We were looking forward to staying in a suit at the hotel, but our first night was somewhat of a nightmare, the electricity kept cutting out and the bathroom had mould and brown scales and the door was falling off. The next morning we were given another room which was different to the first room, had a dinning table and chairs but we could not relax and the shower in this room must be one of the smallest in any hotel, we are not big people, but we struggled to to have a bath. To cap-it-all our new room had a private gym nest door and they were making noise till gone 1 or 2 am and the noise would start again at 6am. We paid a lot of money and to be treated to substandard rooms was not pleasant experience. Staff were nice and helpful. One member of staff would not even give us 'ice' saying that the ice machine was broken. The next day another member of staff looked at the staff who did not want to serve me the day before and within a space of 5 minutes a member of staff bought ice our to our room. There was no milk or tea spoons, or proper glasses for a 4 star hotel.