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Neptune Palm Beach Boutique Resort & Spa All Inclusive

4.5-star property
Diani Beach, Diani Beach, 0508 053 286
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Hotel Description

A luxury stay in Diani Beach awaits you at Neptune Palm Beach Boutique Resort & Spa All Inclusive. Within steps you'll find Diani - Chale Marine National Park and Reserve and Diani Beach within a short 5-minute stroll. Highlights at this all-inclusive hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at 5enses Sea Spa can include massages, body wraps, and body scrubs along with access to the hot springs/mineral springs and sauna. The restaurant, Mnazi Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of a meeting room, a conference center, and a business center. Additionally, you'll find free WiFi in public areas, a Turkish bath/hammam, and a sauna. Each morning free buffet breakfast is offered between 7 AM and 9:30 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

In proximity to this 4.5-star Galu Beach hotel you'll find Nyali Beach.

Deluxe Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$447* Per night/room 6 May - 7 May

Deluxe Room Sea Side

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room Ocean Front

Bed Count 1 Full Bed Maximum Occupancy 3 Max

About the Neptune Palm Beach Boutique Resort & Spa All Inclusive

Location Diani Beach, Diani Beach, 80400

All-inclusive Details

  • Gratuities included
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All non-motorised water sports included
  • Snorkelling included
  • Windsurfing included
  • Tennis included
  • Volleyball included
  • Miniature golf included
  • Childcare not included
  • Activities/services from independent operators not included
  • All meals served buffet style
  • Local beverages and soft drinks only
  • Surcharge for room service

Property Features

Neptune Palm Beach Boutique Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Neptune Palm Beach Boutique Resort & Spa All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. This 4.5-star Diani Beach hotel is smoke free.

  • 60 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Neptune Palm Beach Boutique Resort & Spa All Inclusive offers 60 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.

Mnazi Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Deck - This restaurant specializes in seafood and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 2:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Neptune Palm Beach Boutique Resort & Spa All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: KES 195 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Neptune Palm Beach Boutique All Inclusive Ukunda
  • Neptune Palm Beach Boutique All Inclusive
  • Neptune Palm Beach Boutique Resort All Inclusive Ukunda
  • Neptune Palm Beach Boutique Ukunda
  • Neptune Palm & Inclusive Diani
  • Neptune Palm Beach Boutique Resort Spa All Inclusive
  • Neptune Palm Beach Boutique Resort & Spa All Inclusive Hotel

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.