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Homewood Suites by Hilton Moab

3.0 star property
Hotel with free breakfast, in the vicinity of Colorado River

Photo gallery for Homewood Suites by Hilton Moab

Reception
Free daily on-the-go breakfast
Point of interest
46-inch flat-screen TV with cable channels, TV
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
The current price is NZ$379
includes taxes & fees
31 May - 1 June

Explore the area

Map
132 N. Main Street, Moab, UT, 84532
  • Moab Information Center
    ‪3 min walk‬
  • Moab Recreation and Aquatic Center
    ‪8 min walk‬
  • Arches National Park Visitor Center
    ‪9 min drive‬
  • Moab, UT (CNY-Canyonlands Field)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony (Hearing Accessible on Main Street)

View from room

Studio, 1 King Bed, Balcony (Hearing Accessible on Main Street)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite, 2 sets of Queen Bunk Beds, Non Smoking

46-inch flat-screen TV with cable channels, TV

Master Suite, 2 sets of Queen Bunk Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
  • 58 sq m
  • Sleeps 10
  • 2 Single Bunk Beds

View all photos for Suite, 1 Bedroom, Balcony (Main Street )

View from room

Suite, 1 Bedroom, Balcony (Main Street )

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

46-inch flat-screen TV with cable channels, TV

Studio, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

46-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

46-inch flat-screen TV with cable channels, TV

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Ceiling fan
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

46-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in shower)

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in shower)

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

46-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Balcony (Main Street)

View from room

Studio, 1 King Bed, Balcony (Main Street)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Ceiling fan
  • 53 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

46-inch flat-screen TV with cable channels, TV

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Master Suite, 1 King Bed, Non Smoking

46-inch flat-screen TV with cable channels, TV

Master Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

46-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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Interior entrance

MainStay Suites Moab near Arches National Park

Downtown Moab
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,000 reviews
The price is NZ$372
includes taxes & fees
27 May - 28 May
MainStay Suites Moab near Arches National Park

About the area

Moab

Homewood Suites by Hilton Moab puts you in the centre of Moab, 3.5 km (2.2 mi) from Colorado River and 7.2 km (4.4 mi) from Arches National Park. Highlights at this hotel include an indoor swimming pool, free daily breakfast and in-room kitchenettes. .Enjoy the 24-hour gym and Hot tub. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Free on-the-go breakfast is available daily between 6 AM and 10 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Downtown Moab hotel include Arches National Park Visitor Center and Hell's Revenge.

What's nearby

  • Moab Information Center - 4 min walk - 0.3 km
  • Moab Recreation and Aquatic Center - 9 min walk - 0.8 km
  • Arches National Park - 7 min drive - 7.2 km
  • Arches National Park Visitor Center - 10 min drive - 8.5 km
  • Moab KOA - 11 min drive - 8.1 km

Getting around

  • Moab, UT (CNY-Canyonlands Field) - 21 min drive

Restaurants

  • ‪Snake Oil Coffee Co - ‬15 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Giliberto's Mexican Taco Shop - ‬11 min walk
  • ‪Moab Diner - ‬7 min walk
  • ‪Zax Restaurant - ‬5 min walk

About this property

Homewood Suites by Hilton Moab

Hotel with free breakfast, in the vicinity of Colorado River
Homewood Suites by Hilton Moab offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Homewood Suites by Hilton Moab. Free self parking is available.

This 3-star Moab hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 3 levels
  • Built in 2016
  • To-go breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Homewood Suites by Hilton Moab offers 96 accommodations with an iron/ironing board and free toiletries. This accommodation is furnished with double sofa beds. 46-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Moab hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.7 out of 5, Exceptional, 1,001 reviews
The price is NZ$411
includes taxes & fees
18 May - 19 May
Hyatt Place Moab

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance

Access methods

Staffed front desk, private entrance

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Moab Hotel
Homewood Suites Hilton Moab
Moab by IHG
Homewood Suites by Hilton Moab Moab
Homewood Suites by Hilton Moab Hotel
Homewood Suites by Hilton Moab Hotel Moab

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Moab?

Homewood Suites by Hilton Moab offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Moab?

As of 7 May 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Moab on 31 May 2025 start from NZ$378.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Moab?

Yep, Homewood Suites by Hilton Moab has a free self car park.

Does Homewood Suites by Hilton Moab have a pool?

Homewood Suites by Hilton Moab has an indoor pool.

Does Homewood Suites by Hilton Moab serve breakfast?

Yep, guests enjoy the free on-the-go breakfast here! Available daily from 6 AM to 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Moab?

No, Homewood Suites by Hilton Moab does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Moab?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Homewood Suites by Hilton Moab Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JoLynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was wonderful-Great place to stay!

Staff was wonderful, breakfast was great, very clean, safe and super comfortable!
Stayed 4 nights in Feb 2025

10/10 Excellent

Cherie, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Friendly service. I would stay again.
Stayed 1 night in Feb 2025

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Double queen bunkbed room is fantastic and the beds were comfortable. The kitchen and living room areas are great for a group of friends to hang out. Pool and Hot tub were nice.
Stayed 2 nights in Jan 2025

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 day trip to Moab

It was ok. I was upset that every room is a pet friendly room. That's dumb. There should be a floor for that for people with allergies. Clean enough. Good location. Good value for the money very good breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

myung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good.
Stayed 1 night in Jan 2025

10/10 Excellent

Spencer

Stayed 4 nights in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Elliot

Travelled with family
The property was nice and in a convenient location. The beds were extremely firm and hard to sleep in and the pillows felt like there was no cushion at all.
Stayed 3 nights in Jan 2025

8/10 Good

Bruce m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good but starting to show some wear. The beds weren't comfortable. Did not sleep well because they were hard
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has a car charger!

Greatly appreciate the complimentary charger for our electric car. Helped further our travels.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This place rocks! This was a last minute stay. A friend and I were just going from CO to UT and back to get a vehicle. We were getting tired and thought a short trip to the Arches would be nice. It was the beginning of January so OFF SEASON. Therefore most of the town was closed. My requirement for a hotel this night was comfortable beds and a hot tub. Well this place did not disappoint. All the queen rooms at the time were the same price. So I chose the room with the most SQ FT. It was 653 SQ FT! Like WHAT! The room was AMAZING. The beds were so comfy. The TV greeted me when I came in. It did have Netflix for you to login to. No other streamng services. The bathroom was HUGE. It has a full size fridge and dishwasher. Had dishes, pots and pans, built in stove top, toaster and more. Staff was very nice. Breakfast was standard. Hot tub could have been a tad hotter. Would definitely stay again. My room did not have a balcony, but there were some that did. It also had games for families to play, a small basketball hoop and area to play.
Stayed 1 night in Jan 2025

8/10 Good

Dennis R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected the Hilton, which was more expensive than equal hotels in the area, because it offered a king size bed. When we checked in, the room had 2 queen size beds, and the front desk did not forewarn us. We stayed because it was late.
Stayed 1 night in Jan 2025

8/10 Good

Gurjot

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the hotel

Great location! Spacious room with a kitchen. Nice breakfast. Indoor pool and hot tub. Would definitely stay here again!
Stayed 2 nights in Jan 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater was very noisy, we had to turn it off completely to get some sleep.
Stayed 1 night in Jan 2025

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

Great comfortable hotel in the middle of Moab. We walked to supper out the evening of our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and location.
Stayed 2 nights in Jan 2025

6/10 Okay

Lynsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually really loved the place. My only complaint is all the semi trucks that pass all hours of the night. They are very loud.
Stayed 2 nights in Jan 2025

10/10 Excellent

BEN, OGDEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was VERY clean and felt safe. The staff was very friendly. The only issue was a ver loud tenant above our room with children running and jumping past midnight. I called the front desk however the noise persisted through the early hours of the morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimerly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Moab. The staff was very friendly, especially during crowded breakfast times. Great experience
Stayed 3 nights in Dec 2024

4/10 Poor

najma, Moore

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I understand that Moab has seasonal workers and businesses let people go in but then managers need to not have the "fully booked" excuse when you come to check in and your room is not ready for over an hour. If you want to have a fully booked hotel, hire more staff. It is a manager's job to make sure the hote is well run. They made multiple families wait each day for check-in because rooms were not ready. When we got there the manager didn't know I had two rooms (even though my booking under one number had two rooms and my message to them said I had two rooms), couldn't give us adjoining rooms, and was short and rude. Our 18-year-old daughter who is pretty quiet, noted the rudeness. We didn't ask for a room change despite the smell in our second room because I didn't want to deal with the rude, curt responses. My room was not cleaned even on an "alternate day schedule" and was done after asking twice and that too meant only sheet changes and a few towels changed, not an actual cleaning. I picked up after myself, so our rooms were not dirty but after "cleaning" wrappers were on the tables, the shower had hair from showering in it, floors were not swept because we came from hikes and of course, shoes bring dirt with them. There is a reason I don't stay at hotels anymore. As a rental owner myself, I cannot get away with this level of rudeness and mismanagement because people are quick to be mad at owners for the smallest things. I will never stay at this hotel again.
Stayed 4 nights in Jan 2025

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025