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M20 Boutique Hotel

Property class: 2.5

Photo gallery for M20 Boutique Hotel

A modern hotel room with a large bed, a desk, and a small seating area.
A hallway with a door, a wall-mounted light, and a sign reading "M20 boutique hotel".
A modern hotel lobby with a reception desk, a small plant, and a hallway leading to other rooms.
A modern bathroom with a glass-enclosed shower, a white sink, and a mirror above it.
A modern hotel room with a large bed, a desk with a chair, a mirror, and a potted orchid.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
The current price is NZ$392
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Via Giuseppe Mazzini 20, Milan, MI, 20123
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Place, Cathedral of Milan
    ‪3 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪5 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪67 min drive‬

Room options

View all photos for Comfort Room

A modern hotel room with a large bed, a desk, and a small seating area.

Comfort Room

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Milan

M20 Boutique Hotel places you in the centre of Milan, within a short 5-minute stroll of popular places like Piazza del Duomo and Cathedral of Milan. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, express check-in and dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance and a hair salon. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Milan Centre hotel include Galleria Vittorio Emanuele II and Teatro alla Scala.

What's nearby

  • Via Torino - 2 min walk - 0.2 km
  • Piazza del Duomo - 2 min walk - 0.2 km
  • Cathedral of Milan - 3 min walk - 0.3 km
  • Galleria Vittorio Emanuele II - 5 min walk - 0.4 km
  • Teatro alla Scala - 8 min walk - 0.7 km

Getting around

  • Missori Station - 1 min walk
  • Milan Cadorna Nord Station - 16 min walk
  • Linate Airport (LIN) - 23 min drive

Restaurants

  • ‪Spontini - ‬2 min walk
  • ‪Princi - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Bar Mercurio - ‬2 min walk

About this property

M20 Boutique Hotel

As a guest of M20 Boutique Hotel, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. M20 Boutique Hotel also features express check-in, a hair salon, and a front desk safe.

This Milan hotel is smoke free.

  • 10 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Beauty salon
  • Lift
  • No smoking on site
M20 Boutique Hotel offers 10 air-conditioned accommodations with minibars and espresso makers. Tempur-Pedic beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • 10 private bathrooms
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 9.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 25 per day (656 ft away)
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

M20 Boutique Hotel Inn
M20 Boutique Hotel Milan
M20 Boutique Hotel Inn Milan

Frequently asked questions

What is the cancellation policy at M20 Boutique Hotel?

M20 Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at M20 Boutique Hotel?

As of 4 Nov 2026, prices found for a 1-night stay for 2 adults at M20 Boutique Hotel on 23 Nov 2026 start from NZ$392, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at M20 Boutique Hotel?

No, there is no spa at this property. QC Termemilano is a short 19-minute walk away.

Is there a free airport shuttle available at M20 Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at M20 Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at M20 Boutique Hotel?

No, pets are not allowed.

M20 Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 149 reviews
Rating 8 - Good. 30 out of 149 reviews
Rating 6 - Okay. 17 out of 149 reviews
Rating 4 - Poor. 5 out of 149 reviews
Rating 2 - Terrible. 8 out of 149 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service, everything was clean , the location the greatest of all.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable and the room was clean, well organized and equipped with everything needed for a comfortable stay. A big plus for the self checkin… Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, simple and clean and very convenient
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. friendly staff. The room was clean and comfortable with great amenities.. walkable to many restaurants, shopping, cafe and tourist attractions..easy location to get to the airport…I felt safe and comfortable as a solo female traveler. I would definitely recommend this hotel when visiting Milan 💯
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh, convenient, elegant
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel , nice staff
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and staff
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super little find , tucked away in a little arcade . Only 5 minute walk from the doumo . Super clean , modern room and lovely modern bathroom Perfect for a few days stay . Will defiantly recommend it and will use again when back in Milano
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to main city areas from this hotel
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had trouble finding the hotel and had to call for more details on how to get inside the building to the 2nd floor. Once there we were able to check in early which was great. The staff was very helpful and called taxi’s for us on two occasions. The room was nice, clean and located a short walk from the Duomo.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. Clean room. Just right . Very near to duomo and other attractions I prefer a hotel with reception lobby area but this boutique hotel is great value for money
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, location & service. Would def recommend
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel. We enjoyed it.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities
the hotel is really awesome! and within close proximity to. various tourist attractions! and it’s a newly opened hotel, so everything smells new! it’s like i scored a jackpot!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint boutique hotel in the heart of all the fun. Walkable to all the local hotspots. Very nicely operated by the staff.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location , easy access to all main areas of the city by walk or metro
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
We were told that check in was after 2:00pm and before 10:00pm. No problem as our flight was delayed. We arrived after 7:00pm and did not get assistance until after 9:00pm. Finally someone let us in after calling and ringing the bell several minutes. The keys were wrong and very little assistance from the reception staff. No one is available as told until 10:00pn. Beware if you rent this place!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The property is misleadingly listed as a hotel. In reality, it's just 10 rooms located on the 2nd floor of an office/apartment building. There is no sign outside, no lobby, and absolutely no staff or reception. If you have any issue, there is no one to help just a WhatsApp number and sometimes one person in the door (we saw him once ) The room itself was clean, but it has zero view and zero hotel feel. You are literally in a corridor of rooms. The only positive is the location, which is central. For the price, I expected much more service. Not recommended.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good location but how it can be described as a hotel is beyond me. It’s difficult to find, no signage outside and located within a shopping area. Basically one long corridor with rooms off it each side. No other facilities. Small reception desk, empty most of the time. One of the most bizarre places I have ever stayed. More like a hostel changed to individual rooms, but zero communal spaces and zero facilities. So strange
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Satisfied

Clean, comfortable, good desk service and great location
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and enough room for two. Very clean! Quiet and comfortable. Only issue I had was everything was low to the floor. Otherwise, it was perfect!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated our stay here. Be aware that the entry to the hotel is inside a gallery. Parking is also blocks away. Staff was great!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location Friendly staff and welling to help when needed. Clean and well maintained
Stayed 6 nights in Sep 2022