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5.0 out of 5

"Staff was exceptional, room beautiful just little improvement with bathroom and the verandah door:) We loved our time and internet was 100 percent and ... " More

By a verified traveller on Sat 01 Jun 2019

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Hotel Description

A family-friendly stay in Mombasa awaits you at CityBlue Creekside Hotel & Suites, Mombasa. You'll be 2.8 km (1.7 mi) from Mombasa Marine National Park and 3.9 km (2.4 mi) from Mamba Village. Highlights at this hotel include in-room free WiFi, free internet, and balconies.

For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, 24-hour gym, kids' swimming pool, and pool loungers. A meeting room and a business center are among the business amenities offered. Other amenities include 2 restaurants and free WiFi in public areas. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Mombasa hotel, you'll be 4.1 km (2.6 mi) from Wild Waters and 4.9 km (3 mi) from Fort Jesus.

Deluxe Room (with Garden View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$76* Per night/room 12 May - 13 May

Deluxe Room, Creek View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

CityBlue Creekside Hotel & Suites, Mombasa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for CityBlue Creekside Hotel & Suites, Mombasa

Family (1)
5 out of 5
Staff was exceptional, room beautiful just little improvement with bathroom and the verandah door:) We loved our time and internet was 100 percent and staff was so helpful and good. They even packed us food for our plane because we been leaving early and missed our breakfast. They looked after our safety and dealt with every our concern even rechecking our plane tickets to our next destination as the time was changed. We could not ask for better staff in the reception and in the eating area and we will miss them:)

Posted by on 1 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Gloria

Dear Valued Partner, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Yours in Hospitality, Gloria

About the CityBlue Creekside Hotel & Suites

Location Nyali Road, Mombasa, Coast 82386

Property Features

CityBlue Creekside Hotel & Suites, Mombasa offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A terrace, barbecue grills, and a garden are also featured at the family-friendly CityBlue Creekside Hotel & Suites, Mombasa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Mombasa hotel.

  • 100 guestrooms or units
  • 2 dining venues
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Playground on site
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

CityBlue Creekside Hotel & Suites, Mombasa offers 100 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Plasma televisions come with premium cable channels and pay movies. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

CityBlue Creekside Hotel & Suites, Mombasa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.