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Hotel Gran Carlina

4.0 star property
Upscale hotel, walk to Auvergne Volcanoes Regional Nature Park

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Photo gallery for Hotel Gran Carlina

Terrace/patio
Exterior
Double Room
Breakfast, lunch, dinner served; French cuisine
Lobby
Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Check out the area

Map
6, Rue René Cassin, Les Pradets, Mont-Dore, Puy-de-Dome, 63240
  • Popular LocationThermes du Mont-Dore4 min walk
  • Popular LocationMont-Dore Station5 min drive
  • Popular LocationSancy Cable Car6 min drive
  • AirportClermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)47 min drive

Room options

View all photos for Chambre King Size

Minibar, in-room safe, blackout curtains, soundproofing

Chambre King Size

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Single Room

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Minibar
  • 13.2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Bathroom

Twin Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 2 Single Beds

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includes taxes & fees
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About the area

Mont-Dore

At Hotel Gran Carlina you'll be within steps of Auvergne Volcanoes Regional Nature Park and Funiculaire du Capucin. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .A day of pampering can include body wraps and mani/pedis. The restaurant, La Part des Anges, serves French cuisine and is open for breakfast, lunch and dinner. Enjoy the gym, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily. There's also the convenience of limited parking. .In the area of this 4-property class Mont-Dore hotel, you'll find Super-Besse.

What's nearby

  • Funiculaire du Capucin - 1 min walk
  • Thermes du Mont-Dore - 4 min walk
  • Mont-Dore Station - 5 min drive
  • Sancy Cable Car - 6 min drive
  • Puy de Sancy - 16 min drive

Getting around

  • Mont-Dore Station - 13 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 48 min drive

Restaurants

  • Café de la Place - 3 min walk
  • Le Capucin - 15 min walk
  • La Vieille Etable - 5 min walk
  • Brasserie des Thermes - 4 min walk
  • Le 1050 - 7 min walk

About this property

Hotel Gran Carlina

Upscale hotel, walk to Auvergne Volcanoes Regional Nature Park
Hotel Gran Carlina offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at Hotel Gran Carlina.

This 4-star Mont-Dore hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 8 levels
  • Built in 1970
  • Poolside lounge chairs
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Gran Carlina offers 54 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with digital channels.

Bathrooms include a bath, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Part des Anges

Things to do

  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Building
  • Built in 1970
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

Outdoor space

  • Balcony

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 75

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during October, November and April.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gran Carlina
Gran Carlina Mont-Dore
Hotel Gran Carlina
Hotel Gran Carlina Mont-Dore
Hotel Gran Carlina Hotel
Hotel Gran Carlina Mont-Dore
Hotel Gran Carlina Hotel Mont-Dore

Frequently asked questions

What is the cancellation policy at Hotel Gran Carlina?

Hotel Gran Carlina offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Gran Carlina?

Onsite parking is limited.

Is there a spa on site at Hotel Gran Carlina?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Hotel Gran Carlina have a pool?

Hotel Gran Carlina has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 7:30 PM.

What makes Hotel Gran Carlina a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Gran Carlina.

Does Hotel Gran Carlina serve breakfast?

Yeah, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Hotel Gran Carlina?

No, Hotel Gran Carlina does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gran Carlina?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Gran Carlina?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Gran Carlina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 12 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Disliked: Property conditions & facilities
Great location but tired and in need of renovation
The Gran Carlina is well situated in town and had free parking which was a bonus. The exterior of the hotel is in a very bad condition and needs major renovation. We were seriously concerned what the inside would be like! The interior was better but dated and a little tired, the same with the bedroom but it was clean. Breakfast when the hotel is not busy was fine but one morning the restaurant was busy and the staff struggled to keep hot dishes replenished. We had to wait 20 minutes for fresh food - on the whole the staff were good. This hotel is not good enough for a 4 star rating and we found it quite expensive for the condition and age of the fixtures and fittings.
Stayed 2 nights in Jan 2023

6/10 Okay

Leonard

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect location: close to village and hiking trails. Cleanliness and comfortable rooms. Room balcony overlooking the mountain: stunning views. Heavenly spa and cute pool. Top notch hotel restaurant.
Stayed 3 nights in Jul 2021

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Great hotel fantastic town
Loved the room and the town and local area are beautiful the exterior of the hotel could do with a little bit of tlc but don't let this put you off staying there
Stayed 1 night in Aug 2019

10/10 Excellent

justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Petits déjeuners très complet mais un peu cher. Bel hôtel avec beaucoup d’espaces partagés (piscine, coin salon etc). Et surtout le personnel très agréable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marion

Stayed 2 nights in Sep 2023

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Francine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

ERIC

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
L'hôtel a besoin d'une rénovation complète des chambres et surtout de l'extérieur. La photo sur le site est belle mais de loin. Le prix des chambres n'est pas justifié par les prestations. Les petits chiens ne sont pas acceptés au restaurant même dans son panier.
Stayed 1 night in Feb 2023

6/10 Okay

DENIS

Stayed 3 nights in Feb 2023