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The Altair Hotel Bay Harbor

4.0 star property
Luxury hotel with fitness centre and rooftop terrace

Photo gallery for The Altair Hotel Bay Harbor

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Lobby sitting area
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Hot tub
  • Laundry
The current price is NZ$555
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
9540 West Bay Harbor Drive, Bay Harbor Islands, FL, 33154
  • Place, Bal Harbour Shops
    ‪13 min walk‬
  • Place, Bal Harbour Beach
    ‪16 min walk‬
  • Place, Surfside Beach
    ‪16 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Balcony (Water View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Queen Beds, Balcony (Water View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Balcony, Corner (Deluxe)

55-inch flat-screen TV with satellite channels, TV

Grand Suite, 1 King Bed, Balcony, Corner (Deluxe)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

55-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe King Room with Balcony

8.0 out of 10
Very good
(15 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Balcony (Water View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Mobility Accessible, Balcony (Water View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 35 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Water View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Balcony (Water View)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible, Balcony (King)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Mobility Accessible, Balcony (King)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony (Water View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Multiple Beds, Balcony (Water View)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 70 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Grand Suite, Multiple Beds, Balcony, Corner (Deluxe)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Suite, Multiple Beds, Balcony, Corner (Deluxe)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 70 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, Multiple Beds, Balcony, Corner (Deluxe, Water View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Suite, Multiple Beds, Balcony, Corner (Deluxe, Water View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 2 Queen Beds (Water View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 33 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Balcony, Corner (Deluxe, Water View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Suite, 1 King Bed, Balcony, Corner (Deluxe, Water View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 62 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

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About the area

Bay Harbor Islands

A luxury stay in Bay Harbor Islands awaits you at The Altair Hotel Bay Harbor. Within a 20-minute stroll, you'll find Bal Harbour Shops and Bal Harbour Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and Access to hot tub. .The restaurant, OVO Restaurant, serves kosher dishes. Enjoy the gym and pool loungers as well as access to bike hire and hiking/biking trails. Additionally, you'll find free Wi-Fi in public areas, a rooftop terrace and concierge services. There's also valet parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 4-property class Bay Harbor Islands hotel include Normandy Shores Golf Club and Aventura Mall.

What's nearby

  • Bal Harbour Shops - 13 min walk - 1.2 km
  • Bal Harbour Beach - 16 min walk - 1.4 km
  • Surfside Beach - 16 min walk - 1.4 km
  • Aventura Mall - 14 min drive - 12.1 km
  • Miami Beach Convention Center - 16 min drive - 11.5 km

Getting around

  • Miami Golden Glades Station - 14 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 33 min drive

Restaurants

  • ‪Pura Vida Miami - ‬6 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Flanigan's Seafood Bar and Grill - ‬15 min walk
  • ‪Coffee Break Enjoy - ‬2 min walk
  • ‪Makoto - ‬18 min walk

About this property

The Altair Hotel Bay Harbor

Luxury hotel with fitness centre and rooftop terrace
There's a restaurant on site. WiFi is free in public spaces. The Altair Hotel Bay Harbor offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A rooftop terrace, a library, and multilingual staff are also featured at the luxury The Altair Hotel Bay Harbor. For a fee, parking is available.

This 4-star Bay Harbor Islands hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 7 levels
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
The Altair Hotel Bay Harbor offers 116 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes and hairdryers.

This Bay Harbor Islands hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Similar properties

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Grand Beach Hotel Bay Harbor
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  • Hot tub
  • Breakfast included
  • Free WiFi
4.1 out of 5, Very good, 1,002 reviews
The price is NZ$399
includes taxes & fees
30 Oct - 31 Oct
Grand Beach Hotel Bay Harbor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Valet parking on site (USD 38 per day; includes in/out privileges)

Food and drink

  • A restaurant

Restaurants on site

  • OVO Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (46 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRYP Wyndham Miami Bay Harbor Hotel Bay Harbor Islands
TRYP Wyndham Miami Bay Harbor Hotel
TRYP Wyndham Miami Bay Harbor Bay Harbor Islands
TRYP Wyndham Miami Bay Harbor
The Altair Bay Harbor
TRYP by Wyndham Miami Bay Harbor
The Altair Hotel Bay Harbor Hotel
The Altair Hotel Bay Harbor Bay Harbor Islands
The Altair Hotel Bay Harbor Hotel Bay Harbor Islands

Frequently asked questions

What is the cancellation policy at The Altair Hotel Bay Harbor?

The Altair Hotel Bay Harbor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Altair Hotel Bay Harbor?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at The Altair Hotel Bay Harbor on 23 Nov 2025 start from NZ$457.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Altair Hotel Bay Harbor?

Yep, The Altair Hotel Bay Harbor has valet parking with in/out privileges for USD 38.00 per day.

Are there any beaches close to The Altair Hotel Bay Harbor?

Yep, The Altair Hotel Bay Harbor is a short 16-minute walk from Surfside Beach.

Does The Altair Hotel Bay Harbor have a pool?

The Altair Hotel Bay Harbor has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes The Altair Hotel Bay Harbor a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Altair Hotel Bay Harbor.

Is The Altair Hotel Bay Harbor family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Altair Hotel Bay Harbor is a hit with families.

Is there a free airport shuttle available at The Altair Hotel Bay Harbor?

No, The Altair Hotel Bay Harbor does not offer an airport shuttle service.

Is there a bar or restaurant at The Altair Hotel Bay Harbor?

Yep, you can grab a meal at The Altair Hotel Bay Harbor's onsite restaurant that serves kosher dishes.

What time are check-in & check-out at The Altair Hotel Bay Harbor?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

The Altair Hotel Bay Harbor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 857 reviews
Rating 8 - Good. 191 out of 857 reviews
Rating 6 - Okay. 64 out of 857 reviews
Rating 4 - Poor. 37 out of 857 reviews
Rating 2 - Terrible. 36 out of 857 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Abraham

Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Viaje para ver a Cold Play

Volvería repetir este hotel!! Muy confortable, súper seguro y en un perfecto lugar!! Una experiencia única de compartir con población judía!! Volveremos!!
Stayed 4 nights in Jul 2025

10/10 Excellent

ilan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey good attention
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Cj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ilan

Stayed 1 night in Jul 2025

10/10 Excellent

dovid

Liked: Cleanliness, staff & service, property conditions & facilities
it was very nice we really enjoyed every minute the cleanliness the staff were amazing and made our vacation a hit. we were disappointed about Shabbat that we weren't told by reaerations that we will have to eat in the meat bar. it was really hard for us to walk and have so many people owning the hotel and pushing us away when we paid full price.
Stayed 6 nights in Jun 2025

10/10 Excellent

EDWARD

Stayed 3 nights in Jun 2025

6/10 Okay

Maria, New York

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property has many issues, you can not use the pool early in the morning because women and men are separate with different hours.YOU HAVE TO WAIT UNTIL 10 o clock to go quit h your husband . During Shabbat day you don’t have coffe ( there is no information about that). The gym smel food all the time . The hotel is perfectly located but with a lot of information that not appear in the web site.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Kalmen

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
No wheelchair accessible rooms
Stayed 2 nights in Jun 2025

8/10 Good

Tsipora Rochel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Yisroel m

Travelled with family, Business traveller
Disliked: Amenities
Horrible customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

This hotel is just amazing! We had an awesome time there. From the included breakfast to the very well appointed room and everything in between, this was just an incredible way to spend our vacation. I would go here over and over it was so good. Staff was helpful, but not in your face. They have great amenities as well. Highly recommend.
Stayed 3 nights in Jun 2025

6/10 Okay

Craig

Travelled with group
Liked: Property conditions & facilities
Room service was terrible they never answered the phone I spoke with manager and she didn’t feel sorry about not answering and gave excuses. The pool had limited seating not many umbrellas, was charged more than when I booked the room so idk why that occurred and they didn’t care.
Stayed 2 nights in Jun 2025

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small boutique catering to the visitor
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexa

Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Location. Service. Room. All very good.
Stayed 5 nights in May 2025

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and very nice staff great service!
Stayed 3 nights in May 2025

10/10 Excellent

Vladislav, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing kosher food.
Stayed 4 nights in May 2025

2/10 Terrible

rebecca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst stays I have ever experienced. First of all, you absolutely need to post on your listings that you cater to the Jewish community! This is a must! Why is this important? Because this hotel has many rules that are Jewish faith focused, for example, elevators do not work during "shabbat" which is Friday- Saturday, designated swimming hours for men and women, and special bathing tools in the bathroom. This was never disclosed. Additionally, my husband and I were trying to console my son around 9:30/10pm and our neighbor hit the wall very loudly multiple times because we were being "loud". We were simply being normal and speaking in a normal tone, but I believe that the strictness of the guest's religion caused this person to act out and then scare my entire family. Here is a list of additional opportunities for this hotel: -No hot water in the shower - Carpet very dirty and stained - Cannot adjust thermostat, was freezing entire stay - In the Expedia listing, it states that the water bottles in the room are part of the resort fees, however when you get there, the bottles state they are $8 additional The only thing that went well was that the staff at the front desk were very nice and helpful.
Stayed 1 night in May 2025

6/10 Okay

Rhode Armelle

Liked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Chaya

Liked: Staff & service
Stayed 3 nights in May 2025