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Neptune Village Beach Resort & Spa All Inclusive

4.0 star property

Photo gallery for Neptune Village Beach Resort & Spa All Inclusive

A poolside area with a clear view of the ocean, palm trees, and a thatched roof structure.
Lobby
A traditional four-poster bed with a canopy, a wooden bench, and a decorative table in a room with tiled flooring and an arched ceiling.
A beach with palm trees, lounge chairs, and a thatched umbrella.
A thatched-roof building with a covered entrance and a pathway leading to it.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
The current price is NZ$517
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Diani Beach, Galu Kinondo, Diani Beach, 80400
  • Place, Galu Kinondo Beach
    ‪12 min walk‬
  • Place, Diani Beach
    ‪6 min drive‬
  • Place, Tiwi Beach
    ‪26 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪64 min drive‬

Room options

View all photos for Superior Room, Garden Area

A hotel room with a bed, a desk with a computer, a chair, a table with a chair, a balcony with a table and chairs, and a view of greenery outside.

Superior Room, Garden Area

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Oceanfront

A hotel room with a bed, a wooden chair, a TV, and a view of the outdoors.

Deluxe Room, Oceanfront

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with a four-poster bed, bedside tables, a wooden desk, and a chair.

Junior Suite

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Garden Area

A hotel room with a bed, a wooden chair, a TV, and a view of the outdoors.

Deluxe Room, Garden Area

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Garden View

A hotel room with a bed, a desk, a chair, a lamp, a rug, and a view of the outside.

Premium Room, Garden View

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Diani Beach

An all-inclusive stay in Diani Beach awaits you at Neptune Village Beach Resort & Spa All Inclusive. You'll be within a 15-minute walk of Galu Kinondo Beach and 3.8 km (2.3 mi) from Diani Beach. Highlights at this beachfront property include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at 5enses Sea Spa can include massages, body wraps and facials along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Karamu, serves Regional cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and Turkish bath/hammam. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Free buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free self parking. .In proximity to this 4-property class Galu Beach property you'll find Nyali Beach.
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What's nearby

  • Galu Kinondo Beach - 12 min walk - 1.0 km
  • Diani Beach - 6 min drive - 5.2 km
  • Tiwi Beach - 26 min drive - 20.6 km
  • Fort Jesus - 50 min drive - 45.9 km
  • Wild Waters - 59 min drive - 52.9 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 82 min drive

Restaurants

  • ‪Havana Bar, Diani Beach - ‬7 min drive
  • ‪Lala Galu - ‬9 min walk
  • ‪Karibu Restaurant - ‬4 min drive
  • ‪Tapa Beach Bar - ‬4 min drive
  • ‪Nomad's Beach Bar And Restaurant - ‬6 min drive

About this property

Neptune Village Beach Resort & Spa All Inclusive

Neptune Village Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Neptune Village Beach Resort & Spa All Inclusive offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A children's pool, a sauna, and spa services are also featured at Neptune Village Beach Resort & Spa All Inclusive. Self parking is free.

This 4-star Diani Beach property is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 165 buildings
  • 2 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Neptune Village Beach Resort & Spa All Inclusive offers 78 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

BBQ/picnic Area
Jacaranda Indian Ocean Beach Resort
Diani Beach
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, 90 reviews
The price is NZ$244
includes taxes & fees
5 Aug - 6 Aug
Jacaranda Indian Ocean Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bustani
  • Karamu

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • 165 buildings
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Neptune Village Beach Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Neptune Village Beach
Neptune Village Beach Resort
Neptune Village Beach Resort All Inclusive Ukunda
Neptune Village Beach Ukunda
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach Resort All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Diani Beach
Neptune Village Beach All Inclusive Diani Beach
Neptune Village All Inclusive

Frequently asked questions

What is the cancellation policy at Neptune Village Beach Resort & Spa All Inclusive?

Neptune Village Beach Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune Village Beach Resort & Spa All Inclusive?

As of 1 Aug 2026, prices found for a 1-night stay for 2 adults at Neptune Village Beach Resort & Spa All Inclusive on 1 Sept 2026 start from NZ$517, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune Village Beach Resort & Spa All Inclusive?

Yep, Neptune Village Beach Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Neptune Village Beach Resort & Spa All Inclusive?

Yep, Neptune Village Beach Resort & Spa All Inclusive is a short 10-minute walk from Galu Kinondo Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Neptune Village Beach Resort & Spa All Inclusive?

Yep, 5enses Sea Spa is available for guests. It has a sauna and hot springs. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Neptune Village Beach Resort & Spa All Inclusive have a pool?

Neptune Village Beach Resort & Spa All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Neptune Village Beach Resort & Spa All Inclusive?

Neptune Village Beach Resort & Spa All Inclusive features a full-service spa, an outdoor pool and 2 restaurants.

What makes Neptune Village Beach Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Neptune Village Beach Resort & Spa All Inclusive.

Does Neptune Village Beach Resort & Spa All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Neptune Village Beach Resort & Spa All Inclusive?

No, Neptune Village Beach Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Neptune Village Beach Resort & Spa All Inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Neptune Village Beach Resort & Spa All Inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Neptune Village Beach Resort & Spa All Inclusive?

No, pets and service animals are not allowed.

Neptune Village Beach Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 41 reviews
Rating 8 - Good. 15 out of 41 reviews
Rating 6 - Okay. 10 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will have an amazing time!

Very relaxing, big spacious area and apartments, loads of food.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so very friendly and helpful!
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Wonderful staff and excellent facilities!
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Raj

Liked: Staff & service, amenities, property conditions & facilities
Customer service at the reception could be worked on. The staff seem to go good at everything on the computers but when dealing with people and concerns there’s a lack of skill.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

SAMIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

ANNET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers are lovely
Stayed 7 nights in Sep 2024
Verified review

6/10 Okay

Afrim

Liked: Amenities
Disliked: Cleanliness
Value for money was not good. We paid a lot for whet we got.
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.
Stayed 7 nights in Jul 2023
Verified review

6/10 Okay

Kristiina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what expected

Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, amenities
Tout était parfait! De la chambre, spacieuse et confortable, au personnel accueillant et très souriant! Beaucoup d'activités proposées durant la journée, on peut aussi bien se divertir que se reposer! Côté nourriture, beaucoup de variété et de produits frais avec différents restaurants pour des moments plus intimistes! Sans oublier le SPA, un moment de détente exceptionnel! On y reviendra avec plaisir!
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Darnis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and spa

Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Stayed 4 nights in Feb 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.
Stayed 3 nights in May 2021
Verified review

8/10 Good

Viktoriia

Liked: Cleanliness, staff & service, room comfort
Bisschen in die Jahre gekommen, aber top Anlage und der Strand.
Stayed 9 nights in Dec 2020
Verified review

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Très beau cadre Rien à dire de négatif
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Krister

Liked: Staff & service

Fantastiskt läge

Rummen var rymliga och bekväma med bra plats även utomhus. Städningen kunde varit bättre. Servicen på personalen inom samtliga områden var mycket bra förutom receptionen som slarvade lite. Läget var perfekt precis vid stranden som var fantastisk. Wi-Fi fanns men var inte alltid så att man kom in på nätet. Sammanfattningsvis så håller hotellet 3,5 av 5 möjliga.
Stayed 17 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful experience in all my life ;-) GREAT!
Stayed 2 nights in Jun 2018
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Basic but had a relaxing break

Probably would not go back but was ok. Needs better deco and more efficient bar staff.
Stayed 7 nights in Dec 2017
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, and fairly good accomodation arrangements. The staff was awesome!
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay for couples, families, & groups

Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bien situé

très bon accueil, personnel au top. Nourriture correcte, SPA très bien . La chambre est grande, bien équipée et accessible facilement
Verified review

8/10 Good

hatim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

nice hotel

pleasing experience, would go back if rate is lower.
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Beach front location

The stay was ok. Hotel staff generally slow to respond but the food was great.