2/10 Terrible
Lotfi
Travelled with family
12 Jun 2025
Lobby is very small on the ground floor.
Reception area is on the first floor and extremely small.
Carpet on the second floor (the floor of our room) was very dirty and torn in many places.
Room: we stayed at Grand Palace
Cheap, old and dirty furniture and rug is old and dirty.
Air conditioning: no control panel. The first day we were cold. The second and third day we were sweating.
Electrical switch: one only controls the lights. 3 small lights. In the ceiling only.
No phone system. You have to use WhatsApp to communicate with the front desk.
Nothing in this place is 5 stars; barely 3 stars
Cheap labor of unprofessional people makes you wonder who gave this place 5 stars!!
You feel disappointed and deceived the whole time especially you pay large nightly rate.
Location is good but there are several other hotels in the same area.
This is definitely a place to avoid and find another real hotel in the same neighborhood!

Lotfi
Stayed 3 nights in Jun 2025