2/10 Terrible
juanita
31 Mar 2025
The room dirty and outdated. The waitress rude in the restaurant. The staff shut down the hot tubs because of unruly teenagers instead of making the parents responsible for their children. Punished everyone for thier behavior. The check in counter did not communicate that the silicone bracelets bands that are issued and are to be worn would be a 10 dollar charge if not left at check out. They indicated that you needed them to use the pool and to issue another would be a 10 buck charge. DID NOT say they must be turned back in. My kids wore them home on the ankles. They then charged me $40 for them!!! I offered to send them back to the hotel and was denied. Those things are literally pennies at most.
How shameful!!!!
juanita
Stayed 4 nights in Mar 2025