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Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

5.0 star property
Luxury hotel connected to the convention centre in Milan with 2 restaurants

Photo gallery for Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Exterior
View from room
Lobby
Terrace/patio
Royal Suite, 4 Bedrooms (Turkish bath, View)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
The current price is NZ$741
includes taxes & fees
20 July - 21 July

Explore the area

Map
Piazza Duca D Aosta 9, Milan, MI, 20124
  • Corso Buenos Aires
    ‪12 min walk‬
  • Piazza del Duomo
    ‪5 min drive‬
  • Cathedral of Milan
    ‪5 min drive‬
  • Milan (LIN-Linate)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (View)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Non Smoking (View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Double Bed

1 bedroom, premium bedding, down duvets, minibar

Signature Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 120 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 95 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (View)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 Double Bed (View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Panoramic Suite, 1 Double Bed, Non Smoking (View)

View from room

Panoramic Suite, 1 Double Bed, Non Smoking (View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Royal Suite, 4 Bedrooms (Turkish bath, View)

Royal Suite, 4 Bedrooms (Turkish bath, View) | Living room

Royal Suite, 4 Bedrooms (Turkish bath, View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 950 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

View from room

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

Room, 1 King Bed, Non Smoking (View)

Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, Non Smoking (View)

Panoramic Suite, 1 King Bed, Non Smoking (View)

Panoramic Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Signature Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Milan

You'll be connected to the convention centre at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan, and within just a 15-minute stroll of popular places like Piazza della Repubblica and Corso Buenos Aires. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and steam room. Terrazza Gallia Bar serves Mediterranean cuisine and is open for lunch and dinner. Gallia Lounge & Bar is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam and sauna. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 5-property class Central Station hotel include Via Montenapoleone Fashion District and Teatro alla Scala.

What's nearby

  • Corso Buenos Aires - 12 min walk - 1.1 km
  • Teatro alla Scala - 4 min drive - 2.9 km
  • Galleria Vittorio Emanuele II - 5 min drive - 2.9 km
  • Piazza del Duomo - 5 min drive - 3.5 km
  • Cathedral of Milan - 5 min drive - 3.5 km

Getting around

  • Milan (XIK-Centrale Rail Station) - 1 min walk
  • Central Station - 1 min walk
  • Linate Airport (LIN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Bistrot Stazione Milano Centrale - ‬4 min walk
  • ‪Rossopomodoro Milano Centrale FS - ‬4 min walk
  • ‪Panino Giusto - ‬4 min walk
  • ‪Caffè Napoli - ‬5 min walk

About this property

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Luxury hotel connected to the convention centre in Milan with 2 restaurants
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a rooftop terrace, and a library are also featured at the luxury Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. For a fee, parking is available.

This Belle Époque Milan hotel is smoke free.

  • 235 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 1700 sq. m of conference space
  • Built in 1927
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan offers 235 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Milan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Japanese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 50 per night; includes in/out privileges)
  • Valet parking on site (EUR 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 45 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Gallia Lounge & Bar
  • Gallia Restaurant
  • Terrazza Gallia
  • Terrazza Gallia Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf lessons
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (109 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (94 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Built in 1927
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from May 19 2025 to August 31 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 per person
  • Self-parking fee: EUR 50 per night (in/out privileges)
  • Valet parking fee: EUR 50 per night (in/out privileges)
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 015146-ALB-00309, IT015146A1CDAOJF7U

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Gallia
Excelsior Gallia Milan
Excelsior Hotel Gallia
Excelsior Hotel Gallia Milan
Gallia Hotel
Hotel Gallia
Le Meridien Gallia Hotel Milan
Le Meridien Hotel Milan
Le Meridien Milan
Milan Le Meridien
Excelsior Hotel Gallia Luxury Collection Hotel Milan
Excelsior Hotel Gallia Luxury Collection Hotel
Excelsior Gallia Luxury Collection Milan
Excelsior Gallia Luxury Collection
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan Hotel
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan Milan

Frequently asked questions

What is the cancellation policy at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan on 20 Jul 2025 start from NZ$713.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Yep, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan has a self car park with in/out privileges for EUR 50 per night.

Is there a spa on site at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Yep, there is an onsite spa at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan have a pool?

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan has an indoor pool. The pool is open 11:00 AM to 7:00 PM.

What luxury perks are available at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan.

Is Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan is a hit with families.

Does Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

No, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan does not offer an airport shuttle service.

Is there a bar or restaurant at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Yep, you can grab a meal at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan's onsite restaurant that serves Mediterranean cuisine.One of the dining venues will be unavailable from May 19 2025 to August 31 2025 (dates subject to change).

What time are check-in & check-out at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Check-in begins at 3 PM. Check-out time is noon.

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 943 reviews
Rating 8 - Good. 113 out of 943 reviews
Rating 6 - Okay. 41 out of 943 reviews
Rating 4 - Poor. 11 out of 943 reviews
Rating 2 - Terrible. 18 out of 943 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

George

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! One of the best ever! Staff is professional, friendly, knowledgeable and helpful. Hotel is convenient, rooms delightful, and breakfast incredible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Perfection. Close to the train station is a plus for travel. But be careful
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Travelled with family and small children
Renovated and clean and upscale premium hotel Staff friendly
Stayed 1 night in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Viktoriya

Disliked: Staff & service, property conditions & facilities
Upon my arrival, I was checked in to a room with mold and cigarette burns on couches and a terrible smell in a room. I have informed staff that I will not be staying in this room in a hotel that holds a LUXURY collection line and charging visitors minimum of $420 a night. I was asked to stay in room while they are working on correcting the issue. 1,5hrs later, I have come to front desk, where all staff looked surprised about my concern and complaint. I showed photos of room condition to reception and hotel manager was not available to speak to. I was asked to give them 4-5 hrs to find another room for me. I wanted to cancel my reservation and move to a different hotel, however I was informed that since I booked a bundle deal with Expedia, I am not able to cancel or get a refund for part of hotel and payment of $2100 stays with hotel. In about 6hrs I was given a room, that still had a strong cigarette smell. Bathtub had dust all over and so did coffee machine. All photos were send to Expedia agent, who informed me that it will take 24-72 hrs to take care of my issue to this day with NO resolution! But to make matters worse - last two day of my stay Hotel had NO HOT water and absolutely unapologetic they said we left some nuts and dry fruits in your room for inconvenience. I only wish I could upload photos to my review, so no one gets to experience what I have been through. Choose a different property and actually get to enjoy your Milan experience.
Stayed 5 nights in Feb 2025

2/10 Terrible

kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to train station with shuttles to Duomo area. Very nice!
Stayed 3 nights in Feb 2025

10/10 Excellent

Milco

Stayed 3 nights in Dec 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service
Have stayed there a number of times, property could do with a makeover
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Allowed for early check in and the staff was super nice and always supportive. It felt like a five star hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and staff are always excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Stayed 2 nights in Jan 2025

10/10 Excellent

Ailadys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location but cleaner
Stayed 4 nights in Dec 2024

8/10 Good

Chio

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service could be warmed
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Our experience was beyond amazing, all the staff was accommodating and welcoming. Highly recommended, definitely staying here again
Stayed 6 nights in Dec 2024

4/10 Poor

Frank

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location. Room small but reasonably well equipped apart from tea. Only 1 teabag on 1st morning. None on 2nd morning. Asked at reception and received 3 on 3rd morning. Rooftop bar closed for a private party on 2nd evening. Both bars closed for private parties on 3rd evening. Extremely poor that they don’t prioritise their paying hotel guests. At €500 per night this is very poor. We had a bottle of wine in our room. We may as well have been at home.
Stayed 3 nights in Dec 2024

8/10 Good

Noof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was good this is the 2nd time staying at the hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Alsadiq, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Oct 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Oct 2024