make an excuse that there was maintenance being done or there were no charter to take us on whatever day it was we would call. I am just upset because it was something we were looking forward to and wanted to take advantage of as it was included in the $300 fee and we did not get the chance to do it. The restaurant inside had weird hours for food and made no sense Overall I am just very disappointed in the stay. I expected more accommodation especially with the money we were spending.
Stayed 7 nights in Jul 2025

10/10 Excellent

Alejandra

Stayed 3 nights in Jul 2025