See all properties
Save

Hampton Inn & Suites Minneapolis / Downtown

3.0 star property
Hotel with free breakfast, steps from First Avenue

Photo gallery for Hampton Inn & Suites Minneapolis / Downtown

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Reception
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$154
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
19 North 8th Street, Minneapolis, MN, 55403
  • Place, Target Center
    ‪2 min walk‬
  • Place, Orpheum Theatre
    ‪3 min walk‬
  • Place, Target Field
    ‪3 min walk‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪18 min drive‬

Room options

View all photos for 2 Queen Beds Room

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds Room

9.4 out of 10
Exceptional
(136 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Room

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed Room

9.6 out of 10
Exceptional
(129 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Room with Sofa Bed

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed Room with Sofa Bed

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed ,Studio Suite

50-inch LCD TV with digital channels, TV

1 King Bed ,Studio Suite

9.4 out of 10
Exceptional
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed ,Mobility Accessible Room with Roll In Shower

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed ,Mobility Accessible Room with Roll In Shower

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed ,Hearing Accessible Room

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed ,Hearing Accessible Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed ,Hearing Accessible Room with Sofa Bed

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed ,Hearing Accessible Room with Sofa Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds, Mobility Accessible Room

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Mobility Accessible Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Hearing Accessible Room

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Hearing Accessible Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Mobility Accessible Room

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Mobility Accessible Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Hearing Accessible, Studio Suite

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Hearing Accessible, Studio Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed, Mobility Accessible Studio Suite

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Mobility Accessible Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Hearing Accessible King Studio with Sofabed

  • Sleeps 4

1 King Mobility Access With Tub Nonsmoking

  • Sleeps 2

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Room with Sofabed and Fridge

  • Sleeps 4

Hearing Accessible King Room with Sofabed

  • Sleeps 4

Two Queen Room with Fridge

  • Sleeps 4

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Accessible King Studio with Tub

  • Sleeps 4

King Room With Refrigerator-Non-Smoking

  • Sleeps 2

Two Queen Room

  • Sleeps 4

View all photos for King Studio

Desk, laptop workspace, iron/ironing board, free WiFi

King Studio

  • Sleeps 3

King Studio Suite with Sofabed

  • Sleeps 4

King Room

  • Sleeps 3

You may also like

Ad
Terrace/patio

The Chambers Hotel

Downtown Minneapolis
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 742 reviews
The price is NZ$197
includes taxes & fees
14 Jan - 15 Jan 2026
The Chambers Hotel

About the area

Minneapolis

Hampton Inn & Suites Minneapolis / Downtown puts you in the heart of Minneapolis, within steps of First Avenue and Orpheum Theatre. Highlights at this hotel include free buffet breakfast and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find coffee/tea in a common area and a microwave in a common area. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .Places within a short walk of this 3-property class Downtown Minneapolis hotel include Target Center and Hennepin Center for the Arts.

What's nearby

  • First Avenue - 1 min walk - 0.1 km
  • Target Center - 2 min walk - 0.2 km
  • Nicollet Mall - 2 min walk - 0.2 km
  • Orpheum Theatre - 3 min walk - 0.3 km
  • Target Field - 3 min walk - 0.3 km

Getting around

  • Warehouse - Hennepin Station - 6 min walk
  • Fridley Station - 13 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 17 min drive

Restaurants

  • ‪The Saloon - ‬2 min walk
  • ‪The Depot Tavern - ‬2 min walk
  • ‪O'Donovan's Irish Pub - ‬2 min walk
  • ‪CRAVE American Kitchen & Sushi Bar - ‬2 min walk
  • ‪Mackenzie Pub - ‬3 min walk

About this property

Hampton Inn & Suites Minneapolis / Downtown

Hotel with free breakfast, steps from First Avenue
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A fitness centre, a terrace, and gift shops/newsstands are also featured at the business-friendly Hampton Inn & Suites Minneapolis / Downtown.

Smoking is allowed in designated areas at this 3-star Minneapolis hotel.

  • 1 building
  • 211 guestrooms or units
  • 9 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
Hampton Inn & Suites Minneapolis / Downtown offers 211 accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Minneapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

View from property
Fairfield Inn & Suites By Marriott Minneapolis Downtown
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,477 reviews
The price is NZ$174
includes taxes & fees
6 Jan - 7 Jan 2026
Fairfield Inn & Suites By Marriott Minneapolis Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per night(400 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn & Suites Minneapolis / Downtown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Minneapolis Downtown Hotel
Hampton Inn Minneapolis Downtown Hotel
Hampton Inn Minneapolis Downtown
Hotel Hampton Inn & Suites Minneapolis / Downtown Minneapolis
Minneapolis Hampton Inn & Suites Minneapolis / Downtown Hotel
Hotel Hampton Inn & Suites Minneapolis / Downtown
Hampton Inn & Suites Minneapolis / Downtown Minneapolis
Hampton Inn Suites Minneapolis / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Minneapolis Downtown
Hampton & Suites Minneapolis
Hampton Inn & Suites Minneapolis / Downtown Hotel
Hampton Inn & Suites Minneapolis / Downtown Minneapolis
Hampton Inn & Suites Minneapolis / Downtown Hotel Minneapolis

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Minneapolis / Downtown?

Hampton Inn & Suites Minneapolis / Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Minneapolis / Downtown?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Minneapolis / Downtown on 6 Jan 2026 start from NZ$153.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hampton Inn & Suites Minneapolis / Downtown?

The closest beach to Hampton Inn & Suites Minneapolis / Downtown is Bde Maka Ska North Beach (4.4 km).

Does Hampton Inn & Suites Minneapolis / Downtown serve breakfast?

You bet, our travelers are hooked on the free buffet breakfast here! Offered daily from 6:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Minneapolis / Downtown?

No, Hampton Inn & Suites Minneapolis / Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Minneapolis / Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hampton Inn & Suites Minneapolis / Downtown?

Cats and dogs are welcome at Hampton Inn & Suites Minneapolis / Downtown, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Hampton Inn & Suites Minneapolis / Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1477 out of 1941 reviews
Rating 8 - Good. 333 out of 1941 reviews
Rating 6 - Okay. 70 out of 1941 reviews
Rating 4 - Poor. 29 out of 1941 reviews
Rating 2 - Terrible. 32 out of 1941 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Travelled with pets
Disliked: Staff & service
Arrived early. Told to wait. Fine. Waited till prescribed time. Went to check in. Told will be charged early check in fee. Only after they took my id and credit card did they see I’m a veteran and a Expedia gold member and all of a sudden they start being nice. moving on to the exterior, if you’re not from the city and you are thinking of bringing your pet here… don’t. There is no where for them to do their business. Next. Exterior. The hotel was surrounded with drug users sprawled on the ground and openly smoking. For this being owned by the Hilton I expected better. Much better. Will not be returning.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for downtown events. Convenient for parking in the Hawthorne ramp.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shrikant

Stayed 2 nights in Sep 2025

10/10 Excellent

Ed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location!
Stayed 1 night in Sep 2025

10/10 Excellent

Alane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a clean room and easy access to Target Field!
Stayed 2 nights in Sep 2025

10/10 Excellent

Coleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good. Close restaurants to eat.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheryl

Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding breakfast
Stayed 1 night in Sep 2025

8/10 Good

Hannah

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Desiri

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Desiri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great location. Went to a lynx and twins game and the skywalk was perfect for safety at night.
Stayed 1 night in Sep 2025

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly when I checked in and out. Everything was very clean and will be staying again.
Stayed 1 night in Sep 2025

8/10 Good

Barrett

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Toilet was not working properly in room 923. We had to flush multiple times.
Stayed 1 night in Sep 2025

10/10 Excellent

Chasity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was not fun nor the walk
Stayed 1 night in Sep 2025

10/10 Excellent

masanobu

Stayed 2 nights in Sep 2025

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because of its proximity to US Bank Stadium ( about a mile walking distance) but unfamiliar with the warehouse district area. First impressions of the neighborhood were fine - close to restaurants and the light rail service. The Target Center is across the street. However after the first few hours I was a little shocked by the number of unhoused people that were settled in right outside the hotels entrance. Not only that the hotel is located on the corner of a busy intersection that is very noisy at all hours of the night. On the positive side check in was quick and the room was clean. The complimentary breakfast was fine and there were plenty of options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All
Stayed 2 nights in Sep 2025

10/10 Excellent

Beatriz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend and looking forward to booking again!
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room!
Stayed 1 night in Sep 2025

2/10 Terrible

Bryant

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

P**p toilet seat

If you enjoy checking into a hotel room that looks like it skipped cleaning day (and maybe the whole week), this is your place. I walked into the Hampton inn downtown Minneapolis to find my room in an unsanitary state — just the kind of “welcome” every traveler dreams of. When I called the front desk, I wasn’t offered a room change. Later, I was told I had been — funny, I must have missed that magical offer. Even better, the front desk staff insisted I was “already talking to the manager.” Newsflash: I wasn’t. Apparently, honesty checks out right along with housekeeping at this property. Rather than fix the problem, the hotel told me to deal with Expedia. Translation: “Not our problem.” The issue was never about changing rooms — it was about being checked into a dirty one in the first place, and then being lied to when I asked for help. For the nightly rate, you’d think you’re paying for cleanliness and basic customer service. Instead, you get excuses and a front desk comedy routine. If that’s your idea of hospitality, enjoy. If not, I’d look anywhere else.
Stayed 2 nights in Sep 2025