2/10 Terrible
Doretha
26 Mar 2025
Worst experience
I got a hotel on March 17-18. The room was definitely a little outdated. I paid $100 deposit but never was returned so I called. I was told today that the $100 deposit was taken for makeup being on the sheet because I fell asleep before taking my make up off. I then was told there was blood which I never seen. My boyfriend did cut his hand so if there was blood it had to be little because we grabbed a towel right away. Based off what I was told the deposit was for damage not of sheets or towels getting dirty. I am taking this to corporate because at this point I have gotten a thousand hotels and never ever had this happened. I always clean the hotel even when I know they will redo it. I feel that they are trying to rip people off and make excuses to take deposits
Doretha
Stayed 1 night in Mar 2025