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Cocoa Boutique Hotel

Property class: 4.5

Photo gallery for Cocoa Boutique Hotel

A balcony with a view of the ocean, ornate wooden furniture, and two potted plants.
A terrace with a view of the sea at sunset, featuring a tiled floor and a railing.
A poolside area with lounge chairs, a large vase, and a view of the ocean.
A spacious lobby with multiple seating areas, a staircase, and decorative columns.
A multi-level interior with a staircase, decorative wall sconces, and a view into a dining area.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Mount Kenya Road off links Road, Nyali, Mombasa, 34340
  • Place, Nyali Beach
    ‪8 min walk‬
  • Place, Wild Waters
    ‪3 min drive‬
  • Place, Mamba Village
    ‪3 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a chair, a small table, and a view of the sea through a balcony door.

Executive Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

A terrace with a view of the sea, a tiled floor, and a building with a beige facade and a large umbrella.

Executive Suite, 1 King Bed, Sea View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About the area

Mombasa

A luxury stay in Mombasa awaits you at Cocoa Boutique Hotel. Within steps you'll find Nyali Beach and Mombasa beach within a 10-minute stroll. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site sauna and pool loungers. Business amenities include meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. There's also the convenience of an airport shuttle. .In the area of this 4.5-property class Mombasa hotel, you'll find Bamburi Beach.

What's nearby

  • Mombasa beach - 7 min walk - 0.6 km
  • Nyali Beach - 8 min walk - 0.7 km
  • Wild Waters - 3 min drive - 2.3 km
  • Mamba Village - 3 min drive - 2.6 km
  • Bamburi Beach - 9 min drive - 6.3 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 32 min drive

Restaurants

  • ‪Java House At Total - ‬13 min walk
  • ‪Pronto - ‬14 min walk
  • ‪Shisha Corner - ‬2 min drive
  • ‪Misono Japanese Restaurant - ‬2 min drive
  • ‪Second Cup - ‬18 min walk

About this property

Cocoa Boutique Hotel

Cocoa Boutique Hotel offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the luxury Cocoa Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Mombasa hotel.

  • 18 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cocoa Boutique Hotel offers 18 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

Similar properties

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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 205 reviews
The price is NZ$142
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • No lift

More

  • 5 floors
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per person (one-way)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sun Africa Beach Resort Mombasa
Sun Africa Beach Resort
Sun Africa Beach Mombasa
Sun Africa Beach
Sun Africa Beach Resort
Cocoa Boutique Hotel Hotel
Cocoa Boutique Hotel Mombasa
Cocoa Boutique Hotel Hotel Mombasa

Frequently asked questions

What is the cancellation policy at Cocoa Boutique Hotel?

Cocoa Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cocoa Boutique Hotel?

Yep, Cocoa Boutique Hotel has a free self car park.

Are there any beaches close to Cocoa Boutique Hotel?

Yep, Cocoa Boutique Hotel is a short 8-minute walk from Nyali Beach.

Is there a spa on site at Cocoa Boutique Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Cocoa Boutique Hotel have a pool?

Cocoa Boutique Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Cocoa Boutique Hotel have a waterslide?

No, there is no waterslide at Cocoa Boutique Hotel, but Wild Waters is a short 15-minute walk away.

What makes Cocoa Boutique Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Cocoa Boutique Hotel.

Is Cocoa Boutique Hotel family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Cocoa Boutique Hotel is a hit with families.

Is there a free airport shuttle available at Cocoa Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cocoa Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cocoa Boutique Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Cocoa Boutique Hotel?

No, only service animals are allowed.

Cocoa Boutique Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 19 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 14 out of 51 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is no breakfast, you have to go another hotel other than that is excellent Hotel
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff were welcoming and kind. Always ready to assist whenever you required something.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.
Stayed 4 nights in May 2023
Verified review

6/10 Okay

Liked: Staff & service
The staff was excellent. I felt the price for the place was high in comparison to some other places in Mombasa. The room was smaller than expected. I enjoyed the pool, and food was good.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
This is the worst place you will ever visit. Terrible, old, dirty, nothing works and won’t refund. Their whole collection have terrible reviews. Theyhad issues from cold to hot water, flooding and non working amenities. We had to leave the next day as we couldn’t stay one more day. They still charged us alot of money for a physical key that we lost while looking for another hotel then refused to refund close to $700. The manager refuses to respond to Expedia emails for refund. They honestly don’t care. The place is rundown with a dirty pool and they refuse to get ingredients for meals. Their menu is handwritten and one guy cooking everything and serving. No wonder only 2 rooms were booked when we stayed.Stay here at your own risk!
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is nothing like what the pictures depict. Firstly, the service is shocking. The reception is not friendly, impatient and bordering on unprofessional. The rooms are unpleasant, bed sheets are visibly old, Mombasa can be hot but the room bar-fridge is disconnected. So you can forget about
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
All the facilities are old and lack of maintenance. Dining choice is very basic and many flies in the dining area. Overpriced compared with its condition.
Stayed 3 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

skip it, nothing is working, worst experience ever

skip it, nothing is working, worst experience ever no one helped paid money and left i voted 1/10 but expedia keeps putting 2/10 dirtiest shower i have seen in my life
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

skip it, dirty, non functioning etc..

skip it, nothing is working, worst experience ever no one helped paid money and left
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad receptionist and very late meals

The breakfast and dinner was 45 minutes late and the receptionist was rude and didn’t want to give us discount due to the fact we missed breakfast because of the delay of the breakfast
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Remarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you chef Bukari!) including breakfasts and dinners overlooking the beach and ocean. Amazing location with nice pool and in the right area for enjoying the ocean while exploring Mombasa. Unfortunately, however, the owners have neglected the building has been very neglected with the lovely fountains without water, everything dusty, towels with holes, etc. Lack of cleanliness / clearing food causes flies in the dining area. It's a real shame because this is a gem of a place. The owners need to give it the love that their staff do.
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Before booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged ,the fridge is dirty. In case of the issue of the room we changed 3 rooms but all the same.but one fact the staff member look friendly I don’t know why the job was not done.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cocoa Boutique Hotel has a lot going for it, especially its exceptional staff. A special thank you to Josephine, the receptionist/supervisor, who truly stood out. She is gentle, pleasant, and an excellent problem solver who immediately puts guests at ease. Josephine demonstrates true leadership skills (and the outlook of a professional). The made to order breakfast was also well-received. Yummy! Our initial room had a few minor issues that would have affected our overall enjoyment. However, the situation was handled quickly and fairly—Josephine and the General Manager offered us an upgraded room that exceeded our expectations. Much appreciation as well to Joshua, who handled our luggage with great care. The new room was absolutely exquisite. That said, the hotel itself is showing its age and could benefit from some repairs. Many pieces of furniture are quite worn. Still, the property has tremendous potential. I especially loved all the breezy, comfortable areas to sit and relax. The ocean-view balconies are a highlight—one evening, I even spotted a camel walking along the beach from our balcony, which was a fun and memorable surprise. The beach itself has a lot of seaweeds but there were still good swimming spots. Overall, this hotel is a hidden gem. With a little TLC, it could easily be restored to its former glory.
Our suite
Bathroom
Walk in closet
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet. We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me. The entire area was clean and safe. Parking was secure. The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe. This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax. A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either. We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us. The hotel food was good and the staff was great. Zero complaints. Roberto's Italian restaurant is a must and is only a couple minutes away by car.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war OK
Stayed 14 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

3 stjerner ikke 4,5 stjerner

Vi kjøpte oss en uke på et 4.5 stjernes hotell og forventet oss en uke med høy standar, her betalte vi en del mer for å få dette. Hotellet er overhode ikke et luksus hotell. Om 3 stjerner så er jeg snill. Rom 1: skittent og ødelagt møbler, ingen terrasse og klagde på dette. Fikk nytt rom med oppgradering, hjalp veldig på at terrasse var inklusivt, fortsatt slitent og dager uten varmt vann. Seng: ekstrem harde. + meget god renhold service med skifte av håndkle og i stand gjørende av rom både morgen og kveld, meget bra:-) Resepsjon : meget hyggelig og bra service. Svømmebasseng : ålreit område og rent vann, leite etter madrasser og håndkle for å legge seg på sol seng burde en ikke trenge. Resturant : noen middager var uspiselige, andre var himmelsk, de 2 middagene som var uspiselige var så dårlig at lammekjøtt var seigt, trevlete og ille, fikk noen kyllingretter som var fantastiske. Servering personal: ei som gjorde oppholdet som et eventyr og var på jobb kveld/dag for så å ha fri et døgn. Det andre døgnet var helt tragisk i forhold til ei som bare var til stede og ga faen i jobben. Servering ved bassenget var kun hun som gjorde oppholde som et eventyr som gjorde. Hotel eier: hyggelig fyr, som har tatt over hotellet for noen uker siden, fikk en hyggelig prat og jeg tror virkelig at over noen måneder er det store forandringer og et bedre sted å bo sånn miljø/service Anbefaler de å senke prisen til 3 stjerner pris i området så en får riktig hotell til rett pris
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you appreciate nonstop ocean views, clean/air conditioned rooms, helpful/gracious/professional staff, great food and a nice ocean breeze…you will love this resort. There was a view of the Indian Ocean from every step I took on the property (including both rooms I had) other than the wash room and the elevator. There are open sitting rooms and balconies on each floor that offer comfortable seating and more views of the Indian Ocean. If you require more…you can sit in the lobby, on the patio or at shaded tables on the lawn. The exchange between the ocean and the resort is so engaging and uninterrupted, I completely forgot the busy/noisy streets of Mombasa were a couple of hundred meters away. I came for a week and stayed two. The staff is: friendly, courteous and professional. The management is: available, interested, engaged and helpful without being intrusive. I could not have asked for more.
Stayed 11 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite spots in Mombasa.
Stayed 1 night in Mar 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The view to the beach is the only thing nice about this place. Bathroom was dirty nothing modern towels dirty walls dirty. Flies all over during breakfast. Only stayed cause all other places were booked.
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, looks run down, online pictures don’t show the wear and tear.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Great boutique hotel but could use a bit of renovation.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, rooms and staff fully followed up

Great Hotel, specious rooms and common areas, lobby is inviting, service minded staff, very helpful, great pool, and lawn area,balcony at my room was amazing and was used much. great bathroom and i can't find any negative to write here. i would go there again any time.
Stayed 1 night in Apr 2019