See all properties
Save

The Battle House Renaissance Mobile Hotel & Spa

4.0 star property
Luxury hotel with 3 restaurants, 4-minute walk to Arthur R. Outlaw Mobile Convention Center

Photo gallery for The Battle House Renaissance Mobile Hotel & Spa

Lobby
View from property
Terrace/patio
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$375
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
26 N Royal St, Mobile, AL, 36602
  • Place, Arthur R. Outlaw Mobile Convention Center
    ‪3 min walk‬
  • Place, Saenger Theatre Mobile
    ‪5 min walk‬
  • Place, Mardi Gras Park
    ‪5 min walk‬
  • Airport, Mobile, AL (MOB-Mobile Regional)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed
  • 54 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Pillow-top bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Bar (on property)

Hilton Garden Inn Mobile East Bay / Daphne

Daphne
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,000 reviews
The price is NZ$227
includes taxes & fees
31 Jan - 1 Feb
Hilton Garden Inn Mobile East Bay / Daphne

About the area

Mobile

A luxury stay in the heart of Mobile awaits you at The Battle House Renaissance Mobile Hotel & Spa. Within a short 5-minute stroll, you'll find Arthur R. Outlaw Mobile Convention Center and Mardi Gras Park. Highlights at this historic hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, The Trellis Room, serves Italian cuisine and is open for breakfast, brunch and dinner. Royal Street Tavern is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court and sauna. 25985 square feet (2415 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Mobile Central Business District hotel include Saenger Theatre Mobile and Mobile Cruise Terminal.

What's nearby

  • Arthur R. Outlaw Mobile Convention Center - 3 min walk - 0.3 km
  • Saenger Theatre Mobile - 5 min walk - 0.4 km
  • Mardi Gras Park - 5 min walk - 0.5 km
  • Mobile Civic Center - 10 min walk - 0.9 km
  • Mobile Cruise Terminal - 10 min walk - 0.9 km

Getting around

  • Pensacola, FL (PNS-Pensacola Intl.) - 58 min drive

Restaurants

  • ‪Roosters - ‬4 min walk
  • ‪Renaissance Club Lounge - ‬4 min walk
  • ‪Serda's Coffee Company - ‬1 min walk
  • ‪Dauphin's - ‬1 min walk
  • ‪Royal Street Tavern - ‬1 min walk

About this property

The Battle House Renaissance Mobile Hotel & Spa

Luxury hotel with 3 restaurants, 4-minute walk to Arthur R. Outlaw Mobile Convention Center
The Battle House Renaissance Mobile Hotel & Spa offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 25985 square feet (2415 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury The Battle House Renaissance Mobile Hotel & Spa. For a fee, parking is available.

This 4-star Mobile hotel is smoke free.

  • 238 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 25985 sq ft of conference space
  • 2415 sq. m of conference space
  • Built in 1852
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
The Battle House Renaissance Mobile Hotel & Spa offers 238 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This Mobile hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Meeting facility
Renaissance Mobile Riverview Plaza Hotel
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$325
includes taxes & fees
20 Feb - 21 Feb
Renaissance Mobile Riverview Plaza Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 23.94 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 12 to 25 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Joe Cain Cafe
  • Royal Street Tavern
  • The Trellis Room

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 25,985 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1852
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 58.75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 to 25.00 per person
  • Valet parking fee: USD 23.94 per day (in/out privileges)
  • Pet fee: USD 58.75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 6 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Battle House
Battle House Hotel
Battle House Hotel Mobile
Battle House Renaissance
Battle House Renaissance Hotel
Battle House Renaissance Mobile
Battle House Renaissance Mobile Hotel
Mobile Battle House
Renaissance Battle
Renaissance Mobile Hotel
The Battle Hotel Renaissance
The Battle House, a Renaissance Hotel Mobile
a Renaissance Hotel Mobile
Mobile Renaissance
Renaissance Mobile
The Battle Hotel Renaissance
The Battle House
The Battle House Renaissance Mobile Hotel Spa
The Battle House Renaissance Mobile Hotel & Spa Hotel
The Battle House Renaissance Mobile Hotel & Spa Mobile
The Battle House Renaissance Mobile Hotel & Spa Hotel Mobile

Frequently asked questions

What is the cancellation policy at The Battle House Renaissance Mobile Hotel & Spa?

The Battle House Renaissance Mobile Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Battle House Renaissance Mobile Hotel & Spa?

As of 21 Jan 2026, prices found for a 1-night stay for 2 adults at The Battle House Renaissance Mobile Hotel & Spa on 1 Feb 2026 start from NZ$375.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Battle House Renaissance Mobile Hotel & Spa?

Yep, The Battle House Renaissance Mobile Hotel & Spa has covered valet parking with in/out privileges for USD 23.94 per day.

Is there a spa on site at The Battle House Renaissance Mobile Hotel & Spa?

Yep, there is an onsite spa at The Battle House Renaissance Mobile Hotel & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The Battle House Renaissance Mobile Hotel & Spa have a pool?

The Battle House Renaissance Mobile Hotel & Spa has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from January to December.

What luxury perks are available at The Battle House Renaissance Mobile Hotel & Spa?

The Battle House Renaissance Mobile Hotel & Spa features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes The Battle House Renaissance Mobile Hotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Battle House Renaissance Mobile Hotel & Spa.

Is The Battle House Renaissance Mobile Hotel & Spa family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Battle House Renaissance Mobile Hotel & Spa is a hit with families.

Does The Battle House Renaissance Mobile Hotel & Spa serve breakfast?

You bet, buffet breakfast is served at The Battle House Renaissance Mobile Hotel & Spa.

Is there a free airport shuttle available at The Battle House Renaissance Mobile Hotel & Spa?

No, The Battle House Renaissance Mobile Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Battle House Renaissance Mobile Hotel & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Battle House Renaissance Mobile Hotel & Spa?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Battle House Renaissance Mobile Hotel & Spa?

Cats and dogs are welcome at The Battle House Renaissance Mobile Hotel & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Battle House Renaissance Mobile Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1000 reviews
Rating 8 - Good. 152 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Luc, KENNESAW

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Luc, KENNESAW

Liked: Cleanliness, amenities, property conditions & facilities
I use this hotel very often and the service is consistently excellent with the exception of the front desk. While the rest of the staff are regular, the front desk has consistently someone new and in training and there is always an issue or problem. This time, while the check in is at 4pm, I was told that my room wasn't ready and it was 4:30pm. I could check my luggage and wait until my room was ready. I did not accept and had to demand to have a room immediately, otherwise, what is the point to publish a check in time if they are not going to follow it.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful, clean, and comfortable. Loved that we had a separated shower and bathtub. However, the walls are a bit thin and people should be aware that any conversation in the hallway or rooms next door are not private.
Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean and I liked your pillows
Stayed 2 nights in Oct 2025

6/10 Okay

CHRISTOPHER, Gadsden

Stayed 1 night in Oct 2025

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, happy to help and show us around
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning with top-notch customer service. Super comfy beds and a beautiful large bathroom for a standard room. Definitely booking here again.
Stayed 1 night in Oct 2025

2/10 Terrible

jeremy

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Excellent property but the A/C turns off by itself in the middle of the night. We didn’t check in until midnight and the maid walked into our room at 7:30 am while we were sleeping. For the amount of money they charge to stay there I expected much more.
Stayed 1 night in Sep 2025

8/10 Good

Ljuban

Stayed 1 night in Aug 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracie

Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great dog friendly hotel

Great dog friendly hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Mauricio

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Amazing service. I can’t say enough about the staff. Super knowledgeable and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph, Hoover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with history. The restaurant was wonderful!
Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Stayed 1 night in Aug 2025

10/10 Excellent

Diamond

Stayed 2 nights in Aug 2025

6/10 Okay

Maryline

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Hospitality: The front desk staff is welcoming and responds promptly to requests or questions. Accommodations: The 2 queen room itself does not offer spectacular views - parking garage. The carpet and furniture need to be updated. Unavailable Laundry Bags, stained and oily ironing board, broken iron. Cleanliness: First few minutes we found a large leftover pizza crumb under the desk and the toilet looked questionable/stained walls. Housekeeping: friendly and yet it felt neglected. Coffee pods were never refilled after the first day. The sheets were basically thrown back over, the towels feel like cheese graters. Facility: grandiose projection/fatigued furniture and empty/sad feeling. Pool facility is ok. Not enough umbrellas. Lounge chairs look gross. One of the pool attendants (young teen) was curt and borderline aggressive when we omitted to turn in the pool towels after we exited the pool promptly as a result of a threatening storm. The gym is well appointed and serves its purpose. Location is the winning asset of the facility. Close to restaurants.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and accommodating. I will definitely stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Amila

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every part of our stay with the exception that the listing for the room was unclear about the balcony being shared with the other corner room. I would have liked to have known that in advance.
Stayed 1 night in Jul 2025

10/10 Excellent

Wendell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Food was great. Room service was excellent.
Stayed 3 nights in Jul 2025