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Emara Ole-sereni

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Emara Ole-sereni

Seasonal outdoor pool
Daily buffet breakfast (USD 30 per person)
Premium bedding, minibar, in-room safe, individually decorated
Banquet hall
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Nairobi West, Nairobi, Nairobi County
  • Place, Nairobi National Park
    ‪1 min walk‬
  • Place, The Nextgen Mall
    ‪7 min walk‬
  • Place, African Heritage House
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Premium bedding, minibar, in-room safe, individually decorated

Family Apartment

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 52 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room with City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room with City View

  • Sleeps 2

Superior Twin Room With City View

  • Sleeps 2

2 Twin Bed Deluxe Room

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Family Apartment

  • Sleeps 4

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About the area

Nairobi

A luxury stay in Nairobi awaits you at Emara Ole-sereni. Within steps you'll find Nairobi National Park and The Nextgen Mall within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and free valet parking. .The bistro, Sky Lounge, is open for lunch and dinner. Oasis is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a 24-hour business centre. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .In proximity to this 5-property class Lang'ata hotel you'll find Thika Road Mall.

What's nearby

  • Nairobi National Park - 1 min walk - 0.1 km
  • The Nextgen Mall - 7 min walk - 0.6 km
  • African Heritage House - 2 min drive - 2.6 km
  • Thika Road Mall - 16 min drive - 18.3 km
  • Giraffe Centre - 20 min drive - 20.1 km

Getting around

  • Syokimau SGR Railway Station - 25 min drive
  • Nairobi (WIL-Wilson) - 28 min drive

Restaurants

  • ‪Stakeout B - ‬9 min drive
  • ‪Nerkwo South B - ‬9 min drive
  • ‪Big Square Bellevue - ‬9 min drive
  • ‪Acacia Restaurant - ‬1 min walk
  • ‪Belvedére Grill - ‬10 min walk

About this property

Emara Ole-sereni

Luxury hotel with 2 restaurants and full-service spa
Emara Ole-sereni offers its guests a full-service spa and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A 24-hour business centre and 4 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 486 square feet (45 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Emara Ole-sereni. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 148 guestrooms or units
  • 2 dining venues
  • 486 sq ft of conference space
  • 45 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
Emara Ole-sereni offers 148 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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  • Pool
  • Spa pool
  • Spa
  • Parking included
4.2 out of 5, Very good, 701 reviews
The price is NZ$217
includes taxes & fees
25 Dec - 26 Dec
Ole Sereni

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 30 for adults and USD 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Karibu Cafe
  • Oasis
  • Sky Lounge

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 486 square feet of conference space

Outdoors

  • In a national park
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Emara Ole sereni
Emara Ole-sereni Hotel
Emara Ole-sereni Nairobi
Emara Ole-sereni Hotel Nairobi

Frequently asked questions

Is parking available at Emara Ole-sereni?

Yep, Emara Ole-sereni has a free self car park and free valet parking.

Is there a spa on site at Emara Ole-sereni?

Yep, there is an onsite spa at Emara Ole-sereni.

Does Emara Ole-sereni have a pool?

Emara Ole-sereni has a seasonal outdoor pool. The pool is open from April to September.

What makes Emara Ole-sereni a romantic place to stay?

A champagne service and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Emara Ole-sereni.

Does Emara Ole-sereni serve breakfast?

Yep, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Emara Ole-sereni?

No, Emara Ole-sereni does not offer an airport shuttle service.

Is there a bar or restaurant at Emara Ole-sereni?

Yep, Emara Ole-sereni has 2 restaurants.

What time are check-in & check-out at Emara Ole-sereni?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Emara Ole-sereni?

No, pets are not allowed.

Emara Ole-sereni Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 119 reviews
Rating 8 - Good. 15 out of 119 reviews
Rating 6 - Okay. 13 out of 119 reviews
Rating 4 - Poor. 4 out of 119 reviews
Rating 2 - Terrible. 13 out of 119 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, good food, beautiful views from the rooftop terrace
Stayed 3 nights in Sep 2025

10/10 Excellent

Wayne, Miramar

Stayed 1 night in Aug 2025

10/10 Excellent

Quintinus

Stayed 4 nights in Aug 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Jul 2025

10/10 Excellent

Renauld

Stayed 2 nights in Jul 2025

10/10 Excellent

TATA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is state of the art with welcoming,courteous and highly professional team.
Stayed 1 night in Jul 2025

10/10 Excellent

grace

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elysee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the style of the hotel
Stayed 5 nights in May 2025

2/10 Terrible

Stella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
That is the worse business hotel I have ever stayed !
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

2/10 Terrible

Sau man

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Stayed 1 night in Jun 2025

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski
Stayed 10 nights in May 2025

10/10 Excellent

CLEOPHAS

Business traveller
Liked: Amenities
Amazing hotel, friendly staff and professional service
Stayed 3 nights in May 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s ok but not sure!!!

Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get. Staff are nice and friendly but not the quickest! Rooms have nice views with comfy bed and bathroom. WiFi fast. All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
Stayed 7 nights in May 2025

8/10 Good

Karsten Ingemann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was what I expected!
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

Travelled with family
The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had not intended to book the new wing of the Ole-Sereni hotel but it was fine, just slightly disappointing. It's typically business/conference oriented. The restaurant is on an upper level restoring the dining view across Nairobi National Park which was lost in the original hotel. Convenient for the airport and well-appointed if a little boring.
Stayed 1 night in Mar 2025

10/10 Excellent

AHMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

6/10 Okay

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
Stayed 1 night in Jan 2025